Job Vacancies at Core Group

• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
• You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience? 

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• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.  
• You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with:

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

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Job Description:

• The primary objective of a pricing analyst is to determine the optimal price for a product that will maximize profits for the company.
• This involves computing, updating and maintaining the pricing within the relevant systems.
• The position reports directly to the Finance Business Partner
• Overall, the primary objective of a pricing analyst is to help the company achieve its financial goals by setting prices that optimize revenue and profitability.

To qualify, you'll need:

• Grade 12
• Bachelor's degree in finance, accounting or data science
• At least 2-3 years of experience in retail, pricing, or finance role

go to method of application »

• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
• You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience? 

go to method of application »

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 1+ years admin experience in a retail environment or a degree 
• 2+ years admin experience in a different industry

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Organisation and Planning , Building, enabling and aligning great teams to deliver organizational commitments and plans 
• Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools

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• Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
• Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes.
• Overall responsibility and accountability for the iStore customer experience and target achievement.
• Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

go to method of application »

• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
• You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience? 

go to method of application »

• Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
• Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes.
• Overall responsibility and accountability for the iStore customer experience and target achievement.
• Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

go to method of application »

Job Description:

• As the TechMarkit -  Store Manager you would be responsible and accountable for the Store and all its workings.
• You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience.
• You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets. 
• Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

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Key Responsibilities: 

Sales Coaching:

• Create customised coaching plans for underperforming team members and stores based on their sales, conversion rates, mystery shopping results and specific goals.
• Monitor progress by regularly assessing team members' performance and providing feedback.
• Provide ongoing coaching to team members to help them develop the skills and behaviours they need to succeed in iStore.
• Work with managers to identify areas where the sales team needs additional support and provide guidance on how to address those challenges.
• Foster a positive learning environment by providing constructive feedback, encouraging collaboration, and promoting a culture of continuous improvement.
• Build relationships with team members that are based on trust, respect, and open communication.
• Stay up-to-date on industry trends and best practices to ensure the sales team is operating at the highest level possible.

Induction Training:

• Develop a comprehensive training program for sales team members that focuses on improving sales techniques, relationship building, and product knowledge.
• Deliver Sales training courses for new iStore starters to establish the Apple Customer Experience baseline
• Implement sales script training and a sales simulation for new starters to prove their competence and sign off for store readiness
• Ensure all new starter progress is monitored throughout induction and a comprehensive report is communicated post induction to all stakeholders and red flags or potential problem areas are clearly communicated together with corrective measures.
• Develop a comprehensive training program for sales team members that focuses on improving sales techniques, relationship building, and product knowledge.
• Deliver Sales training courses for new iStore starters to establish the Apple Customer Experience baseline
• Implement sales script training and a sales simulation for new starters to prove their competence and sign off for store readiness
• Ensure all new starter progress is monitored throughout induction and a comprehensive report is communicated post induction to all stakeholders and red flags or potential problem areas are clearly communicated together with corrective measures.

Sales Training:

• Conduct regular training sessions to help team members stay up-to-date on the latest sales techniques and product developments.
• Conduct regular evaluations of the training program to identify areas for improvement and implement necessary changes.
• Facilitate sales training courses to staff as part of learning paths and based on business needs.
• Facilitate ACE refreshers monthly for any existing or new staff based on coaching performance, mystery shopping results or manager feedback.
• Ensure continuous development and improvement of ACE Coaching
• Assist with Training initiatives and maintaining content on all learning systems

Required Experience/Qualifications:

• Matric
• Relevant tertiary qualification/certifications (e.g. sales coaching) 
• 5 years + relevant work experience
• Proven experience as a sales coach or similar role 
• Experience developing and implementing sales training programs
• Deep understanding of sales processes and strategies 

Key Competencies: 

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to motivate and inspire others to achieve their goals

go to method of application »

• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.  
• You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with:

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

go to method of application »

Job Description:

• As the TechMarkit -  Store Manager you would be responsible and accountable for the Store and all its workings.
• You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience.
• You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets. 
• Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge