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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- Work in high complexity environments, fully embedded in a DevOps team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups. Translate & document these business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads to ensure the business requirements are met through DevOps design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested.
Business complexity is determined by:
- Customer Impact
- Number of integration points: Data Teams to talk to Systems Enabling function 3rd party vs. internal
- Complexity of business rules & Processes
- Level of operational readiness
- Introduction of new or changing old Tech (e.g. redo platforms)
Job Description
- Analysis (including Business Case):
- Lead the analysis process for complex business areas
- Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
- Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
- Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
- Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
- Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
- Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
- Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
- Define testing requirements (pass or fail test cases)
- Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
Solution Design (within DevOps Context):
- Translate business requirements into an integrated system vision & detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
- Build detailed user stories to be leveraged for system requirements design (modular)
- Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
- Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
- Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
- Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
- Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
- Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
- Facilitate resolution & decision making during development & testing phases for any change requirements
Solution Delivery & Testing (manual):
- Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
- Define & validate quality & testing parameters (+/) & plans for the solution (socialize & translate these to automation testing teams)
- Develop manual testing frameworks and patterns for the solution
- Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
- Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
- Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
- Define & monitor overall backlog planning for effective solution delivery
- Provide Developer & User support during user acceptance testing
Process Design & Modelling:
- Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools
People:
- Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
- Build strong analysis capability across the analysis team
- Conduct peer reviews & problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
- Participate as a subject matter expert in the development & development planning of the broader analyst team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption of new system requirements)
- Proactively attract, recruit, develop, retain, reward & deploy & manage a diverse resource base aligned to an ever evolving tech environment (ahead of demand) where you are the leader
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
- Understand and manage risks and risk events (incidents) relevant to the role.
Education
- Bachelor's Degree: Information Technology (Required)
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Job Summary
- Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.
Job Description
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
- Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
- Debug existing source code and polish feature sets.
- Work with guilds and other technical SME’s to improve and evolve technical products and services
- Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
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Job Summary
- Work as part of an integrated (run & build) tribe in highly complex environments to provide enterprise-wide Linux OS support across multiple stakeholder groups by managing, maintaining, and supporting Red Hat Enterprise Linux (RHEL) environments, ensuring optimal system performance, security, and reliability. Work closely with other IT teams to develop, implement, and troubleshoot solutions in a fast-paced, complex environment.
Job Description
Key Responsibilities
- Installation & Configuration: Install, configure, and maintain Red Hat Enterprise Linux (RHEL) servers in both a physical or virtualized environment.
- System Management: Perform routine system monitoring, administration, and patching of RHEL systems.
- Performance Tuning: Optimize and troubleshoot system performance, addressing bottlenecks and ensuring high availability.
- Security Management: Implement and maintain security policies, including firewalls, SELinux, and user access control, ensuring system integrity.
- Scripting & Automation: Develop and maintain scripts (e.g., Bash, Python) for automating system tasks and routine maintenance.
- Backup & Recovery: Implement and manage backup, disaster recovery, and data replication solutions.
- System Upgrades: Plan and execute system upgrades, ensuring minimal downtime.
- Monitoring, Reporting @ Alerting: Set up monitoring tools (Grafana, Zabbix, etc.) with alerting (UIM / OpsGenie) and generate performance reports to ensure system health.
- Support & Troubleshooting: Provide Tier 2/3 support for system issues, working with internal teams to resolve complex technical problems.
- Documentation: Maintain detailed system documentation and procedures for all Red Hat systems and associated processes.
Application Monitoring & Performance Management
- Monitor application modification requests and ensure best practices are being utilised
- Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
- Maintain metrics of operational performance and evaluate trends
- Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions
Governance, Risk & Control
- Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
- Enhance IT processes for transitioning completed configurations from development to production.
- Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
- Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
- Provide inputs to availability and capacity management process for effective planning.
Skills and Experience Required
- System Administration: Expertise in installing, configuring, and maintaining Linux-based operating systems, including user management, file system management, and software package management.
- Networking: Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.), configuring network interfaces, managing firewall rules, and troubleshooting network-related issues on Linux systems.
- Scripting and Automation: Proficiency in scripting languages like Bash, Python, or Perl to automate routine tasks, manage system configurations, and streamline operations.
- Security Management: Knowledge of Linux security best practices, including implementing firewalls, managing access controls, performing system hardening, and regularly applying security patches.
- Troubleshooting and Performance Tuning: Ability to diagnose and resolve system performance issues, log analysis, and optimize Linux systems for better performance and stability.
