Job Opportunities at Absa Group Limited (Absa)

Job Summary

Job Description

• Business Planning, Business Performance Monitoring & Revenue Generation: Business Planning, Business Performance Monitoring & Revenue Generation | Leading the commercial, sales and service agenda for the branch: Leading the commercial, sales and service agenda for the branch (as part of a broader area); &
• Owning and delivering on all performance targets for the allocated branch (end to end accountability across scorecard
• elements) | Customer Experience and Service: : Proactively manage and build relationships to enhance the Absa Brand in the area as well as | Managing cost & efficiencies: : Apply effective & balanced cost management practices that ensures sales & service
• standards are within benchmark & aligned to best practice | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
   

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Job Summary

• Participate in a professional development programme in order to maximise individual and organisational development, through the execution of predefined training objectives.

Job Description

• Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives |
• Learning: Attend and participate in all training and development interventions against agreed development objectives | Ad Hoc duties:
• Provide support to customers and team as required to ensure team performance on an ongoing basis |
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
   

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Job Summary

Responsible for identifying and executing on continuous improvement opportunities, reporting and updating the knowledge management system. 

• Oversees and conducts the conversion of data into insights that will lead to informed business decisions. Works directly with stakeholders within the assigned departments. 
• The MI/BI Analyst will have to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure, and aggressive timelines. Skilled in programming (Data querying). 
• Stakeholder, Data warehousing and Reporting engagements, which translates stakeholders information needs to data sourcing and display/communication. 
• Optimize suboptimal existing reporting processes.

Job Description

Key accountabilities

• Analytics - Analyze the credit risk data to support the various risk strategy teams in the day to day reporting needs using SAS Enterprise Guide, Advanced Excel and Visualisation tools and any tool that may be identified for analysis from time to time.  A basic understanding of interaction with warehouses (SQL, Hadoop or /and Teradata).
• Insights - Development of sustainable BI solutions to address business needs, and identify opportunities to improve processes with technology solutions and identify development needs in order to improve and streamline operations.
• Networking - Build and maintain relationships within relevant business units by creating an understanding of their requirements and gather feedback.  Liaise with stakeholders and keep them updated on progress of the development of requirements.  Communicates data driven insights to business analyst and/or business stakeholders.  Responds timeously and professionally to ad hoc business requests
• Resourcefulness - ability to find efficient and innovative ways to overcome challenges. Ability to adapt and solve problems creatively and is highly self motivated/driven.

Preferred Education

• Bachelor Degree in Business, Commerce and Management Studies and/or Computer sciences, Information Management and/or BMI

Required Skills

• Understanding of basic data warehousing concepts (Querying, table relationships etc.)
• Analytical tools e.g. High level of proficiency and expertise in using the SAS (Statistical Analysis System) software including Batch mode, SAS macro variables, and Power BI etc.
• SQL, CA Workload Automation (WADE), 
• Microsoft Suite (Excel, Power Point etc.)
• Systematic Reasoning
• Analytical thinking  
• Interpretation of analytic results and translating them into management information

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
   

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Job Summary

• To provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses. Ensure the efficient and effective control over financial activities, Regulatory Reporting and Associations Compliancy. Investigate fraudulent activity, perform analyses and identify root causes on fraud losses. Provide core support to the business through the capturing, verifying and maintenance of management information.

Job Description

Accountability: Operations Management (65%)

• Screening incoming fraud alerts against known fraud indicators and other risk factors.
• Using telephonic interviewing techniques, in order to determine risk.
• Where fraud is confirmed block the channel to prevent further transactions and losses.
• Record actions taken on fraud systems and relevant banking systems.
• For customers not contactable, analyse/evaluate the information at hand, make a decision to block the account as per policy and procedure.
• Investigate suspicious accounts received from Product business.
• Provide superior customer service to customers through various contacts made during the course of work performed.
• Communicate new fraud trends to team Leaders and Managers for further action.
• Investigation of fraud incidents and collection of evidence and case development.
• Properly documenting and maintaining chain of custody for evidence.
• Appropriately managing cases through investigation, customer and business interaction and eventual resolution and closure.
• Conducting proactive fraud investigations resulting in the identification of issues and the reporting of findings and remediation recommendations to the appropriate business owners.
• Apply a variety of investigative tools and methodologies to support the investigation to determine root cause analysis.
• Identifying inefficiencies in internal controls and applications that could result in potential fraud.
• Assume additional duties as required by the Fraud Manager from time to time.
• Ensure that Product Write-offs/Net losses match with GL accounts.
• Perform STIGG report out on all Fraud losses and fraud types.
• Source information from different data warehouses, data marts, manual systems and on-line system given the business requirement
• Conduct integrity checks both when extracting data developing reports.
• Present the outcome of the analysis to the business for decision making

