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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Minimum Requirements:
Essential:
- Grade 12 / Matric
- 2 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- 3 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 3 years' technical/practical experience in a professional beauty salon environment
Job Description:
- Provide customers with an excellent salon experience
- Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
- Report on, and provide feedback to, customers’ queries, complaints and compliments
- Keep abreast of new products and treatments/service techniques
- Manage stock levels according to Dis-Chem Salon’s needs
- Ensure all relevant equipment is operational and sanitary at all times
Competencies:
Essential:
- Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
- Strong command of English (written and oral)
- Be a team player, have good customer relations
- Be deadline and target driven
Advantageous:
- Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
- Any laser or additional salon equipment training
- Bilingual
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Minimum Requirements
Essential:
- Grade 12- Matric or Senior Certificate
- Diploma/Degree in Safety Management or SAMTRAC or similar qualification
- Minimum of 3-5 years’ experience in safety in a retail environment.
- Computer skills – Microsoft Office (Word, Excel, PowerPoint, Outlook, MS Project)
Advantageous:
- Experience in incident Investigation.
Job Specifications
- Provide input into the development of plans that deliver a SHEQ Resilience Status for the group.
- Assist in the design of detailed BCM (Business Continuity Management Plan) specific for the Dis-Chem sites to cover all kinds of emergency business disruptions.
- Support the implementation of the business strategy and plans for all dimensions of Safety, Health, Environment, Quality (SHEQ), Security and wellness.
- Execute the health and safety plans & campaigns; inspections of equipment and machinery; and investigations in the workplace according to legal guidelines and risk profiles.
- Ensure full compliance to legislation and policies such as safety related appointments, investigations,and audits.
- Implement risk policies, procedures, and protocols.
- Conduct store visits for compliance checks purposes and ensure full compliance to Safety, Health, Environment, Quality and Security regulations.
- Perform risk assessments and facilitate the implementation of preventive measures.
- Identify potential high risk exposure areas and suggest appropriate mitigation steps.
- Conduct safety inspections and adhere to established operating procedures.
- Set up processes and audits that will ensure business sites are safe from fire, floods, and break-in or any criminal activity.
- Conduct evacuation drills and exercises on how to manage emergency circumstances.
- Co-ordinate and implement the risk management strategy within the business.
- Support the Implementation of the Business Continuity Management Plan with various controls and documentation.
- Manage all contractors onsite and ensure contractor compliance.
- Train and coach site managers and employees to ensure knowledge of SHEQ roles and responsibilities.
- Support training development for the business and ensure availability of SHE representatives in different business areas.
- Ensure that annual refresher training is implemented to maintain accreditations/certifications.
- Assist to implement a culture of continuous improvement and innovation through developing a hands- on understanding of business and client SHEQ needs and requirements
- Build internal and external stakeholder relationships and facilitate compliance with statutory requirements by – Continuous monitoring across all departments; Arranging updates, briefings and training sessions as required.
- Collaborate with managers and supervisors to assist in developing safety procedures for their areas.
- Liaise with Security Management in respect of compliance with the Security Risk Policy, any physical security, risk, events, and other matters of escalation.
- Ensure effective engagement with Department of Labour and ensuring compliance with Department of Labour by providing documentation timeously.
- Report on Occupational, Health & Safety related activities.
- Track and report on status of actions following SHE audit findings and critical control deviations.
- Ensure that a SHE data management and reporting process are in place.
- Keeps abreast of all current and pending legislation pertaining to Occupational Health & Safety and related legislations, by-laws, and regulations, as well as the relevant Business Policies and responds to changes proactively and appropriately.
- Execute the business reporting requirements and ensure timeous investigation, routing, and reporting of incidents.
- Ensure timeous and accurate capturing of all reporting requirements including risk meetings, BCM meetings, evacuation drills, Lost Time Injury Rate, site visits, etc.
- Consolidate and report on governance, risk, and compliance onsite and provide management with information to evaluate and improve SHEQ performance
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
Competencies
Essential:
- Knowledge and understanding of SHEQ related legislation.
- Knowledge of relevant SHEQ Management Systems.
