Latest Job Opportunities at Ster-Kinekor Theatres Pty Ltd

Job Description

• Responsible for the effective day-to-day shift supervision of cinema operations and the cinema team with specific regard to maintaining products and standards of operation, maximising guest experience, ensuring all operational efforts achieve the organisational strategies and objectives, maximising operational efficiencies.

Multi Skilled Supervisor Job Duties:  

• Efficient stock control methods: stock management end to end (stock levels, Cost of Sales, Risk Management, etc.)
• Ensure float management and control
• Manage and control cashier variances
• Responsible for end-to-end banking processed and monies received
• Control of all vouchers and complimentaries issued
• Hit Rate
• SPP (Spend per Person)
• Ensure cinema is opened and closed at the correct times
• Ensure sufficient stock available / prepared in line with forecasts and operational requirements
• Staff work orders to be in line with operational requirements
• Shift preparation processes to be adhered to and implemented timeously
• Put in place staff scheduling and duty allocations to ensure optimal staffing and all duties are executed accordingly
• Oversee support departments including cleaning services
• Handle shift briefings / handovers / shift reports
• Interact and be present on the cinema floor during shift to understand and assist guests with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Manage all refunds, readmissions and complimentaries issued
• Manage staff appearance and cinema appearance/ functioning of equipment and systems for the outlet
• Report and resolve any issues experienced
• Communicate changes in regulations and the business requirements to staff
• Communicates cinema’s objectives, standards and operating procedures to internal and external service providers as per SOP’s and or SLA
• Implements business action plans
• Monitors and report on product performance and include in shift report
• Ensure excellent levels of operational efficiencies through company provided processes and procedures
• Provide input into post-mortem of all strategies and processes implemented
• Manage Technical, ICT and projection related issues
• Adhere at all times to legislative; and health and safety processes
• Adhere to cinema specific obligations and processes i.e. Prestige
• End to End compliance to all SOP’s and the Operations Manual
• Adherence to SOP’s related to Occurrence Book entries.
• Manage staff conditions of employment, e.g., attendance, absenteeism, leave, adherence to policies and procedures (including SOP’s and Operations Manual)
• Identification of employee training needs
• Manage employee relations within the cinema
• Staff communication and motivation
• Onboarding of new staff members
• Ensures that guests are treated with courtesy and respect
• Shift hand over ensures that staff can provide guest with relevant insight
• Maintain visible management presence in the cinema at all times

Qualifications:  

• Matric Essential
• Minimum NQF Level 5 Qualification advantageous
• Ability to work shifts

Experience and Knowledge of:  

• Proficient in MS office
• Minimum 12 months or more working experience as an MSE
• VISTA

Skills:  

• Good Verbal and written communication.
• Good Administration & Organisational skills
• Excellent Management skills and abilities
• Good interpersonal skills
• Excellent Guest Service abilities 

go to method of application »

Job Description

• Responsible for the effective day-to-day shift supervision of cinema operations and the cinema team with specific regard to maintaining products and standards of operation, maximising guest experience, ensuring all operational efforts achieve the organisational strategies and objectives, maximising operational efficiencies.

Multi Skilled Supervisor Job Duties:  

• Efficient stock control methods: stock management end to end (stock levels, Cost of Sales, Risk Management, etc.)
• Ensure float management and control
• Manage and control cashier variances
• Responsible for end-to-end banking processed and monies received
• Control of all vouchers and complimentaries issued
• Hit Rate
• SPP (Spend per Person)
• Ensure cinema is opened and closed at the correct times
• Ensure sufficient stock available / prepared in line with forecasts and operational requirements
• Staff work orders to be in line with operational requirements
• Shift preparation processes to be adhered to and implemented timeously
• Put in place staff scheduling and duty allocations to ensure optimal staffing and all duties are executed accordingly
• Oversee support departments including cleaning services
• Handle shift briefings / handovers / shift reports
• Interact and be present on the cinema floor during shift to understand and assist guests with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Manage all refunds, readmissions and complimentaries issued
• Manage staff appearance and cinema appearance/ functioning of equipment and systems for the outlet
• Report and resolve any issues experienced
• Communicate changes in regulations and the business requirements to staff
• Communicates cinema’s objectives, standards and operating procedures to internal and external service providers as per SOP’s and or SLA
• Implements business action plans
• Monitors and report on product performance and include in shift report
• Ensure excellent levels of operational efficiencies through company provided processes and procedures
• Provide input into post-mortem of all strategies and processes implemented
• Manage Technical, ICT and projection related issues
• Adhere at all times to legislative; and health and safety processes
• Adhere to cinema specific obligations and processes i.e. Prestige
• End to End compliance to all SOP’s and the Operations Manual
• Adherence to SOP’s related to Occurrence Book entries.
• Manage staff conditions of employment, e.g., attendance, absenteeism, leave, adherence to policies and procedures (including SOP’s and Operations Manual)
• Identification of employee training needs
• Manage employee relations within the cinema
• Staff communication and motivation
• Onboarding of new staff members
• Ensures that guests are treated with courtesy and respect
• Shift hand over ensures that staff can provide guest with relevant insight
• Maintain visible management presence in the cinema at all times

Qualifications:  

• Matric Essential
• Minimum NQF Level 5 Qualification advantageous
• Ability to work shifts