- Linux Red Hat Certification Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification
- Experience with cloud platforms (AWS, Azure, or OpenStack).
- Knowledge of containerization (Docker, Kubernetes) is a plus.
- Experience with DevOps tools like Jenkins, Git, and CI/CD pipelines.
- Strong communication skills and ability to work in a team-oriented environment.
- Ability to manage multiple tasks efficiently and prioritize according to business needs.
- Proactive approach to learning new technologies and solving issues.
- Attention to detail with a focus on system reliability and uptime.
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- To plan, manage and monitor the implementation of complaints resolution management activities and processes to deliver on approved operational plans in an effective and efficient manner.
- Act as Subject Mater Expert in engagements with Group Business Units and Group support functions relating to any matters relating to the National Financial Ombudsman (NFO)
Job Description
Education and qualifications:
- Bachelor`s Degrees and Advanced Diplomas - Within fields of Law (B.Proc/LLB) Business, Commerce and/or Management Studies
- Minimum 5 years’ experience in a similar role managing and engaging with Ombudsman and/or regulators.
Complaints resolution:
- Ensure queries, disputes and complaints resolution are resolved according to acceptable standards and according to the appropriate business processes, rules, policies and procedures
Effective stakeholder management:
- Ensure that expectations of complainants are managed through adequate feedback on the progress into the investigation and resolution of a complaint.
Finalization of complaints:
- Finalise all complaints allocated by complying with all requirements prescribed by any Complaints Process or Policy applicable from time to time.
- To comply with the Ombudsman’s/Regulator’s response times/periods.
- To respond before the due date, if it is not possible, to send the response by the due date, and to ensure that any extension is requested before the due date.
- To receive zero follow-ups from the Ombudsman/Regulator (reminders that the due date has passed).
- Effectively assist buddy to respond timeously where necessary (when buddy on leave).
Fairness:
- To resolve all cases in a fair and reasonable manner between the customer and the Bank.
- If necessary, deal with fairness in the responses provided to the Ombudsman/Regulator.
- Actively consider TCF principles in all cases.
- No awards in respect of more than 1% of the total case load received.
Investigations
- To fully investigate all aspects of the complaint received from the onset, whether raised in the complaint or not. Anticipate, investigate and respond to potential future issues that may be raised.
- To draft the responses in a professional and comprehensive manner using more informal and understating tone for Referral responses and more formal and professional response to Ombud. Place focus on correct style, language and grammar.
NFO Referrals
- To actively resolve referrals directly with customers.
- To not have escalations to formal on more than 50% of referral complaints allocated.
- Respond to Referral complaints within 15 days. Resolve referral complaints within 20 days.
Risk management:
- Understand my role in the business end to end processes, including applicable risks and controls and how this improves the service we provide to our customers
- Adhere to Absa frameworks, policies and procedures applicable to my role, demonstrating sound judgement and responsible risk management, and when required highlight breaches and request dispensations & waivers on a timely basis
- Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
- Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions
- Contribute to maintaining a Satisfactory rating on the MCA.
- Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions
- Complete all mandatory training prior to deadline.
Education
- Bachelor Honours Degree: Law, Military Science and Security (Required)
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Job Summary
- To provide specialist advice & support in the development & implementation of IT security service delivery processes, methods and techniques enabling secure management & control of IT access, in alignment with governance requirements.
Job Description
Are you ready to make a difference?
- Our Chief Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines.
- You will be focused on the evaluation, testing, implementation and support of the security solutions on the endpoints.
What you’ll get to do:
- The role is within the Chief Security Office and your responsibilities will include the following:
- Help define a long-term vision for maintaining and scaling our Privileged Access (e.g. authorisation, two-factor setup, least privilege access) and/or Endpoint Detection and Response (EDR) solutions
- Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable
- Configure, test, pilot and rollout new user-facing experiences in modern tools
- Ensuring that platforms, with architecture input, are maintained in the most current state and not allowed to become obsolete
- Develop detailed technical configuration documents, working closely with the security architecture, risk management and standards groups
- Developing, maintaining, and updating internal process documentation
- Provide support to internal Absa projects
- Provide platform related reports periodically
- Perform problem diagnosis; performance tuning; capacity planning and configuration management for the platforms
- Respond to platforms related incidents within the defined SLA times
- Provide standby support for the platforms on weekends/holidays as per the roster
- Combine the knowledge of security technology evaluations and emerging products with security business needs
- Ability to work with other engineers both internally and external to Absa
- Ability to manage vendor relationships knowing due diligence goes beyond just the technology and engaging with the right business people to ensure Absa fully leverages vendor relationships
What do you need to get in?