- Strong command of the English language
- Ability to solve problems
- Strong communication skills
- Strong analytical skills and time management
- Strong leadership Skills
- Builds constructive working relationships
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Minimum Requirements
Essential:
- Grade 12 / Matric
- A minimum of 3 years’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
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Minimum Requirements…
Essential:
- Grade 12 / Matric
- Proof of Vaccination Certificate
- Up to 1 year’s relevant retail working experience
- Computer literate – MS Office
- Sound numerical skills
- Telephone etiquette
- Operate a cash register
- Willing and able to work retail hours
Advantageous:
- More than one year’s relevant salon and/or salon related working experience
- CRM system working knowledge
Job Specification…
- Answer incoming calls and take down client details on all booking confirmations.
- Give clients, guests and callers relevant and timeous feedback regarding queries.
- Inform the relevant therapist or stylist of clients waiting in the reception area.
- Ensure clients that are waiting, are happy and comfortable by offering them a magazine and/or refreshments.
- Ensure customer records are kept up to date on the system.
- Provide management with daily and correct feedback, regarding calls and walk-in guests.
- Ensure promotions are adhered to, and drive promotional awareness.
- Ensure front shop shelves and products are neatly presented, visible, and have labels with the correct pricing.
- Manage restocking of merchandise and supplies, as needed to meet Salon objectives.
- Oversee accurate cash flow.
- Exchange merchandise for customers and accept return goods by customers when authorised to do so.
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem.
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks).
- Ensure all outgoing stock are scanned and paid for.
- Assist clients with a gown, shampoo, rinse and condition of their hair prior to their haircut.
- Assist stylist during the service being provided, including all services the salon has to offer.
- Ensure the salon is clean, hygienic and tidy throughout the day.
Competencies
Essential:
- Selling skills
- Strong command of the English language
- Attention to detail
- Be a team player, have good customer relations
- Trustworthy and honest
- Time management
Advantageous:
- Retail and beauty salon knowledge
- Cashier operations
- Bilingual
- CRM system working knowledge
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Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their TLC Voortrekker store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
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Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Fleurdal store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
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Dis-Chem Pharmacies Distribution Centre in Longmeadow has an opportunity available for a Plumber to join the team. The main purpose of this role will be to assemble, install, or repair pipes, fittings, fixtures of heating, water and drainage systems, in line with the set specifications or plumbing codes.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- 2 – 5 years’ previous experience in plumbing
- Plumbing Certified Certificate
- Relevant experience in a similar job
Job Specification…
- Interpret blueprints and building specifications to map layout for pipes, drainage systems, and other plumbing materials.
- Test plumbing systems for leaks and other problems.
- Analyse problem and identifies appropriate tools and materials for repair.
- Choose plumbing materials based on budget, location, and intended uses of building.
- Repair or replace broken drainage lines, clogged drains, faucets etc.
- Test pipe systems and fix leaks and observe pressure gauges to fix leaks.
- Perform scheduled maintenance.
- Coordinate, troubleshoot, repair, inspect, and maintain plumbing equipment.
- Ensure all defects are repaired in a timely manner and are left in a safe condition.
- Perform inspections of plumbing systems to identify and replace worn parts.
- Install pipes and fixtures, such as sinks and toilets, for water, gas, steam, air, or other liquids.
- Install supports for pipes, equipment, and fixtures prior to installation.
- Install heating and air-conditioning systems, including water heaters.
- Assemble fittings and valves for installation.
- Install and maintain water supply systems.
- Install other plumbing equipment, such as sinks, tubs, toilets, and water heaters.
- Follow health and safety standards and complis with pumbling codes.
- Write report documenting the problem and summary of actions taken.
- Provide labour and material estimates related to plumbing for small remodel projects.
- Recommend repair needs to potentially eliminate on-going and future repairs.
- Maintain daily logs of maintenance and installation.
- Participate in the company’s on-call arrangements for plumbers.
- Assist with office administration including the preparation of quotations, work assessments, and advice to departments.
- Work with outside contractors when necessary.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
Competencies
Essential:
- Knowledge of industry standards
- Communication skills
- Interpersonal skills
- Ability to work under pressure
- Recognises the need for procedures and follows relevant procedures.
- Deadline driven
- Be self-motivated
- understanding problems and solving
- Be able to coordinate tasks according to urgency
- Interacts with people effectively. Able and willing to share and receive information.
