Job Opportunities at WesBank

Job Description
Are you someone who can: 

• Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan
• Produce or review budget reports to make sure they accurately reflect work activity Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements
• Escalate potential budget risks that may lead to increased costs or financial losses 
• Present work proposals on planned activities that will require financial resources Allocate and approves expenditure
• Collate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget
• Deliver against operational and cost targets
• Prioritise resource allocation to minimise and reduce wastage
• Monitor costs for the financial year according to the operational plan Allocates and approves expenditure
• Review cost reports and resolves or explains variances to the budget Identify, control and escalate potential risks that may lead to increased costs
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Ensure full understanding of customer needs to deliver a quality service
• Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
• Communicate how customer service solution will be implemented and secures buy-in
• Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
• Ensure resolution of customer queries and complaints timeously and ownership of issues
• Analyse customer feedback to help improve customer service
• Propose ideas to improve customer service
• Deliver customer experience excellence aligned to Organisational values and service standards
• Build professional long-term relationships with customers based on trust that builds the brand
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
• Provide customers with relevant information to keep them informed of products and service options
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
• Monitor customer feedback reports and align processes to maximise efficiencies
• Understand competencies and skills required for own and employee's development and performance
• Identify development needs and select effective solutions to address own and employee development needs
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
• Provide on the job coaching and guidance
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team

You will be an ideal candidate if you have: 

• Degree or Diploma
• 3 – 5 years of experience in Operations and Project Management
• 3 – 5 years of experience managing Teams
• Collections and Debit order or Payments management background
• Strong Data Analysis understanding and background
• Ability to strategically plan and work around the data

You will have access to: 

• Opportunities to network and collaborate
• Challenging work environment
• Opportunities to innovate

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn.
• Passionate in providing insights.
• Thrive in a collaborative environment.
   

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Job Description
Hello, Data Science Manager

Role Purpose

Are you someone who:

• Has a passion for credit/statistical modelling.
• Solid model development experience as well as, monitoring and optimisation of existing models.
• Capital Impairment modelling of a credit risk product or portfolio.
• Strong knowledge of IFRS 9 and experience in Impairment modelling.
• Understands how to work with big data and transform data to be suited for modelling or other analytical insights.
• Interested in the relation between capital & provisions and financial reporting.
• Strong technically and strong coding proficiency (preferably SAS).
• Can work well under pressure.
• Able to translate business requirements into tangible, creative solutions with guidance.

We can be a match if you are:

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to take action.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to achieve this.
• A team player – you believe in the power of teams, building and leveraging your networks.
• Emotionally intelligent – you are able to connect with people to build trust.

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Opportunities to innovate.
• Flexible working environment
• Focus on health and wellbeing.
• Coaches and mentors to help with your professional development.
• A very generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans

Qualifications and Experience

• Minimum Qualification: B Degree in Mathematical Sciences, Statistics, Actuarial Science
• Preferred Qualification: Honours Degree
• Experience: A minimum of 5 years' experience in a credit risk analytics environment.
• A minimum of 2 years Managerial work experience within Data Analytics
   

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Job Description

• To interpret the business requirements and translate these into a set of detailed data requirements as part of the software development life cycle (SDLC); serve as an active and strategic partner to functional and business leaders, helping to drive the business through the lens of data by integrating data upfront into project design ensuring the necessary underlying business processes and system development; ensure valid and coherent business rules, sustainability of data modelling and the availability of accurate and timeous data required for all related reporting and analytics
• Control expenditure and identify process improvements to contain and reduce costs.
• Understand and adhere to the Information Governance Framework and associated policies and guidelines.
• Manage prioritized projects that require inputs from cross-functional stakeholders while balancing impact on business needs.
• Understand data and analytics tools to drive analytics and support business in the documentation and development of business and system development life cycle (BDLC and SDLC).
• Understand business strategy, needs and requirements to synthesise insights and recommend appropriate solutions or measures to business.
• Display and encourage an appreciation of teamwork and inclusivity.
• Participate in planned activities that are appropriate for own development.
• Ensure development and continuous value add improvement to operational processes.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.

Qualification and Experience 

• Minimum Qualification - Relevant BSc or BCom degree or B Informatics or other relevant degree
• Experience - 3 to 5 years’ experience in a similar e of which 1 to 2 years ideally at a junior specialist level
• Additional Knowledge - Knowledge of statistical analysis (e.g., descriptive statistics and knowledge of statistical significance), quantitative research, and experience     gathering and interpreting data
• Experience in data analytics and Biz Intelligence
• Experience in working with business analysts on new products or services design
• Experience with DAMA Information Management principles. Expertise not required.
• Experience in building new data assets (e.g. from a new product or process)
• Experience in documentation notably data requirements in Business Requirement Specification documents and other technical data documentation
• Knowledge of data visualization principles
• Experience in data visualization tools and Excel (complex formulas, pivots, macros, etc.)
• Experience in working with data modelers (expertise not required)
• Experience in process mapping
• Experience working on a project team
• Ability to utilise data to uncover insights that drive action and communicate analysis to technical and non-technical audiences
• Experience communicating technical results to technical and non-technical audiences
• Experience engaging directly with enterprise-level clients and stakeholders
• Experience training/mentoring team members
   