- NQF level 6 B Degree
- 6 years (technical) experience in technology
- 6 years Security Engineering experience preferably within a large financial institution
- Industry & Vendor certifications – CISSP, CISM, GIAC, Linux, Windows, etc. preferred
- Experience in engineering and support of BeyondTrust suite and/or CrowdStrike will be advantageous
- Experience in API integrations will be advantageous
- Working experience in Operating Systems such as Linux, Windows, MacOS
- Solid understanding of Web Services technologies (e.g. XML, .NET, JAVA) and remote access protocols (SSH, RDP, SCP)
- Experience in automation technologies will be advantageous
- Strong knowledge of information security frameworks and standards such as CIS, ISO27001,
- Comprehensive grasp of emerging security technologies and threats for mobile & digital channels
- Knowledge in multiple information security technologies and their strengths and shortcomings
- Experience with securing information for cross-functional, cross-platform applications
- Monitors marketplace trends, vulnerabilities, emergent threats and audit/control issues
- Must have a high degree of initiative and self-motivation and demonstrate the ability to drive results
- Strong communication skills both verbal and written and strong relationship and collaborative skills and organizational skills with the ability to work as a member of Group cyber team and geographically distributed engineering teams (ARO)
- Actively seeks ways to understand and mitigate risk
- Able to shift well from task to task
- Able to work well under pressure
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Job Summary
- The role is a senior, full scope financial management role for the Absa Regional Operations (ARO) cluster. Stakeholder engagement and commercial understanding are key success factors and the successful applicant will support financial decision making and execute on internal and external reporting. Successful applicants will have the opportunity to upskill and learn about these more specialized businesses.
- The successful applicant will also be expected to understand and contribute to the wider Financial Control strategy threads of process improvement and credible reporting. Credible, quality reporting will be a minimum business as usual expectation in the role. Alignment and participation in Financial Control’s continuing functionalization and process improvement imperatives will also be critical deliverables in the role.
Job Description
Overall Job Purpose
- The role is a senior, full scope financial management role for the Absa Regional Operations (ARO) cluster. Stakeholder engagement and commercial understanding are key success factors and the successful applicant will support financial decision making and execute on internal and external reporting. Successful applicants will have the opportunity to upskill and learn about these more specialized businesses.
- The successful applicant will also be expected to understand and contribute to the wider Financial Control strategy threads of process improvement and credible reporting. Credible, quality reporting will be a minimum business as usual expectation in the role. Alignment and participation in Financial Control’s continuing functionalization and process improvement imperatives will also be critical deliverables in the role.
Key Accountabilities
Accountability: Analytics
- Analytics accountabilities for the role span both internal and external reporting. The role will support senior internal stakeholders in the ARO business and the successful applicant will be expected to provide analytic insight based on commercial business understanding to senior stakeholders. Stakeholders include senior management of the ARO business (in-country and center) and the Financial Controller for the ARO Cluster.
Specific accountabilities include:
- Designing, developing and implementing analytical tools which will provide comfort that internal and external reporting is accurate (including scenario analyses to anticipate and challenge reporting results)
- Ensuring that team members have a detailed understanding of products and businesses to enable relevant design and interpretation of analytics to enable accurate timeous commentary on reporting
- Provide input into external reporting deliverables using business knowledge obtained through analytical processes
- Provide commentary on external or internal reporting
- To assist the Financial Controllers to continuously evaluating the control framework in Financial Control and to enhance it as appropriate;
Accountability: Reporting
The reporting function for the role is supported by various teams. However, the successful applicant will have certain business as usual reporting responsibilities.
- Designing, developing and implementing processes and systems which will provide comfort that external reporting is accurate
- Responsible for ensuring that all external reporting is delivered on time and is accurate
- Reviewing internal and external reporting and commentary to ensure that reporting is accurate
- Assisting with the implementation of best practice financial disclosures and presentation;
Accountability: Product and process management
- Successfully manage and deliver major projects from commencement to completion within the scope, budget and time agreed to;
- Manage project resources internally or externally to ensure that time lines are being met;
- Ensure quality of project implementation;
- Ensure that adequate documentation is delivered as part of the implementation to sustain the process;
- Responsibilities would include the co-ordination of different groups of people, from varying disciplines associated with the project.