- English – Read, write and speak well
Advantageous:
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Dis-Chem Pharmacies has an opportunity available for a Marketing Manager to join their Dis-Chem Vision Works team. The Marketing Manager is responsible for developing the profile of the various companies and brands within the Vision Works and Hearing Works group/s. The incumbent is responsible for implementing an integrated marketing strategy across the organisation by translating the Company’s strategic vision into an effective supporting marketing strategy. This will include the implementation of marketing campaigns to build brand awareness, improve product approval ratings and to support the franchisees to attain the revenue goals and franchise development targets. At the same time the incumbent is required to work with Vision Works franchisees to develop and implement market strategies across all marketing platforms. Namely Google and Social Media.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- An applicable tertiary qualification in Marketing or allied field
- 4+ years of proven experience as a Marketing Manager.
- Proven experience in being responsible for the overall marketing strategy of a company
Advantage:
- Experience of dealing with the media (newspapers, magazines, TV, radio, social media etc.).
- Experience of managing and delivering marketing campaigns to the company’s franchisees.
- Extensive experience of people management.
Job Specification…
- Work with the CEO of Vision Works and third-party marketing / advertising / digital companies, to create and deliver promotions, with related content in line with the Marketing Strategy of Vision/Hearing Works to ensure that the Company communicates in a consistent, accurate, professional and efficient manner with all key audiences.
- Work with the relevant agencies to keep the Marketing & Communications Strategy under review and to update Marketing Strategy Plan on a semi-annual basis.
- Meet if not exceed the marketing needs of the Company.
- Publish content on social media channels on a regular basis (Facebook, Instagram, Twitter, YouTube, etc.) in line with guidelines contained in the Marketing Strategy.
- Execute and manage social media campaigns to build followers, enhance visibility, and drive engagement with the Company’s customer base.
- Conduct ongoing analysis to assess the effectiveness of the performance of promotions, digital content and campaigns.
- Build relationships with third-party entities/publishers/web sites to provide regular content contributions in relevant public platforms and forums.
- Work with internal resources and external agencies to provide content to third-party publishers on a regular basis. Create and distribute digital content to appropriate audiences.
- Perform “social listening” to identify market influencers and marketing outreach opportunities.
- Optimize content for search engines and provide ongoing analysis and performance reporting. Make recommendations to management regarding improvements in this regard.
- Ensure all digital marketing campaigns and content are in compliance with the MarketingStrategy, the organisation’s overall Strategic Plan and the Healthcare Professions Council of So. Africa (HPCSA).
- Create and manage scoping documentation, program schedule, project checklists, annual marketing plan and budgets
- Advise and strategise with various suppliers, third party agencies on marketing and advertising requirements for all business entities within the Company.
- Identify suitable print/digital advertising opportunities and negotiate space accordingly. Undertake same for all digital media platforms including but not limited to Google, Facebook, Instagram etc.
- Create strategic promotions and advertisements in various media in liaison with external/internal (where applicable) graphic design consultants, where necessary.
- Create strategic promotions and advertisements in various media in liaison with external/internal (where applicable) graphic design consultants, where necessary.
- Act as ‘brand guardian’ and maintain brand assets – in conjunction with the suppliers, manufacturers and franchisees to maintain guidelines for use of the Company’s CI material, trade-marks and co-ordinate all print production/online templates for stationery, retail accessories, publicity material, using the logos/brands to ensure correct use of the Company’s identity relative to the Company’s website and ”brand share” marketing repository.
- Manage, develop and market new promotions and or brands which the Company brings to the market from time to time, working in collaboration with the Brand Partners, as and when required.
- Conceive and order branded marketing goods, maintaining an appropriate corporate identity across the Company.
- Conduct appropriate market research including competitor analysis, demographic and economic reviews, and examination of local and international trends etc.
- Ensure the systematic collection, review and analysis of market information to identify competitor tactics, market trends, new opportunities and challenges.
- In conjunction with an external digital design agency, create a development plan for the company’s website to meet the marketing needs of the organisation.
- Work closely with staff, management, franchisees etc. to establish and maintain an accurate and up-to-date CRM database on an appropriate software platform.
- Ensure the CRM database software platform is integrated website, email and other social media platforms so as to collect and extract effective marketing data.
- Play an active role in improving internal data processes, suggesting changes to streamline the processes and implementing these where appropriate.
