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  • Posted: Sep 11, 2023
    Deadline: Not specified
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    As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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    Food Service Assistant - Corporate

    About the Job

    Duties & Responsibilities

    • To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
    • To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
    • Assists in the preparation of meals, especially salads and desserts.
    • Places entrees, salads, desserts and other food on the serving line.
    • Keeps the serving line well-stocked and clean.
    • May assist in training new employees.
    • Stores and records food leftovers.
    • Keeps canteen tables, kitchen and other areas clean and orderly.
    • To ensure that customer expectations are met within the provisions of the contract.
    • To ensure a high level of customer service within the area of responsibility.
    • Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
    • To carry out any reasonable request by management.
    • To report and where possible take action when faced with customer and client complaints or compliments.
    • To attend meetings and training courses as may be necessary.
    • Performs related work as assigned.
    • May be required to assist with any other duties that may be outside scope of responsibility

    Skills and Competencies

    • Interpersonal Skills: Client/customer interface
    • Trustworthy and Reliable
    • Attention to details
    • Motivated
    • Passion about service with a smile
    • Must enjoy practical and methodical work
    • Be honest and reliable
    • Have good hand-eye coordination
    • Be able to work quickly and safely
    • Have good personal hygiene
    • Be free from skin allergies to foods and detergents
    • Have good communication skills
    • Must be able to work as part of a team
    • Customer service orientated

    Qualifications

    • Matric
    • 1 -2-year experience in a similar role
    • Culinary qualification would be advantageous

    go to method of application »

    General Assistant - Living Lifestyle

    About the Job

    Duties & Responsibilities

    • To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken
    • To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met
    • Assists in the preparation of meals, especially salads and desserts
    • Places entrees, salads, desserts and other food on the serving line
    • Keeps the serving line well-stocked and clean
    • May assist in training new employees
    • Stores and records food leftovers
    • Keeps canteen tables, kitchen and other areas clean and orderly
    • To ensure that customer expectations are met within the provisions of the contract
    • To ensure a high level of customer service within the area of responsibility
    • Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift
    • To carry out any reasonable request by management
    • To report and where possible take action when faced with customer and client complaints or compliments
    • To attend meetings and training courses as may be necessary
    • Performs related work as assigned
    • May be required to assist with any other duties that may be outside scope of responsibility

    Skills and Competencies

    • Interpersonal Skills: Client/customer interface
    • Trustworthy and Reliable
    • Attention to details
    • Motivated
    • Passion about service with a smile
    • Must enjoy practical and methodical work
    • Be honest and reliable
    • Have good hand-eye coordination
    • Be able to work quickly and safely
    • Have good personal hygiene
    • Be free from skin allergies to foods and detergents
    • Have good communication skills
    • Must be able to work as part of a team
    • Customer service orientated

    Qualifications

    • Grade 11
    • 1 -2-year experience in a similar role
    • Culinary qualification would be advantageous

    go to method of application »

    Cashier - B&I

    About the Job

    Duties & Responsibilities

    • Acknowledge the customer with a smiling face and remember that the customer always comes first and always make our customers know that they are important and special to us.
    • Handle all customer questions and concerns.
    • Must ensure that the counter around the tills is clean and ensure that the tills are operational.
    • The cashier must ensure that the float is counted also ensure that there is sufficient change in the tills and ensure that there is sufficient paper and ribbon in the printer.
    • To ensure that stock in the resale area is correctly displayed and that fridges and shelves are restocked daily
    • Must ensure that the front of house area is clean.
    • Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    • To ensure that the daily cash up and related paperwork is completed accurately and completely according to the standard.
    • Must issue receipt to the customer and return the appropriate change Any discrepancies must be accounted for and short falls will be deducted as per agreement.
    • Must assist in the smooth running of the front of house.
    • Must assist the front of house and back of house in running with orders.
    • Assist anywhere possible when the store is quiet, including assisting in cleaning.
    • Clean up the counter and Prepares a Sales analysis on a daily basis.
    • Must on close of shift, ensure that the Admin Assistant / Admin manager has been called to do an end of shift cash-up for each till.

    Skills and Competencies

    • Enjoy clerical and administrative tasks.
    • Must have confidence in handling money
    • Must have excellent operational skills on all point of sale tills
    • Have the ability to control cash.
    • Be able to work quickly and accurately
    • Must be honest with
    • Detail orientated
    • Well-organised
    • Responsible
    • Friendly and helpful.