Accountability: Project& Staff Management:
- Providing leadership to junior team members in the area of strategically improving reporting processes;
- Ensure that assigned projects are planned, staffed accordingly and successfully implemented within agreed timelines. Communicate if risks arise to successful implementation of assigned projects, and finalise and propose alternatives
- Help execute the people management strategy for Financial Control;
- Assist in embedding formal Performance Development and informal coaching in the team;
- Review training needs of team members and ensuring that team members receive the relevant training;
- Assist in the interviewing of junior team members;
Education and Experience Required
- Chartered Accountant (Financial Services/Insurance experience preferred),
- Given the technical nature of insurance accounting/valuations, additional postgraduate qualifications focused on insurance and/or additional quantitative qualifications are preferred
- 4 - 6 Years of relevant reporting, analytics and or project management experience
- Very strong academic track record.
Knowledge & Skills: (Maximum of 6)
- Strong problem solving skills
- Strong data analytical skills
- Banking Product Knowledge.
- Strong technical accounting skills;
- Experience designing and implementing calculation tools
- Exceptional interpersonal and team-working skills and the ability to communicate at all levels;
- The ability to work in a pressured and unstructured environment and to cope with the demands of working to tight deadlines;
Competencies: (Maximum of 8 competencies)
The position requires a technically minded accountant with a passion for investment banking.
- Analysis skills & technical ability;
- Judgment / decision making – demonstrates logic, rationality and objectivity in decision making whilst balancing speed vs. thorough approach;
- Integrity – consistent, earns trust, fights fair, uses the facts;
- Team player – approachable, establishes collaborative relationships;
- Oral and Written Communications - fluency, clarity, precise, well organised communications;
- Resourcefulness – action oriented, goes “beyond the call of duty” to solve problems;
- Adaptability – adapts quickly to change and copes well with complexity;
- Experience – Designing and implementing project or system solutions
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
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Job Description
Business Development
- Identify and consciously review the priority Manufacturing, Renewable Energy & Transport Logistics concepts to focus the efforts of Relationship Banking to gain market share within the highest value portion of the industry.
- Report monthly regional progress and industry developments to all relevant stakeholders.
- Continuously assess the effectiveness of specific solutions or expertise in relation to the overall market.
- Assess market requirements for products or services and define the potential market size to determine prioritisation of new development.
- Assist Regional Relationship Executives in ensuring that clients are optimally solutioned.
- Assist Relationship Executives with sector specific industry knowledge and expertise in preparation or during client engagement.
- Provide specialist advice to enable planning for delivery plans that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs.
- Provide advanced specialist advice and support in the analysis, development and implementation of best practices across value chain(s).
- Identify Sector specific Products and/or Solutions that need to be developed, enhanced, or bundled. This is done by conducting a Sectoral Client Needs Analysis, a Product/Solutions Gap Analysis for existing Products and a Solutions and Product Options Analysis.
- Identify opportunities within the sectoral industry value chain for growth opportunities, cross-selling, innovation or solutioning opportunities.
- Identify strategic sub-sectors within the Manufacturing & Transport Logistics to identify growth opportunities and risks in the region.
- Engage with Product Specialists and Subject Matter Experts to ensure appropriate support during sector specific product roll-out and execution of any client engagements, regional blitz days, marketing and communications campaigns.
- Identify potential clients through interactions with various key industry stakeholders, including support, development and roll out of new business acquisition campaigns.
- Support the development and roll out of Cross Sell and Retention campaigns.
- Identify Sector specific Cross Selling opportunities by conducting a Gap Analysis of current Products used by Sectoral clients against typical Sector specific Products.
- Obtain regular feedback from Area Sales Managers on the successes or failures of the Cross-Selling opportunities previously identified.
- Monitor and provide insights into the financial performance of Manufacturing, Renewable Energy & Transport Logistics in the region.
- Analyse industry specific impairments and identify early warning signs for risk events before they occur. Provide support, guidance, and advice during the key risk events to minimise the impact on the region.
- Provide industry knowledge and insights to Area Coverage Managers & Relationship Executives.
- Assist with the integration of Area Sales Managers into industry networks.
- Assist the Relationship Executives with client retention activities.
Relationship and Stakeholder Management
- Ensure a climate of collaboration between all businesses supporting Manufacturing, Renewable Energy & Transport Logistics within the region (Product, Marketing, Credit Analysts, Coverage, Pricing, Credit).