- Work with the data from the CRM system to generate user-friendly information for effective direct marketing initiatives.
- Apply research skills to generate new data, e.g., collecting detailed customer information.
- Ensure ongoing and full compliance with the relevant national legislation to mitigate any risk to the Company. This includes but not limited to the South African Healthcare Professions Council of South Africa, South African Optometric Association, South African Audiology Association to name a few.
- Work with relevant colleagues to ensure that the department’s work meets all organisational and legal frameworks, including but not exhaustively health and safety as well as any relevant legislation
Competencies
Essential:
- A good understanding of the broader marketing industry and specifically the industry/ies, sectors within which the Company operates
- A keen interest in and knowledge of the arts, marketing and the media.
- A solid working knowledge of the technical side of the vari0ous products, which the Company brings to market.
- A solid working knowledge of the relevant legislation that governs the products and services which the Company offers to the general public.
- The ability to analyse data
- Strong communication skills
- A high level of Information Technology skills, specifically being highly PC and/or Mac literate, graphic design, Power Point etc.
- Highly developed skills in Web development as well as print, editing and copywriting skills
- Excellent numeracy skills, including forecasting, reporting and budgeting skills.
- The willingness to lead a work team and to participate in its development.
- Microsoft Office (Word, Excel, PowerPoint, and Outlook) required.
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Dis-Chem Pharmacies Distribution Centre in Longmeadow has an opportunity available for a Maintenance Technician ( Electrician ) to join the team. The main purpose of this role you will be responsible for the maintenance, installation and upkeep of equipment in warehouse environment, including but not limited to electrical, lighting and fire detection equipment Plans new or modified installations to minimise waste of materials, provide access for future maintenance and avoid hazardous and unreliable wiring, consistent with specifications and local electrical codes.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Minimum 2 - 3 years’ experience as maintenance technician
- Electrical Trade (Real Seal) from accredited Institution
Job Specification…
- Ensure maintenance and repairs at the premises daily (both equipment and facilities).
- Respond in a fast and efficient manner to equipment breakdown or facilities repair/maintenance.
- Responsible for first-line trouble shooting in terms of repairs and facilities, including, but not limited to: electrical, distribution boards, lights, plugs and extractor fans.
- Analyse relevant maintenance/repair requirement and identify appropriate tools, materials and/or technical support required to repair.
- Arrange external technical support from approved providers as required.
- Perform other maintenance duties as requested.
- Identify repair/maintenance requirement and conduct minor repairs on electrical and mechanical equipment and machinery in a warehouse environment.
- Develop maintenance schedule for conveyor systems, lifts and hoists, roller doors, firefighting equipment, alarms and CCTV systems.
- Perform welding repairs to steel gates and fencing.
- Install and maintain notice boards and shelving.
- Ensure all defects are repaired timeously and are left in a safe condition.
- Tests continuity of circuit to ensure electrical compatibility and safety of components with testing instruments.
- Report on problems and summary action taken.
- Provide material estimates related to small remodel projects.
- Provide estimate of materials required for electrical and maintenance projects.
- Maintain daily logs of maintenance and installation.
- Keep preventative maintenance schedule and ensure equipment is maintained according to correct service intervals.
- Housekeeping must be in accordance with Dis-Chem standards. Make sure that your workstation is always clean and tidy.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem uniform and personal appearance policy..
Competencies
Essential:
- Applicable knowledge of tools, common appliances, and devices.
- Approach problems in a rational and intellectual manner
- Communication skills
- Interpersonal skills
- Demonstrates an underlying drive to ensure that quality is not compromised.
- Ability to work under pressure
- Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines
- English – Read, write and speak well
Advantageous:
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Dis-Chem Pharmacies Distribution Centre in Longmeadow has an opportunity available for a Handyman to join the team. The main purpose of this role will be Assist with general plumbing, electrical, welding, carpentry, repairs and maintenance of building and surroundings. Assist Plumber / Electrician as and when required.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Minimum 1 – 2 years’ experience in building maintenance
- Experience in warehouse environment
Job Specification…
- Assist with general maintenance and repairs on the premises (both equipment and facilities).
- Respond in a fast and efficient manner to equipment breakdown or facilities repair / maintenance.
- Assist with first-line trouble shooting in terms of repairs and facilities, including, but not limited to plumbing, electrical, welding, carpentry, and general repairs.
