Jobs at IIE MSA and IIE Varsity College

Duties and Responsibilities:
Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets

Competencies Required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• Masters in Information Technology or Computer Science or any related field (NQF level 9) preferable

Minimum Work Experience Requirements:

• Minimum of 3 years Teaching and Learning experience (preferably in teaching environment):

Knowledge in teaching the following modules:

• React Native
• JAVA
• Mobile App Scripting
• Any other programming language.

Closing Date 18 August 2023

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Duties and Responsibilities:
Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations

Lecturer and Material Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
• Assist with the development of assessments and other learning material as required

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required 

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets

Competencies required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• Masters Degree in Education
• PhD is preferable 

Minimum Work Experience Requirements:

• Minimum of 5 years Teaching and Learning experience (preferably in teaching environment)

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Duties and Responsibilities:

Academic Department Administrative Support

• Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
• Compiles, manages and distributes academic reports as required by the campus Academic School/s.
• Captures student notes in the academic system as and when required.
• Collaborates with other members of the Academic team (and other departments when applicable) to prepare for and meet the requirements for the campus PULSE and Groups Internal Audits.
• Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
• Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
• Attends the Academic department meetings and records minutes at these meetings when required.
• Assists with student disciplinary hearings as and when required.
• Meets project deadlines as determined by the National office and/or the Head: Academic.

 Independent Contractor (Lecturer) Administration Management

• Responsible for day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
• Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
• Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
• Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
• Manages lecturing loads by way of module allocations i.e Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
• Manages and notifies the relevant lectures of any changes that may affect their designated programmes.
• Collaborates with relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
• Provides first line screening support for Lecturer applications and sets up interviews for shortlisted candidates.
• Attends mock lectures where required as part of the candidate screening process.
• Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor related Annexures.
• Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined, and all audit and policy/process requirements are met prior to any Independent Contractor Agreement being issued or work being offered or carried out.
• Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
• First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
• Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved, and any queries are resolved before the timesheet cut off date.
• Works with Academic Department in driving lecturer evaluations.
• Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set the relevant VCConnect email addresses and account details timeously.
• Ensures that all new Lectures are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.
• Updates the campus tracker to identify Lecturer gaps and work with the Head: Academic to put recruitment plans in place to fill the identified gaps accordingly, and proactively identifies a pool of suitable Lecturer candidates across the relevant Programmes as part of an ongoing recruitment drive.

Campus Synergy & General

• Assists the Academic department with the co-ordination of academic workshops when required.
• Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
• Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
• Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
• Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.

 Competencies required:

• Advanced administrative and organisational skills
• Computer and system proficiency
• Problem solving skills
• Advanced communication
• Time management & prioritisation skills
• Best suited to a friendly, organised and methodical person who works accurately and able to handle pressure

Minimum Education Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed in the company will also be considered for the role.
• Advanced diploma or Degree (NQF Level 7) advantageous

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Competencies Required:

• Excellent Communication and interpersonal skills
• Excellent Presentation Skills
• Assertiveness and dynamism
• Understanding of customer service in education
• Demonstrate an ability to manage work and self proactively

Minimum Qualification Requirements:

​Ideal:

• Honours in Information Systems/ Computer Science/Information Technology / Computing / Engineering (with IT, Data/Telecommunications, or similarly related modules)

Alternatively:

• Honours degree in one of the IT/computer related fields with networking or a similarly related field to the third year level.
• Bachelor degree with networking or a similarly related field to the third year level PLUS a postgraduate diploma in a related field or in education.

Alternatively:

• Honours degree in one of the IT/computer related fields with programming or a similar/related field to the third year level.
• Bachelor degree with programming or a similarly related field to the third year level

Minimum Work Experience Requirements:

•  ​Previous lecturing experience will be advantageous.

Closing Date 31 August 2023

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Duties and Responsibilities:

Quality Assurance

• Supports the implementation, management and compliance monitoring of academic policies.
• Actively involved in ensuring compliance within all areas of Academic Operations.
• Implements the Assessment Strategy and Policy and all related procedures which are aimed at ensuring compliance.
• In the absence of the Head: Academic Operations, the Deputy Head: Academic Operations approves all departmental documentation and communication to all stakeholders prior to dissemination.
• Maintains and develops relationships with all stakeholders including students, parents, lecturers and other staff.