- Build and maintain productive relationships with industry role players and other key stakeholders (both internally and externally)
- Create a network of external alliances and business partners to optimise opportunities within the Manufacturing & Transport Logistics sector.
- Engage the key regional EPC (engineering procurement and construction) suppliers on a monthly (or more) basis to ensure management of the relationship as well as the pipeline within the region (as well as theirs into other regions).
- Promote Relationship Banking Manufacturing, Renewable Energy & Transport Logistics as an Industry expert both internally and externally. Host regional client events and panels as part of building the RB Manufacturing, Renewable Energy & Transport Logistics brand in the regional market and gathering external insights.
- Attend regional leadership forums to ensure Relationship Banking Manufacturing, Renewable Energy & Transport Logistics business requirements are met as well as that the sector team is aligned to regional priorities.
- Provide Manufacturing, Renewable Energy & Transport Logistics sector’s support during client engagements at the request of the regional coverage teams.
- Develop comprehensive client relationship management plans for all key industry stakeholders.
- Develop and maintain database of all relevant external and internal stakeholders
- Up-skill and train frontline sales force in respect of the Manufacturing CVP as well as Transport Logistics CVP. Up-skill and train frontline sales force in respect of the Renewable Energy CVP.
Finance, Planning and Strategy
- Manage targets and take accountability for the overall achievement of performance objectives in the region for Manufacturing, Renewable Energy & Transport Logistics.
- Keep abreast of business trends in the region on all competitors’ offerings and activities in the market.
- Foster a climate of collaboration with key stakeholders within the region.
- Actively monitor progress of the business and operational goals by assessing market penetration against budgets and market share growth of RB Manufacturing, Renewable Energy & Transport Logistics sectors and solicit regular feedback from key stakeholders.
- Monitor the delivery to the Relationship Banking Manufacturing, Renewable Energy & Transport Logistics strategies to ensure that it is effective and efficient delivery of tactical plans.
- Assessing market requirements and defining the potential market size to determine prioritisation of new development.
Learning and Growth
- Drive and participate in regional forums as well as client events that positively contribute to functional knowledge improvement.
- Remain up to date on key developments in industry as well as research published from colleagues in the center.
Conduct
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
go to method of application »
Job Description
Business Development
- Identify and consciously review the priority Manufacturing, Renewable Energy & Transport Logistics concepts to focus the efforts of Relationship Banking to gain market share within the highest value portion of the industry.
- Report monthly regional progress and industry developments to all relevant stakeholders.
- Continuously assess the effectiveness of specific solutions or expertise in relation to the overall market.
- Assess market requirements for products or services and define the potential market size to determine prioritisation of new development.
- Assist Regional Relationship Executives in ensuring that clients are optimally solutioned.
- Assist Relationship Executives with sector specific industry knowledge and expertise in preparation or during client engagement.
- Provide specialist advice to enable planning for delivery plans that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs.
- Provide advanced specialist advice and support in the analysis, development and implementation of best practices across value chain(s).
- Identify Sector specific Products and/or Solutions that need to be developed, enhanced, or bundled. This is done by conducting a Sectoral Client Needs Analysis, a Product/Solutions Gap Analysis for existing Products and a Solutions and Product Options Analysis.
- Identify opportunities within the sectoral industry value chain for growth opportunities, cross-selling, innovation or solutioning opportunities.
- Identify strategic sub-sectors within the Manufacturing & Transport Logistics to identify growth opportunities and risks in the region.
- Engage with Product Specialists and Subject Matter Experts to ensure appropriate support during sector specific product roll-out and execution of any client engagements, regional blitz days, marketing and communications campaigns.
- Identify potential clients through interactions with various key industry stakeholders, including support, development and roll out of new business acquisition campaigns.
- Support the development and roll out of Cross Sell and Retention campaigns.
- Identify Sector specific Cross Selling opportunities by conducting a Gap Analysis of current Products used by Sectoral clients against typical Sector specific Products.
- Obtain regular feedback from Area Sales Managers on the successes or failures of the Cross-Selling opportunities previously identified.
- Monitor and provide insights into the financial performance of Manufacturing, Renewable Energy & Transport Logistics in the region.
- Analyse industry specific impairments and identify early warning signs for risk events before they occur. Provide support, guidance, and advice during the key risk events to minimise the impact on the region.