- Assist with analysing maintenance / repair requirement and identify appropriate tools, materials and / or technical support required to repair.
- Adhere to Health and Safety regulations by assisting up ventilation and other systems and conduct repairs when necessary.
- Ensure all defects are repaired timeously and remain in a safe condition in accordance of Health and Safety regulations.
- Perform welding repairs to steel gates and fencing.
- Install and maintain notice boards and shelving.
- Perform other maintenance duties as requested.
- Assist with troubleshoot, repair, inspect, and maintain plumbing equipment including, but not limited to faucets, lavatories, toilets, flush valves, sinks, water heaters, drinking fountains, domestic water heaters and boilers, garbage disposals, backflow devices, valves, and water meters.
- Assist with interpretation of blueprints and build specifications to map layout of pipes, drainage systems, and other plumbing materials.
- Assist with installation and maintain other plumbing equipment, such as sinks, toilets, and water heaters.
- Housekeeping must be in accordance with Dis-Chem standards.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations and comply with plumbing codes.
- Adhere to Dis-Chem uniform and personal appearance policy.
Competencies
Essential:
- Knowledge of Occupational Health and Safety regulations. Understanding of general maintenance such as electrical, plumbing, and other systems.
- Approach problems in a rational and intellectual manner Able to ulti-task their activities.
- Strong interpersonal and communication skills, with an ability to work collaboratively in a team-oriented environment.
- Manage time effectively
- Numerical Skills
- English – Read, write and speak well
Advantageous:
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The Local Choice Head Office has an opportunity available for a Field Service Advisor to join their team in Delmas. The main purpose of this role will be to act as a TLC franchise representative by implementing and maintaining all aspects of the TLC franchise system within responsible stores.
Minimum Requirements…
Essential:
- Grade 12 / Matric with Accounting and Mathematics
- 2 – 5 years’ experience in a store retail management discipline
Advantage:
- Sales/Marketing/Operations Management diploma/ Degree
- Experience within a pharmacy environment
Job Specification…
- Ensure that operational standards and operating systems are adhered to as per the Franchise Agreement and Operations Manual.
- Conduct regular store visits in line with the FSA checklist and offer feedback and corrective support to Franchisee.
- Monitor store-ordering processes and ensure stock levels flow through effective planning.
- Ensure that the merchandising is accurate and that corrective action is taken, if required.
- Liaise with pharmacy regarding planned and suggested orders and external suppliers.
- Ensure that all required TLC corporate identity (CI) for stores is updated and visible e.g. signage, uniform etc.
- Administer ongoing training in store to ensure that franchisee and staff attend all required training e.g. Choice card functions, ordering broadsheet products, marketing etc.
- Monitor and support franchisee with the TLC choice card implementation and performance.
- Coach and guide TLC franchisees in terms of operational requirements such as human resources, training, finances etc.
- Assist franchisee where needed with performance management and disciplinary procedures in store.
- Review store BI reports and discuss with management to establish operational support required.
- Drive store compliance and ensure operational standards and procedures are adhered to by franchisee.
- Maintain continuous communication with store and ensure all queries and concerns are addressed.
- Recommend improvements and implement new processes and programs where necessary
- Effectively manage field services issues, stock management and merchandising requirements for all franchisees.
- Participate in TLC store opening (conversions or new stores) projects and ensure operational logistics with the franchisee are in place.
- Analyse new store operational requirements and devise operational support plan.
- Implement all new business integration project plans from start to finish.
- Coordinate activities related to the receiving and pricing of stock in preparation for the opening of the store.
- Ensure relevant staff is trained on systems and operations as per agreement.
- Ensure that any rising issues or concerns are managed or escalated to the project team and resolved efficiently.
- Implement all TLC franchisee marketing and advertising campaigns at store level, in conjunction with the Marketing Department.
- Communicate and ensure that franchisees are aware of the campaign.
- Ensure that all in store collateral is correctly displayed and implemented.
- Ensure store staff is trained and able to sell/market the assigned campaign.
- Oversee the stores financial performance to ensure a profitable franchise model.
- Evaluate and analyse store financial benchmarks and turnover figures monthly and provide recommendations for improvements.
- Communicate negative growth immediately and manage recovery plans, in conjunction with the Franchisee and TLC management team.