Operational Programme Management

• Ensures the delivery of timetables from the Capacity Planning and Timetabling Centre are time efficient and contribute to the overall academic delivery of the programme.
• Supervises the output of the Results Centre regarding accuracy of Cumulative Assessment (CASS) release, results capturing, moderation and results release.
• Oversees the campus readiness regarding programme starts, student groups and timetables received.
• Ad hoc assistance and operational support on registrations, cancellations, de-registrations and transfers.
• Signs off the assessment schedule received from the National Operations team taking into account campus capacity to accommodate the central assessment schedule on campus.

Student Support

• Supports the timeous response and resolution of all internal queries managed by the Customer Relations Centre, or other Centre of Excellence.
• In the absence of the Head: Academic Operations, represents the campus on the VC Voice committee.
• Ensures system set up for the submission of assessments under non-exam conditions being submitted through the anti plagiarism software.

Independent Contractor (Lecturer & Invigilator) Operational Support

• Ensures that the operational requirements of Independent Contractors are met timeously.
• Holds the role of 2nd line approver for all invigilator claims/timesheets.
• Manages the Lecturer allocation timelines to ensure the timetable timelines are met in accordance with programme start dates.

Departmental Management

• Supervises the Centres of Excellence within Academic Operations and ensures compliance in all functions that are completed by each Centre of Excellence.
• Reports to the Head: Academic Operations on the functioning and performance of each Centre of Excellence and identifies critical areas of improvement.
• Recruits staff for the Centres of Excellence within the scope of supervision.
• Sources, screens, appoints, trains, and manages (including claim management) the campus invigilators.
• Provides training and onboarding for new and existing staff for the Centres of Excellence within the scope of supervision.
• Supports the Head: Academic Operations with any internal or external audit process up to and including submission of improvement plans.
• Ensures all policy updates are communicated to the Customer Relations Centre and that students are informed accordingly.
• Manages the For Action Now (FAN) report response.
• Ensures that verification takes account of any capping constraints and that students who are sitting the assessment as a supplementary or special exam have been identified.
• Manages all delays, deadlines and processes for the Centres of Excellence within the scope of supervision with respective stakeholders such as The Independent Institute of Education (The IIE), Central Academic Team (CAT) and Lecturers.
• Supports the Head: Academic Operations in ensuring compliance to The Protection of Personal Information Act (POPIA) legislation relevant to the Academic Operations department.
• Supports the Head: Academic Operations with running focus group sessions with the Centres of Excellence where challenges and improvements on existing processes are discussed.

Competencies required:             

• Excellent interpersonal and communications skills
• Problem solving skills
• Financial analysis
• Public speaking/presentation skills
• Best suited to a friendly, organised person who works accurately and is able to handle pressure
• Leadership skills
• Time management skills

Minimum Qualification requirements:

• Minimum of Advanced Diploma or Bachelors Degree (NQF Level 7).
• Postgraduate qualification advantageous.

Minimum Work Experience requirements:

• Minimum of 2 years operational management/ project management, 2 years supervisory, 3 years administrative and 3 years customer service experience.        

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Duties and Responsibilities:

• Student Application & Admission Administration
• Collaborates with the campus Student Recruitment team to generate student admissions related queries
• Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
• Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
• Escalates admission queries to the Admissions Manager.
• Liaises with the campus Student Recruitment team on the management of admission waitlists.
• Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
• Documents management and issuance of appropriate admission letters.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Tracks student admissions through to registration.
• Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
• Works with the Admissions Manager on national admission projects.

Student Registration Administration

• Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
• Verifies registrations against the admission criteria.
• Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
• Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
• Processes new student SLP & NQP registrations as required by Head: Student Recruitment
• Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
• Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
• Follows up on all outstanding documentation and uploads once received.
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
• Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
• Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
• Adheres to the established service level agreements of the registration process set by the organisation.

Reports and Other

• Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
• Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
• Performs other ad hoc administrative and/or reporting duties as and when required.

Competencies Required:

• Superior interpersonal and communications skills        
• Computer proficiency                                                                                                
• Planning skills                                                                                                
• Time management skills                                                                                                       
• Deadline and results driven                                                                                                   
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure                                                                           

Minimum Qualification Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years administrative experience (ideally with admissions experience)