- Provide industry knowledge and insights to Area Coverage Managers & Relationship Executives.
- Assist with the integration of Area Sales Managers into industry networks.
- Assist the Relationship Executives with client retention activities.
Relationship and Stakeholder Management
- Ensure a climate of collaboration between all businesses supporting Manufacturing, Renewable Energy & Transport Logistics within the region (Product, Marketing, Credit Analysts, Coverage, Pricing, Credit).
- Build and maintain productive relationships with industry role players and other key stakeholders (both internally and externally)
- Create a network of external alliances and business partners to optimise opportunities within the Manufacturing & Transport Logistics sector.
- Engage the key regional EPC (engineering procurement and construction) suppliers on a monthly (or more) basis to ensure management of the relationship as well as the pipeline within the region (as well as theirs into other regions).
- Promote Relationship Banking Manufacturing, Renewable Energy & Transport Logistics as an Industry expert both internally and externally. Host regional client events and panels as part of building the RB Manufacturing, Renewable Energy & Transport Logistics brand in the regional market and gathering external insights.
- Attend regional leadership forums to ensure Relationship Banking Manufacturing, Renewable Energy & Transport Logistics business requirements are met as well as that the sector team is aligned to regional priorities.
- Provide Manufacturing, Renewable Energy & Transport Logistics sector’s support during client engagements at the request of the regional coverage teams.
- Develop comprehensive client relationship management plans for all key industry stakeholders.
- Develop and maintain database of all relevant external and internal stakeholders
- Up-skill and train frontline sales force in respect of the Manufacturing CVP as well as Transport Logistics CVP. Up-skill and train frontline sales force in respect of the Renewable Energy CVP.
Finance, Planning and Strategy
- Manage targets and take accountability for the overall achievement of performance objectives in the region for Manufacturing, Renewable Energy & Transport Logistics.
- Keep abreast of business trends in the region on all competitors’ offerings and activities in the market.
- Foster a climate of collaboration with key stakeholders within the region.
- Actively monitor progress of the business and operational goals by assessing market penetration against budgets and market share growth of RB Manufacturing, Renewable Energy & Transport Logistics sectors and solicit regular feedback from key stakeholders.
- Monitor the delivery to the Relationship Banking Manufacturing, Renewable Energy & Transport Logistics strategies to ensure that it is effective and efficient delivery of tactical plans.
- Assessing market requirements and defining the potential market size to determine prioritisation of new development.
Learning and Growth
- Drive and participate in regional forums as well as client events that positively contribute to functional knowledge improvement.
- Remain up to date on key developments in industry as well as research published from colleagues in the center.
Conduct
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Job Summary
- Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.
Job Description
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Business Management: Manage the levels of performance and service standards that need to be achieved by
- translating the Business Unit’s strategy into achievable objectives and contracting
- these through the Performance Development process for the team. | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
- empowering climate within the team, sharing knowledge, experience, best practice and
- providing constructive feedback as required. | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | :
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Job Summary
- This is NOT a Data Analyst Role, it is a Data Governance & Knowledge Management role. Utilize your 3-5 years experience and IT qualification to provide specialist advice and support on Knowledge Management and Data Governance & Management discipline
Job Description
- Overall Job Purpose: This is NOT a Data Analyst Role, it is a Data Governance & Knowledge Management role. The role aims to establish data governance policies, standards, processes and guidelines. Responsible for Governance and enforcement of data governance policies, standards, processes and guidelines. Monitors performance of data governance processes communication, training, awareness and change management. Monitor Risk issues raised and facilitates resolution of issues ad escalate data issues where required.
- Data Capabilities: Build analytical tools to generate insights, recognise patterns and predict behaviour | Business Partnership: Present insights/tactical plans to business areas to enable enhancements, new initiatives etc within the specific business being supported, to ultimately enable a better customer experience |
- Data Governance and Control: Ensure accuracy of Data collected and ensure Data governance required are met and adhered to
- Develop and implement data governance policies, processes and standards covering all aspects and disciplines of data governance. • Develop a data governance (policy, standards and process) implementation and monitoring strategy and plan. • Actively monitor the implementation and adherence of the data governance/management • policies, standards and processes. • Review, update, enhance (where appropriate) and publish data governance policies, standards and processes. • Define and implement a One Africa data ownership model. • Assist in defining a practical and comprehensive data governance framework/methodology. • Contribute to the development of Barclays Group data governance requirements.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Method of Application
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