Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Purpose Statement
Capitec Bank is currently recruiting for a Software Development Manager - Fraud Platform.
The purpose of this role is to define the technology solutions for the Fraud environment and ensure that it is designed to meet current and anticipated future technological requirements.
To assist with and oversee the creation of comprehensive technical specifications from business requirements by maintaining a high level of in-depth knowledge with reference to Fraud, Forensics and other relevant Systems and data sources.
To ensure alignment between the functional and technical specifications.
Experience
Minimum:
At least 5 years’ experience in software development management
Experience of:
leading and working in an agile development environment
crafting roadmaps
managing a budget
using technical skills to support and guide a technical team
to establish priorities and successfully manage deliverables
utilizing communication and relationship management skills to engage with stakeholders
using leadership to influence in other areas.
Qualifications (Ideal or Preferred)
Honours Degree in Commerce or Information Technology - Computer Science
Knowledge
Minimum:
Functional knowledge particular to the product (e.g. Credit or App)
People management and development practices and principles
Stakeholder management
Budgeting and accounting principles
Business analysis and design
Project Management principles and methodologies
Ideal:
Banking industry
Central Collections environment
Capitec Bank Systems Environment
Capitec Bank Business Model
Agile development principles
Systems Development Life Cycle (SDLC)
Skills
Communications Skills
Decision making skills
Influencing Skills
Interpersonal & Relationship management Skills
Negotiation skills
Competencies
Achieving Personal Work Goals and Objectives
Deciding and Initiating Action
Entrepreneurial and Commercial Thinking
Formulating Strategies and Concepts
Leading and Supervising
Relating and Networking
Applying Expertise and Technology
Presenting and Communicating Information
Conditions of Employment
Clear criminal and credit record
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Basic calculations
Knowledge of Capitec Bank products and business processes (internal)
Skills
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Problem solving skills
Attention to Detail
Competencies
Adhering to Principles and Values
Relating and Networking
Presenting and Communicating Information
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Conditions of Employment
Clear criminal and credit record
Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
Purpose Statement
To provide remote assistance and resolve non real time client queries with the aim on optimal client experience and client retention.
Experience
Minimum:
Minimum of 2 years client service experience.
Ideal:
2 years experience in a contact centre environment
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
Knowledge and understanding of:
Financial Industry
Ideal:
Knowledge and understanding of:
Capitec bank services, products policies and procedures.
South African banking environment
Social Media
Skills
Communications Skills
Competencies
Working with People
Delivering Results and Meeting Customer Expectations
Adapting and Responding to Change
Coping with Pressures and Setbacks
Deciding and Initiating Action
Following Instructions and Procedures
Persuading and Influencing
Planning and Organising
Conditions of Employment
Clear criminal and credit record
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers
Gmail
Yahoomail