Jobs Available at SIG Labour & Associates

MAIN JOB FUNCTIONS:

• Attend to customer queries and complaints proactively
• Attending to customers on the showroom floor and attend to general telephone queries timeously
• Support existing clients with service-related requirements
• Do administration timeously and accurate, meet deadlines
• Follow-up on referrals
• Prepare to get vehicles ready for delivery timeously
• New motor vehicles
• Conduct after sales service
• Conduct demonstrations, client feedback
• Prospect new customers
• Cross-departmental disciplines

EXPERIENCE AND QUALIFICATIONS:

• Sales experience - 3 years in the Motor Industry
• Computer Literate
• Fluent in English
• Drivers License

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MAIN JOB FUNCTIONS:

• Establish parts required for service or repairs to be performed and ensure that correct parts are ordered
• Report to foreman promptly on any additional work required
• Obtain authorization prior to carrying out additional work
• Obtain authorization prior to fitting parts costing more than approximately R250.00
• Obtain technical information from Foreman on problem jobs
• Adhere strictly to technical specifications as laid down by manufacturers
• Perform duties according to manufacturer's standards
• Adhere to laid down workshop policies and procedures
• Write short but concise description of all work performed on back of job card including the cause and correction
• Ensure that all old parts are placed in a plastic bag in the boot of the car, except in the case of warranty work where old parts must be tagged and returned to the control tower
• Ensure that all oils and consumables used are booked on the job card
• Ensure that vehicle is kept as clean as possible, and that seat and fender covers are used
• Ensure that work area is kept safe, clean and tidy
• Ensure that time recording on time sheet is done correctly and as soon a possible after work is completed
• Report any faulty and / or broken equipment to the Foreman
• Ensure that special tools and equipment are used with the utmost care
• Possess complete set of own hand tools as per M.I.F. list and maintain them in good working condition
• Repair vehicles according to specifications as instructed and within flat rate time
• Accept responsibility for apprentices / learners and impact through explanation and practice the necessary skills required to perform the job correctly and thereafter to inspect / monitor the work and rectify any problems
• Ensure neat appearance
• Maintain cordial relationship with workshop staff
• Accessories such as cigarette lighters and radios in customer's vehicles must not be tampered with
• No private property in customer's vehicles must be removed
• Any components, parts, accessories and / or assemblies removed from the customer's vehicles must be kept together, stored safely and recorded for easy recognition of ownership, repair, replacement and / or correct re-assembly on the specific vehicle
• No components, parts, accessories and / or assemblies / sub-assemblies, once removed as described, must be damaged, other than already previously quoted