    Qualifications

    • Must have completed Grade 12/ Matric

    • Must have 2-4 years experiance in similar role

    go to method of application »

    Cleaning Supervisor

    About the Job

    Duties & Responsibilities

    • The purpose of this role is to supervise and control of all cleaning outlets to the required standards within agreed budgetary limits and to provide effective leadership for all staff within the unit.
    •  Maintain personal health, hygiene and professional appearance
    • Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
    •  Ensure Tsebo standards, policies and procedures are maintained. (Incl. chemicals, work procedures, uniform, professional approach, hand washing methods etc.)
    •  Ensure correct product obtained by following correct processes
    •  Do daily checks and follow-ups
    •  Report maintenance and safety concerns to the manager on a day to day bases

    Skills and Competencies

    • Minimum 2-3 years Supervisory experience preferably in the cleaning industry
    • Must have experience in healthcare and safety standards
    •  People Management Skills
    • Able to work independently and under pressure
    • Able to work long hours, after hours and some weekends
    • Ability to communicate, motivate, develop and coach staff at all levels

    Qualifications

    • Grade 12/Matric Relevant qualification related to Management

    go to method of application »

    Contract Manager - Security

    About the Job

    About Us

    • Thorburn Security Solutions is looking for a highly motivated candidate to fill the role of Contract Manager. Reporting to the Operations Manager, the Security Manager is responsible for monitoring the security operations for a client. Implement security regulations and rules to ensure a safe environment for employees and visitors of the client.

    Duties & Responsibilities

    • Develop security procedure to support the security strategy
    • Assess security risks and ensure that proportionate measures are in place to protect visitors, staff, buildings, collections, assets and reputation
    • Ensure that each layer of security is audited and maintained to an appropriate level
    • Encourage a security compliance culture Operational delivery and communication of security policy
    • Schedule employees according contract requirements
    • Ensure that the security team provides guidance and assurance to staff and develops a reputation for operational excellence
    • Ensure that operational security decisions are correctly recorded and stored, with due regard to sensitivity and information security
    • Review site Emergency response Implement disaster preparedness strategy
    • Prepare business continuity plan Ensure optimal workforce planning
    • Deploy qualified security officers in accordance with contract requirements
    • Establish a duty team to lead on operational security issues, direct assets and resources to prevent and respond to incident
    • Manage the resources of the team in accordance with policy and guidance Ensure effective (front-line) management of contracts
    • Ensure that contracts for security services and systems are efficiently and effectively managed on a day-to-day basis
    • Ensure that weaknesses and breaches are reported upwards
    • Recommend changes to the contracts and delivery of services to provide modern innovative services supporting the business’ targets and objectives
    • Hold regular meetings with the service providers and ensure that reports are prepared to assist the Security Director during contract review meetings ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards
    • Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position Ad Hoc
    • Any reasonable action requested by management

    Skills and Competencies

    • South African security legislation
    • Security Operational Processes
    • Health and Safety legislation
    • Working knowledge of MS Office
    • English literate proficient (verbal & written communication)
    • Organization & leadership
    • Conflict Management
    • Dispute resolution
    • Safety risk management
    • Excellence communication and service oriented skills
    • Ability to manage and motivate team members for optimal performance and compliance
    • Knowledge of Mine Health and Safety Act, Criminal Procedure Act, The Private Security Industry and Regularity Act and Explosives Act & Firearms Control Act
    • Knowledge of basic Risk Analysis and Auditing practices
    • Knowledge of Logistics and Equipment Maintenance/Management
    • Knowledge of crime scene investigation (Experience and formal qualification will be advantageous)
    • Knowledge of CCTV, Alarm and Security Systems (Experience and formal qualification will be adventageous)
    • Incident /Accident Investigation experience (Formal qualification will be advantageous)

    Qualifications

    • Grade 12 or an equivalent qualification
    • PSIRA Grade A certificate
    • Valid Driver’s license
    • Armed Reaction Experience and Qualification (NQF & SASETA recognised)
    • SAPS Competency to handle a Handgun and Shotgun (Business Purposes)
    • Crowd/Riot Control Training (Including Conflict Management)
    • SETA Approved 4 x 4 Training

    go to method of application »

    Catering Manager

    About the Job

    About Us

    • Fedics is currently recruiting for an experienced Catering Manager who will be responsible for leading ,supervising and monitoring an Industrial catering environment.