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Job Description
Hello Future Compliance Head 

Are you someone who can: 

• Contribute to the development of larger overall area budget
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Analyze and develop implementation plans against the forecasted financial budget
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs
• Control the budget for area including the authorization of expenditures and implementation of financial regulations
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships to ensure that the customer is at the center of the business philosophy, operations and ideas
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Ensure integrated view and reporting of relevant business information
• Analyze information to identify trends, discrepancies and inconsistencies for decision making purposes
• Ensure reporting of identified inconsistencies or opportunities
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately
• Participate with senior management to establish strategic goals, plans and objectives for the organization and make strategic decisions based on company goals and objectives
• Develop compliance guidelines, processes, and procedures for various business units through collaboration with business unit leadership
• Negotiate and influence matters affecting the compliance team within the Africa operations
• Analyze, address and resolve compliance issues
• Provide oversight and support on compliance related matters
• Ensure processes and other controls exist within the business to enforce compliance with laws, regulations, policies, and procedures
• Oversee and manage internal data privacy compliance reviews, where required under local laws and regulations
• Ensure the implementation of compliance awareness and training programs across the organization
• Brainstorm, identify, implement and drive innovative best practice ideas within the organization to ensure increased efficiencies
• Create and participate in specialist communities of practice and represents the organization at Group and industry level to share best practice insights and solutions
• Drive strategic projects, change management and platform integration across operations
• Leverage Group capability to exploit opportunities
• Ensure and encourage adherence to an operational framework of policies and procedures
• Implement compliance programmes, processes, and procedures in support of laws and regulations
• Ensure that operations are monitored and audited, including, systems in place to detect compliance violations in high-risk, transactional activities, red flag indicators and metrics for compliance risks
• Evaluate the effectiveness of business unit processes and other controls that exist to ensure compliance with laws, regulations, policies, and procedures
• Oversee and manage the monitoring of business unit conduct (e.g., for violations of applicable laws, regulations, policies, and procedures)
• Manage critical projects including incident and crisis management to ensure that the incident management plan is executed in a timely manner
• Ensure compliance with the requirements of Business
• Continuity and Issues Management programmes
• Collaborate with business units to perform periodic reviews of compliance effectiveness
• Compile and submit compliance-related reports to various regulators, as and when required
• Report to regional and international executives on all compliance related matters
• Work closely with internal audit team and Head of stakeholder Engagement on the audit findings and regulatory issues and updates
• Lead and participate in compliance related system and operations development projects
• Collaborate with the Legal and Corporate
• Investigations departments on all joint ventures and/ or related matters
• Respond to compliance and due diligence questionnaires from clients and prospects
• Participate with the business unit in self-assessments / audits, incl. data privacy and compliance-related assessments and other reviews
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise
• Establish an enabling climate and culture to energize employees, give meaning to work, minimize work disruption and maximize employee productivity
• Influence the development and enablement of a culture and climate where the organizational values are demonstrated and lived
• Influence the understanding and adoption of the organizational strategic direction
• Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Lead specialist communities of practice and contribute positively to own and organizational knowledge improvement
• Understand the competency and skills sets to be mastered to ensure personal and employee development and performance
• Identify development needs and select effective solutions to address own and employee development needs to facilitate improvement of self and team
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
• Create an environment conducive to cross-functional skills transfer
• Keep abreast of learning opportunities, changing products and trends
• Provide guidance, share knowledge and expertise and guide employees to find their own solutions
• Share constructive feedback that motivates others to grow
• Manage performance of team or teams in areas of responsibility against expected individual and team delivery targets
• Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures
• Build team succession plans for roles in own area and influence resource planning
• Ensure clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth culture
• Implement people resource planning in line with delivery and performance objectives within budget and in partnership with specialized areas
• Implement talent management practices in line with HR policies and procedures
• Provide direction, coaching, and regular feedback to employees to improve performance and implement performance improvement initiatives
• Ensure that skills are transferred in specific function
• Ensure implement employment equity plan target achievement in all recruitment and employee movement activities
• Identify current and future human capital needs and skills requirements
• Ensure relevant resolution of conflict and respond to any complaints or concerns

You will be an ideal candidate if you have: 

• Relevant Degree or Diploma
• 3+ years of experience in a similar role
• 10+ years of experience in Compliance
• 5+ years of experience of Leadership/ Team Management
• Strong NCA and Competition Commission Background
• Market Conduct and Data Privacy experience is required

You will have access to: 

• Opportunities to network and collaborate
• Challenging work environment
• Opportunities to innovate

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn.
• Passionate in providing insights.
• Thrive in a collaborative environment.