- Disseminate, collate and report all relevant information between stores and HO in a manner that encourages goal congruency.
- Assist the franchisee with any reasonable duties in the trading routine and optimising the operations of the store.
- Drive in store continuous improvement targets that relate to the portfolio’s direct responsibility.
- Planning work schedules, including weekly and monthly timetables to ensure alignment with store support.
- Provide excellent service and maintain goodwill with all assigned TLC franchise stores’ customers.
- Strengthen relationships with franchise partners and monitor their business and store performance.
- Ensure that franchisee and staff are kept informed of all related information.
- Provide continuous feedback and support as per store requirements and queries.
- Leverage internal business partners to support the operations of the assigned stores.
- Analyse and monitor monthly store performance reports and identify proposed solutions.
- Compile weekly and pre-planning reports as well as submit them to management.
Competencies
Essential:
- Computer Skills – Excel, PowerPoint, Outlook
- Essential: English & Afrikaans – read, write and speak well
- Strong verbal and written communication skills, including the ability to draft professional correspondence.
- Excellent telephone manner and language communication skills
- Professional and friendly demeanor with exceptional interpersonal skills
- Ability to work independently and proactively
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Dis-Chem Pharmacies Distribution Centre has an opportunity available Dis-Chem Pharmacies require the services of a Facilities Manager based at Longmeadow. You will be required to Ensure maximum, efficient operation of facilities and equipment, as well as the care of all buildings, grounds and support equipment, through the direction of technical support staff made up of supervisors, technicians, custodians and the purchase of necessary outside technical and non-technical support services. Recommends equipment modification for upgrades. Develops and maintains preventative maintenance programs. Sets priorities for projects and work orders. Enforces safety and housekeeping practices.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Diploma or Degree in Facilities management or Business administration
- Electrical Certification (Red Seal)
- Minimum of 5 years’ experience in facilities management
- Experience in warehouse environment
Job Specification…
- Develop and implement preventive maintenance programs to ensure the proper functioning of all equipment, systems, and structures.
- Coordinate and oversee repairs, renovations, and maintenance projects in a timely and cost-effective manner.
- Manage the housekeeping and cleaning of the external property yard including the area in and around Fire system, HT / LT Room, UPS Room, Sprinkler control room, FIRE protection valve chambers, Parking area, Access gates and tracks & the entire area outside the warehouse building.
- Ensure that lights are not left on during the day when they are only meant to be on in a particular area after dark.
- Repair lights that are not working.
- Conduct regular checks on the general condition of the building, roofing, surroundings and take remedial action when required.
- Obtain repair quotes from approved suppliers if external contractors are required.
- Ensure the air conditioning equipment is serviced according to the manufacturer’s, recommend intervals and that such services are recorded and documented. Utilize approved service agents to carry out the services.
- Ensure the air conditioning system is functioning properly and preventative maintenance are taken place.
- Responsible got daily check the Gensets, Diesel levels. Diesel must be kept at full level. Pipes, Fan belts, Synchronization, Coolant levels, Battery, Alarms / faults on controllers must be visually Inspected and recorded on the daily checklist.
- Responsible for ensuring Generator major services is carried out as per supplier / manufacturers recommendation. Weekly test must be carried out and recorded.
- Ensure contractor for Pest Control are carried out in accordance with the schedule services.
- Ensure inspections take place with Hoists and Lifts on a weekly basis.
- In accordance with the service schedule ensure services are carried out on the equipment.
- Inspect roller shutters to identify any defects that must be dealt with immediately or by the approved service providers.
- Ensure each service is signed off by the Facilities Manager on the service agent’s job card and records are kept.
- Ensure services are carried out in accordance with agreed service agreement with the approved service provider.
- Stay informed about relevant regulations, codes, and standards affecting gym operations and facilities management.
- Implement policies and procedures to ensure full compliance with legal and regulatory requirements.
- Ensure that on-site activities are performed within the Occupational Health and Safety Act.
- Ensure that all electrical installations comply with the Electrical Regulations Act.
- Manage external vendors and contractors to ensure quality work and adherence to budget.
- Report to the Operations Director on a weekly basis on maintenance matters.
- Readily available (stand-by) for emergencies after hours and during the day for assistance on any arising matters.