    Duties & Responsibilities

    • Take full responsibility and management of the unit
    • Need to be able to work in a demanding environment.
    • Setting and management of service delivery standards
    • Lead, motivate, train and develop a team of staff
    • Implement and maintain operational controls in line within budgetary requirements
    • Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
    • Ensure all policies and procedures are complied with
    • Daily HR and IR issues (including training, development & performance management)
    • Analyse and pre-empt client needs and possible complaints
    • Take responsibility for all functions by organising, preparing & co-ordinating.
    • Management of all administration, finances, debtors, budgets, etc.
    • Process paperwork and compile & understand weekly & monthly P & L
    • Relationship building with the client and customers on a daily basis (essential)
    • Must be able to work long hours and over weekends should there be a need
    • Stay abreast of latest food trends and best practices

    Skills and Competencies

    • Excellent food skills required
    • Strong judgement and problem solving skills
    • Excellent people skills
    • Strong interpersonal and communicative skills (verbal and written)
    • Flexibility with regards to working hours
    • Attention to detail
    • Client service focused
    • Business management principles
    • Fully computer literate

    Qualifications

    • Matric
    • Previous managerial experience in the industrial sector is advantageous
    • Relevant Degree/Diploma or Certificate
    • Motor Vehicle

    go to method of application »

    Senior Catering Manager

    About the Job

    About Us

    • We are currently looking for a Senior Catering Manager to be responsible for monitoring the quality of the food, and service and ensuring that the unit performs well.

    Duties & Responsibilities

    • Take full responsibility and management of this contract
    • Setting and management of service delivery standards
    • Lead, motivate, train and develop a team of staff
    • Implement and maintain operational controls in line/within budgetary requirements
    • Ensure quality of food preparation, presentation and service is up to Tsebo Food Service Catering standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
    • Proactively manage the Q-pro & OSHACT compliance of this unit
    • Ensure that tills and cash ups are running smoothly
    • Ensure all Tsebo Food Service Catering Solution policies and procedures are complied with
    • Daily HR and IR issues (including training, development & performance management)
    • Analyse and pre-empt client needs and possible complaints
    • Take responsibility for all functions by organising, preparing & co-ordinating.
    • Management of all administration, finances, debtors, budgets, etc.
    • Process Tsebo Food service Catering Solution paperwork and compile & understand weekly & monthly P & L
    • Relationship building with the client and customers on a daily basis (essential)
    • Must be able to work long hours and over weekends should there be a need
    • Stay abreast of latest food trends and best practices
    • Ensure smooth running of the Biometrics system
    • Ensure that Staff vacancies are filled timeously
    • May be required to assist with any other duties that may be outside scope of responsibility

    Skills and Competencies

    • Strong judgement and problem-solving skills
    • Strong interpersonal and communicative skills (verbal and written)
    • Flexibility with regards to working hours
    • Excellent people skills
    • Attention to detail
    • Client service orientated
    • Business Management principles
    • Fully computer literate
    • Excellent food /Chef skills and background

    Qualifications

    • Relevant tertiary qualification and/or equivalent level of competence, an advantage

    • 1-2 years previous experience
    • Valid driver’s license

    go to method of application »

    Catering Manager - Corporate

    About the Job

    About Us

    • TsAfrika is currently looking for a Catering Manager to join our team, in this role you will be required to manage the unit through setting and maintaining service delivery standards. It will be your responsibility to lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements

    Duties & Responsibilities

    • Take full responsibility and management of the unit
    • Need to be able to work in a demanding environment.
    • Setting and management of service delivery standards
    • Lead, motivate, train and develop a team of staff
    • Implement and maintain operational controls in line within budgetary requirements
    • Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
    • Ensure all policies and procedures are complied with
    • Daily HR and IR issues (including training, development & performance management)
    • Analyse and pre-empt client needs and possible complaints
    • Take responsibility for all functions by organising, preparing & co-ordinating.
    • Management of all administration, finances, debtors, budgets, etc.
    • Process paperwork and compile & understand weekly & monthly P & L
    • Relationship building with the client and customers on a daily basis (essential)
    • Must be able to work long hours and over weekends should there be a need
    • Stay abreast of latest food trends and best practices

    Skills and Competencies

    • Strong judgement and problem solving skills
    • Excellent people skills
    • Strong interpersonal and communicative skills (verbal and written)
    • Flexibility with regards to working hours
    • Attention to detail
    • Client service orientated
    • Business management principles
    • Fully computer literate
    • Excellent food skills

    Qualifications

    • Matric
    • Relevant Degree/Diploma or Certificate
    • Own motorvehicle

    Method of Application

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