Experience and Knowledge of:  

• Proficient in MS office
• Minimum 12 months or more working experience as an MSE
• VISTA

Skills:  

• Good Verbal and written communication.
• Good Administration & Organisational skills
• Excellent Management skills and abilities
• Good interpersonal skills
• Excellent Guest Service abilities 

go to method of application »

Key Responsibilities: 

• The incumbent will be responsible to work as Cashier at Box Office Sales/Catering Sales or Collections, Cinema Assistant, Waiter, Poppers or any other cinema function as requested by a supervisor

Multi Skilled Employee

Job Duties:

• Maintain up to date knowledge of products offered by Ster-Kinekor as well as promotional/marketing activities to enable to upsell to our guests
• Ensure presentation standards are adhered to (age restrictions displayed, synopsis file updated, posters are neat and updated, F&B and Products displays, disclaimers updated and visible)
• Prepare Popcorn, Slush, etc., according to quality standards set and inform on all deviations on quality standards
• Assist in shift preparation in area where required
• Manage the quality and integrity of Ster-Kinekor products to ensure that guest experiences is not compromised
• Must be presentable eat all times
• Conduct yourself as a respectable SKT employee at all times as your actions reflect back on the reputation of the company
• Maintain cleanliness of the kitchen, all kitchen equipment and surrounding areas, including counter areas
• Ensure that storerooms are within standards set, and fumigation takes place when required
• Ensure prepared products are properly sealed, packaged and stored
• Ensure that all H&S reports are submitted according to the required schedules
• Ensure that the correct uniform and preparation standards are adhered to at all times to ensue your safety and that of others around you

Qualifications:

• Matric

Experience and Knowledge of:

• 0 – 1 years’ work experience in a similar role
• MS Office Suite (Basic)
• VISTA advantageous

Skills:

• Excellent verbal and written communication skills
• Excellent administrative & Organizational Skills
• Excellent interpersonal Skills
• Analytical
• Computer Literate

go to method of application »

Key Responsibilities: 

• The incumbent will be responsible to work as Cashier at Box Office Sales/Catering Sales or Collections, Cinema Assistant, Waiter, Poppers or any other cinema function as requested by a supervisor

Multi Skilled Employee

Job Duties:

• Maintain up to date knowledge of products offered by Ster-Kinekor as well as promotional/marketing activities to enable to upsell to our guests
• Ensure presentation standards are adhered to (age restrictions displayed, synopsis file updated, posters are neat and updated, F&B and Products displays, disclaimers updated and visible)
• Prepare Popcorn, Slush, etc., according to quality standards set and inform on all deviations on quality standards
• Assist in shift preparation in area where required
• Manage the quality and integrity of Ster-Kinekor products to ensure that guest experiences is not compromised
• Must be presentable eat all times
• Conduct yourself as a respectable SKT employee at all times as your actions reflect back on the reputation of the company
• Maintain cleanliness of the kitchen, all kitchen equipment and surrounding areas, including counter areas
• Ensure that storerooms are within standards set, and fumigation takes place when required
• Ensure prepared products are properly sealed, packaged and stored
• Ensure that all H&S reports are submitted according to the required schedules
• Ensure that the correct uniform and preparation standards are adhered to at all times to ensue your safety and that of others around you

Qualifications:

• Matric

Experience and Knowledge of:

• 0 – 1 years’ work experience in a similar role
• MS Office Suite (Basic)
• VISTA advantageous

Skills:

• Excellent verbal and written communication skills
• Excellent administrative & Organizational Skills
• Excellent interpersonal Skills
• Analytical
• Computer Literate

go to method of application »

Key Responsibilities: 

• The incumbent will be responsible to work as Cashier at Box Office Sales/Catering Sales or Collections, Cinema Assistant, Waiter, Poppers or any other cinema function as requested by a supervisor

Multi Skilled Employee

Job Duties:

• Maintain up to date knowledge of products offered by Ster-Kinekor as well as promotional/marketing activities to enable to upsell to our guests
• Ensure presentation standards are adhered to (age restrictions displayed, synopsis file updated, posters are neat and updated, F&B and Products displays, disclaimers updated and visible)
• Prepare Popcorn, Slush, etc., according to quality standards set and inform on all deviations on quality standards
• Assist in shift preparation in area where required
• Manage the quality and integrity of Ster-Kinekor products to ensure that guest experiences is not compromised
• Must be presentable eat all times
• Conduct yourself as a respectable SKT employee at all times as your actions reflect back on the reputation of the company
• Maintain cleanliness of the kitchen, all kitchen equipment and surrounding areas, including counter areas
• Ensure that storerooms are within standards set, and fumigation takes place when required
• Ensure prepared products are properly sealed, packaged and stored
• Ensure that all H&S reports are submitted according to the required schedules
• Ensure that the correct uniform and preparation standards are adhered to at all times to ensue your safety and that of others around you

Qualifications:

• Matric

Experience and Knowledge of:

• 0 – 1 years’ work experience in a similar role
• MS Office Suite (Basic)
• VISTA advantageous

Skills:

• Excellent verbal and written communication skills
• Excellent administrative & Organizational Skills
• Excellent interpersonal Skills
• Analytical
• Computer Literate