- Partner with the Security Manager to ensure the physical security equipment is in good condition and maintained such as visual inspection of all gates and tracks, fencing, booms, repairs to gates damaged by vehicles, camera supports, turnstiles and electric fences.
- Ensure all quotations are approved by the Operations Director.
- Perform weekly checks and tests on gongs, sprinkle pump and maintaining checklist register to be signed by Facilities Manager.
- Assess and manage the team to continually improve processes and outcomes.
- Promote a robust culture of accountability, innovation, and performance management across the customer care department, whilst modelling the company’s values.
- Train and guide team members on tasks to ensure successful implementation best practices and strategies.
- Assist in setting objectives for the team and tracking progress.
- Adhere to Dischem Policies and Standard Operating Procedures
- Adhere to Health and Safety rules and Regulations.
- Adhere to the national building regulations and Building Standards Act..
Competencies
Essential:
- Knowledge and understanding of Occupational Health and Safety Act, National Building Regulations and Building Standards Act & Electrical Regulations Act.
- Approach problems in a rational. Intellectual manner. Base decisions on a logical analysis of available evidence.
- Strong interpersonal and communication skills, with an ability to work collaboratively in a team-oriented environment.
- Manage time effectively
- Leadership skills
- Team Management
- Numerical Skills
- English – Read, write and speak well
- Computer skills – Microsoft Office (Word, Excel, PowerPoint, Outlook and MS Project)
Advantageous:
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Dis-Chem Pharmacies require a Motorbike Driver for their Mooirivier Junction - Mooirivier . You will be responsible for delivering goods to customers in a timely, productive and professional manner
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Valid driver’s license (code A1)
- Willing and able to work retail hours and/or shifts
Advantageous:
- Previous experience in a similar role
Job Description:
- Safely transport products to customer locations in a timely, safe and courteous manner
- Be open to learning the various dispatch functions
- Ensure the correct products are delivered to the correct customer within the specified time
- Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
- Use the shortest and most efficient route to the customer, and back to the store
- Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
- Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
- Be fully accountable for all damages and losses through the delivery process
- Provide special care when delivering fragile and hazardous products
- Comply with minimum standards of efficiency and accuracy, in order to meet company standards
- Follow delivery/pickup instructions from manager
- Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
- Ensure all delivery paperwork is signed upon delivery
- Ensure to have the correct names and addresses of customers
- Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
- Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
- Comply with the company vehicle policy at all times
- Complete and maintain an accurate vehicle logbook
- Process payments on all transactions via EFT and cash
- Ensure that the vehicle is never unattended during the delivery process
- Ensure the vehicle is clean and washed
- Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
- Report on all accidents and incidents involving drivers or company equipment
- Adhere to the road traffic rules and regulations as per the National Road Traffic Act
- Be responsible for any traffic fines allocated to the vehicle you drive
- Create effective and efficient relationships with internal and external customers to improve operating efficiencies
- Establish long-term customer relationship through prompt and courteous service
- Ensure professional behaviour when dealing with customers
- Report customer complaints, compliments, requests to management, and provide feedback
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Report bad/suspicious behaviour relating to both staff and customers
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Dis-Chem Pharmacies require an experienced Cashier for their store in Jeffrey's Bay.The main purpose of this position is to support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
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Dis-Chem Pharmacies has an opportunity available for a Benefits Programme Manager to join their team based in Midrand. Manage Benefit Programme activities such as partnerships relationships, commercial agreements and/or technical system requirements. Contribute insights into business objectives while enhancing customer service levels throughout the group.
Minimum Requirements
Essential:
- Grade 12 – Matric or Senior Certificate
- Relevant Business and/or Customer Relations Management degree
- 3 - 5 years’ experience in a customer benefits management experience
Advantageous:
- SAP CRM
- Retail management
- Customer and Social Media Community Management experience.
Job Description
- Drive the implementation of the Benefit programme policies and procedures and seek senior management approval when needed.
- Manage the benefit programme operations, Benefit Partner strategy that is focused on growth, profitability, customer experience and innovation.
- Manage the on-going development of the Dis-Chem Benefit Programme, ensuring it delivers on the company’s strategic objectives.
- Design and implement an annual rewards marketing plans while ensuring alignment with the overall Dis-Chem group marketing plan.
- Oversee the Benefit Programme administration not limited too but inclusive of merges, archiving, profile updates, data integrity.
