Job Vacancies at Old Mutual South Africa

Job Description

• Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.
• Answer telephone and email queries from the brokers, based on updated logs
• Analyse claim and confirm/ validate cover
• Draft rejection letter if claim rejected
• Request and analyse policy file and related documentation
• Appoint assessor, if required
• Capture/register claim
• Settle claims within mandate
• Prepare payments file on successful recovery
• Finalize claims as per Old Mutual Insure standard
• Keep broker informed at all times in terms of progress of claim

Closing Date

12 May 2023

go to method of application »

Job Description

• End-to-end negotiation and settlement of claims pre-litigation.
• Continuous engagement with brokers and clients re the status and progress of claims.
• Processing of claims payments.
• Quality service delivery to ensure customer satisfaction in line with quality and performance standards.
• Build positive customer relations and solve or escalate customer queries and complaints.
• Contribute to the service culture which builds rewarding relationships;
• Identify and report on Claims process issues to minimize fraud.
• Collaborate and work with the Claims team to deliver required service levels.
• Builds and maintains relationships with Brokers.
• Accepts and lives the company values.
• Accountable for service delivery through own efforts.
• Makes increased contributions by broadening individual skills.
• Adheres to service and quality standards.
• Performs quality checks on own work.

Closing Date

19 May 2023

go to method of application »

Job Description

• This role is individually accountable for developing and implementing business reports to support ad-hoc and regular MIS requirements. The incumbent is individually accountable for achieving results through own efforts.

Data Analysis

• Codes, tests and implements query programs
• Develops business reports to support ad-hoc and repetitive MIS requirements through own efforts
• Documents program and data base specifications
• Extracts data from various internal and external sources
• Liaises with IT delivery teams.
•  Performs data quality tests and analysis on data sources
• Should be able to work without supervision for repetitive functions but require supervision for more complex tasks

Personal Effectiveness

• Accepts and lives the company values
• Accountable for service delivery through own efforts
• Collaborates effectively with others to achieve personal results.
• Individually accountable for managing own time, tasks and output quality
• Makes increased contributions by broadening individual skills

Qualifications and Experience

• Matric
• IT related degree / diploma or up to 2 years IT related experience
• Advanced skill in MS Excel with Power Query & PowerPivot as pre-requisite
• Proficient in the use of Tableau Desktop reporting.
• Proficient in the use of MS PowerBI

Competencies

• Information Monitoring
• Ownership
• Planning and Organising
• Team Orientation
• Technical knowledge
• Thinking Skills

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Closing Date

11 May 2023

go to method of application »

Job Description

As a Talent Acquisition Consultant within OMF, you will use your skill and passion for talent acquisition to ensure that all vacancies are filled with the best talent within the shortest possible period of time so as to avoid undue disruption to the business. This role is a manager of self and will proactively acquire a pipeline of suitable candidates for the business adhering to relevant Recruitment governance.

• This role collaborates with all levels of Management and is responsible for implementing the Talent Acquisition strategy through meeting the business demand of talent acquisition needs. Individually accountable for achieving results through own efforts, over periods of 3 months - 1year.

Responsibilities Include:

• Enhancing the Candidate Experience through creating an optimised and efficient Talent Acquisition process
• Talent Acquisition delivery
• Manage priorities against tight timelines and a sense of urgency, and have a practical, common sense approach to solving complex problems.
• Build key stakeholder relationships internally and externally to enable delivery on Talent Acquisition related initiatives
• In alignment with OML values and culture, collaborate and support the Talent Acquisition team and stakeholders to deliver to organisational needs
• Data / analytics / reporting
• Optimize data, processes, and systems in line with Talent Acquisition Strategy
• Maintain input into recruitment data tools, reporting, and dashboards
• Input, produce and deliver standard (Weekly, monthly, quarterly, and annual) and customized recruitment reports.
• Respond to Talent Acquisition data requests on an ad hoc basis by gathering, analysing, and reporting relevant data from various sources.
• Ensure Compliance & Risk requirements are adhered to.
• Responsible to ensure that own delivery and process is aligned to Talent Acquisition governance and supporting policies
• Supports the Talent Acquisition leadership team by delivering to the required portfolio plan
• Proactively navigate the war for talent by solutioning proactive approaches to continuously enhance our TA strategy including employer branding, market mapping, networking, automation, self-development and TA process enhancement
• Responsible to ensure that new starters integration at attraction to onboarding is exceptional by managing the Talent Acquisition process optimally and maintaining a strong partnership with Human Capital Business Partners and Consultants and business stakeholders to ensure that the employee journey remains consistent once they are onboarded
• 5 years’ experience in a similar role,
• 5 years’ experience in the FS industry is preferred
• Knowledge of HC policies and processes
• Experience with HC ATS
• Experience in managing SLAs and HC TA issue resolution
• Specialist Recruitment experience in IT/Finance

Closing Date

10 May 2023

go to method of application »

Job Description

Role overview:

• This position is based in Alberton This is a Development Coach management role that develops and manages a team of Financial Advisors (15-20). This role facilitates new FA’s through a 24-month structured new entrant development program to up-skill and qualify them as viable, fit and proper. The Development Coach (DC) serves the dual role of line manager and coach to the Financial Advisers, with the primary focus being on the coach role (60/40). This role also contributes to the overall management/leadership of the geographical area by serving as a member of the MANCO.

Key Result Areas

• Recruitment and Selection of academy advisers
• Managing the existing business processes (i.e. conservation, outstanding business, financing, administration, and client care).
• Coaching and development of financial advisers
• Building and sustaining a productive team.

Qualifications and Experience required

• Matric or equivalent
• Must be FAIS compliant with a certificate in Financial Planning or an equivalent qualification with 120 relevant credits at a minimum NQF level 5.
• Must have passed RE 5 level 1.
• Previous experience as a Sales Manager is preferable.
• Be accredited on all products that PFA distributes as well as accreditation on other optional products.
• Preferably 24 month’s service as a Financial Advisor.
• Have strong administrative capabilities.
• Should be comfortable in applying the sales process.
• Should be able to apply the six step financial process.
• Having difficult conversations and being assertive.
• Coaching of others

Competencies

• Strategic
• Innovation
• Customer First
• Leading with influence
• Collaboration (Relating)
• Decision Making
• Execution
• Personal Mastery
• Technical /Business Competencies

Critical Skills and qualities

• Coaching/training/development
• People/performance management
• Planning, organising and monitoring
• Analytical thinker
• Interpersonal/communication
• Goal setting and execution
• Sales and marketing focused
• Able to motivate and inspire
• Business and financial acumen

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question

Closing Date

11 May 2023