Accountability:   Change management (10%)

• Assist in enhancing operating systems for optimal results.
• Deliver professional communication and foster awareness regarding financial crime and fraud trends
• Act as the Subject Matter Expert on the content of the procedures, processes and investigation methodologies in the business.
• Participate in change meetings to contribute to new process designs.
• Take over processes when projects become business as usual (BAU)

Accountability:  Risk and Control (15%)

• Take accountability for all risk events and the delivery of specified and agreed upon controls.
• Reporting of a risk and controls that ensures compliance.
• Keep abreast with compliance and regulatory requirements and liaise with all relevant stakeholders internally and externally in the organization to accurately execute and adhere to the rules and regulations.
• Whilst executing maintain an effective Quality Assurance environment
• Adhere to Organisational circulars, policies, business standards and other communications that impact the operation of the business unit.
• Ensure that reconciliations totals are balancing against GL Fraud and forgeries values .Reconciled General Ledger write-offs and ensure correct entries have been process in terms of regulatory compliance.
• Ensure that all TC40 / SAFE warnings, rejects and Data Accuracy Ad-hoc Detail report information are corrected and Data Elements are compliant.
• Check all existing and new reports for accuracy and data integrity

Accountability:  Stakeholder Management (10%)

• Work closely and collaboratively with the members of the Investigations Units within the bank and other financial institutions.
• Develop and enhance networks and build relationships to align the team objectives with business partners within the organisation as well as strategic stakeholders.
• Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of processes and procedures, schemes and understanding of relevant regulatory requirements.
• Support the person in the area responsible for service level agreement by providing input on the operational reporting requirements from the business.

Education

• National Diplomas and Advanced Certificates: Risk Management
   

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Job Summary

• Are you a Fleet specialist? Here is an exciting opportunity for you to join the Absa Vehicle Management Solutions business. In this role you will be responsible for managing a core portfolio of existing AVMS Fleet clients as well as identifying and pursuing acquisition opportunities for the bank within the fleet  industry in South Africa.

Job Description

• Manage a portfolio of existing AVMS fleet clients, acting as their primary point of contact.
• Build and maintain strong relationships with clients, acting as a trusted advisor and consultant for the business management of their fleet requirements and fleet operations.
• Conduct regular client meetings to discuss their ongoing fleet needs, business objectives, fleet management strategies, and financial products and services.
• Conduct needs assessments and provide consultative support as well as tailored solutions demonstrating expertise in fleet management practices, financial products, and services on an ongoing basis to clients based on their specific requirements and business objectives and the competitive landscape in the market.
• Conduct thorough due diligence on potential acquisition targets, including financial analysis, risk assessment, and market research to provide tailored solutions to clients based on their specific requirements and business objectives.
• Collaborate with other members of the team to structure and negotiate deal terms.
• Ensure successful completion of acquisitions, including coordinating post acquisition integration efforts.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
   

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. 
• Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. |
• Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments | : | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
   

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Job Summary

• The Card Issuing Intranet and Partners Division within Everyday Banking Core Technology is looking for a Specialist Product Engineer

Job Description

• DevOps
• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Card ASP.NET/VB/JAVA Developer/SQL/SSIS/IIS/PowerBI/API) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Automate tasks through appropriate tools and scripting e.g. SSIS, SQL, PowerBI, API
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
• People
• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
• Risk & Governance
• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

• Bachelor's Degree: Information Technology