- Manage all internal and external customer competitions, from the terms and conditions to the drawing of the data and handover to the auditors for processing.
- Drive ongoing improvement of admin and technical processes within the Benefit Programme department to deliver efficiencies, ensuring consistent Customer Service excellence across the entire operation and customer experience within the business.
- Resolve any escalated issues relating to SAP CRM, Benefit Programme, C4C system issues when required.
- Manage updates and content management for the Benefit programme on the Dis-Chem web site to improve the customer experience.
- Drive the delivery of an exceptional Benefit programme that offers consumers exceptional value and experience.
- Oversee, review and act as first line sign off for the content, design and execution of monthly Benefit programme statements to customers.
- Identify and deliver best practices initiatives for various database marketing processes.
- Ensure the Group complies with regulatory requirements impacting customer care function e.g. POPI.
- Actively acquire new Benefit Programme offerings, partnerships and ensure customer data and commercial agreement aligns with existing partnerships.
- Collaborate with stakeholders to deliver new and creative solutions from benefits-partners.
- Build and maintain favorable relationships with service providers for new business development opportunities.
- Maintain and grow an active pipeline of corporate prospects for partnerships.
- Identify and explore new customer groups as appropriate within the Benefit Programme in order to enhance the offering to the market.
- Manage partnership opportunities – Benefit Programme exclusive deals.
- Manage relationships with a variety of internal partners to ensure corporate goals are met.
- Develop annual promotional calendar with the third party partners to drive awareness, engagement and sales.
- Participate in negotiations with relevant service providers and corporate partners.
- Actively maintain Benefit Partner relationships and encourage a marketing alignment with the Dis-Chem Marketing team and the partner.
- Collaborate with various stakeholders to develop customer incentive and retention programs to drive customer loyalty.
- Collaborate with procurement and marketing team to maximize revenues and customer loyalty.
- Oversee and maintain CRM, C4C and any other general Benefit Programme operational statistics.
- Establish and deliver performance metrics and goals that tie to established business objectives.
- Manage operational support, maintenance, and development activities for SAP CRM and C4C.
- Assess user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools.
- Manage the release process for applications which includes end user testing and sign off of any new systems or integration done within CRM or C4C.
- Plan and forecast monthly reports regarding the Benefit Programme and business performance according to company requirements.
- Research market in order to discover new trends and technologies to facilitate improved the customer experience in store.
- Analyse various data sets in order to deliver data driven strategies and insights to inform senior management and manage KPIs
- Continuously monitor and report on Benefit Programme performance, per store and at Group Level.
- Assess and manage the Benefits Programme team to continually improve processes and outcomes.
- Promote a robust culture of accountability, innovation and performance management across the relevant Customer Care Business Unit, whilst modelling the company’s values.
- Assist in setting objectives for the team and tracking progress.
- Manage the team leave, overtime and any other ad-hoc duties.
- Assist in facilitating the creation of accountable, full service teams who understand and strive to meet the needs of all stakeholders.
Competencies:
Essential:
- Interpersonal skills
- Attention to detail
- Communications skills
- Management and leadership skills
- Business acumen
- Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
- SAP.C4C
- English and 2nd language – read/write and speak.
Special Conditions:
- South African
- MIE, clear criminal and credit
- Driver’s license and own reliable transport
- Travel when required
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Dis-Chem Pharmacies requires an established Beauty Therapist for their Cradle stone Salon, situated in Kruger drop. You will be required to create awareness that Dis-Chem offers a variety of skincare & body treatments in the Dis-Chem Beauty Salons. You will be responsible for contributing to proper client liaison & care when performing treatments.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- 2 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- 3 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 3 years' technical/practical experience in a professional beauty salon environment
Job Description:
- Provide customers with an excellent salon experience
- Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
- Report on, and provide feedback to, customers’ queries, complaints and compliments
- Keep abreast of new products and treatments/service techniques
- Manage stock levels according to Dis-Chem Salon’s needs
- Ensure all relevant equipment is operational and sanitary at all times
Competencies:
Essential:
- Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
- Strong command of English (written and oral)
- Be a team player, have good customer relations
- Be deadline and target driven
Advantageous:
- Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
- Any laser or additional salon equipment training
- Bilingual
Method of Application
Use the link(s) below to apply on company website.
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