Latest Jobs at Engen

What you'll have done before:

Baseline:

• NQF Level 5 Certificate in Engineering with Maths and Science
• 3 Years’ experience in Operations/Maintenance;
• SAP ERP
• Computer Literacy

Advantageous:

• Diploma in Mechanical /Chemical Engineering.
• Compressor and Boiler Operation Certificates.
• 5 years operation of utilities such as Boiler and Compressors.
• Ship discharge operation.
• Understanding of Waste and Effluent management.

What you'll be doing:

Planning

• Minimise impact on business during transfer/receipts;
• Notifications issued;
• Cost Effective base oils movement between the plants;
• Optimize and effectively manage Inter-tanks movements;
• Inspection of Flexible Hoses before use at the Berth and Plant;
• Boiler chemicals and effluent system controlled to optimise plants.

Inventory Management

• Weekly and monthly stock takes, and variances controlled;
• Inventory variations managed within acceptable targets;
• Receipt, storage and handling are done according to prescribed specifications and standards;
• Draining’s and slop accounted for and managed

Oil Movement & Storage

• Coordinate Balance between production and transfers /receipts;
• Nil contaminations and /or LOPC;
• Ensure/Maintain Product quality;
• Stock levels compatible with offtakes;
• Responsible for checking wharf lines ups for transfers and ship discharges;
• Operations checklist;
• Wharf discharge log sheet

HSEQ

• Initiate and manage berth maintenance;
• Regular review & updates on work instructions procedures;
• Represent the Engen interest in terms of HSE and operations during the ship offloading;
• Ensure safety of Engen’s assets, people and other resources.

Expense Management

• Gains and Loses monitoring;
• Variance resolved.

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What You'll Have Done Before:

Baseline

• Grade 12/Matric or NQF Level 4
• Advanced Microsoft Excel
• 1-2 Years Customer Experience
• 1 Year Data Analysis Experience
• Awareness of Industry, Business Trends & Issue, processes & outcomes and how they impact on customer & business results

Long Description

Advantageous

• Diploma/Degree

What You'll be doing:

Business Communication

• Liaise with business/ TL to ensure a thorough understanding of project
• Decipher customer requirements in order to ascertain reporting requirements
• Communication/reporting to survey TL

Surveys

• Draft Surveys ensuring no ambiguity in phrasing
• Survey preparation from word documents into Online Survey Monkey (survey tool) format
• Survey CSI
• Long Description

Reports

• Compiles reports. Translates feedback from the survey tool into excel spreadsheets
• Generates relevant data and reports within non-negotiable deadlines.

Data Analysis

• Analyses survey scores/ results /trends and makes recommendations from the findings.
• Prepares feedback presentations

Talent Management:

• Survey Agent performance data collation

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Job Purpose

To provide business analysis and financial support that enables management to make cost effective business decisions and preparation of management reports.

Who You Are

• You have strong interpersonal, communication, problem-solving and analytical skills.
• You are committed to delivering quality outputs, with a high concern for accuracy and attention to detail.
• You are team orientated and customer focused.
• You work well under pressure, with little or no supervision, and display excellent time management skills.
• You have a reputation for performing above expectations.

What You'll have done before

Baseline:

• BCom or BSc in Information Systems or similar
• 3 years in FMCG or Petroleum industry
• Analytical Skills
• Power BI

Advantageous:

• Project management
• Digital or Tech savvy
• Exciting Challenges you might face in the role
• Collaborate with various stakeholders [internal and external] to ensure that accurate data is timeously recorded.
• Deliver excellence, amidst tight deadlines

What You'll be doing

• Update RSD assessment initiatives on internal system and track completion and results.
• Extract all performance information - fuel volumes, convenience turnover, income, NPS data and benchmark to region, trading area, etc.
• Engage and follow-up with various stakeholders on the progress and closure of One-Way initiatives.
• Create and maintain Power BI dashboards.
• Monthly stakeholder reports.
• Ad-hoc initiatives.

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Purpose of the Job

Oversee the call centre operations and resource management of the retail customer segment to pre-defined business and customer satisfaction standards.

Who You Are:

• You are customer centric.
• You are an expert in people management.
• You are passionate about customer experience and providing service.
• You have an experience in IR matters and team management.
• You have excellent communication, interpersonal, and exceptional stakeholder engagement skills.
• You have a reputation for building rapport and managing high performing teams.
• You have built good relationships with internal and external business stakeholders.
• Demonstrate integrity, transparency and trustworthy.

What you’ll have done before:

Baseline:

• NQF Level 7 (BCom Marketing or Equivalent)
• 5 years’ experience in Call Centre Operations
• Previous Supervisory experience/Exposure

Advantageous:

• Direct knowledge of Engen CSC processes
• Project management exposure/skills
• Exciting Challenges you might face in the role
• Driving COF (Customer Order Fulfilment) and maintenance business processes
• Driving supply chain customer digital strategy.
• Effectively managing projects to deliver superior customer solutions.
• Operate effectively, even when things are not certain, or the way forward is not clear.

What you’ll be doing

• Proactively manage budgets, generate and analyze reports.
• Build and leverage by identifying potential synergy opportunities across business units regarding CSC processes and practices.
• Ensures supply chain deliver on their promise to customer (OTIF) On time in full.
• Ensure Contractor SLAs are in place and adhered to
• Manage relations with external service providers.
• Empower your teams to deliver excellent customer service

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Purpose of the Job

To plan and undertake the plant maintenance function in order to assure physical assets integrity of the Depot/Terminal such that all HSEQ and regulatory requirements are fulfilled. 

Who you are:

• Experience in Inventory/ Asset Management.
• Knowledge of HSEQ Standards and Compliance.
• SAP knowledge and experience.

What you’ll have done before:

Baseline:

• NQF Level 6 (National Diploma Mechanical Engineering)
• 5 years' experience in Plant Operations/Maintenance environment?
• Experience in a Petrochemical Planning environment.

Advantageous:

• HSEQ Certificate 

Exciting Challenges you might face in the role:

• Depot Operational Issues.
• Tankfarm Management.
• Rail Siding Operations.
• Product Receipt (Pipeline, Roads & Rail).
• Stock Management.
• Depot Maintenance.
• Risk Management.
• Contract Management.
• Human Resource .
• Administration Management.

What you’ll be doing:

• Perform weekly stock count.
• Account for volumes movements in the tank farm. 
• Supervise water draining process from bulk tanks. 
• Conduct Rail siding tier 1 audit.
• Know requirements for operating a rail siding in accordance with RSR regulations.
• Investigate and process claims for in-transit loses.
• Hold meetings with Transnet for pipeline receipts. 
• Make sure that sampling and testing of products received is done. 
• Assist with weekly and monthly stock counts as required. (bulk and Packs).
• Planning and giving inputs to Preventative Maintenance strategies. 
• Conduct inspections of the plant and equipment by completing a plant walkabout (920C and 920M).
• Review monthly reports Deport or Terminal KPI’s.
• Carry out induction for Maintenance contractors.
• Carry out risk assessments.
• Review work method statements.
• Carry out work observations and behavior observations.
• Review contractor HSEQ files.
• Conducting inspection on contractor’s tools and equipment.
• Conduct work feedback meetings with contractors.