Job Opportunities at Pick n Pay Stores Limited

• Correctly receives all deliveries to stores, and despatch of returns to vendors. Minimises shrinkage risk on receiving doors. Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures - including those linked to receiving such as Visitors/merchandisers entry control etc.
• Matric/Grade 12
• 1 - 2 Receiving Supervisor experience
• Read and interpret reports
• Adhere to standards, procedures and policies
• Willing and able to work long/flexible hours
• Able to work in a physically demanding environment
• Able to withstand all weather types

Competencies

• Proven high level of confidentiality
• High Level of Confidentiality
• Problem solving
• Reliable and trustworthy
• Attention to detail
• Able to prioritise
• Works according to rules and regulations
• Teamwork
• Assertiveness
• Receive and return goods systematically and accurately according to laid down company policies and procedures
• Conduct quality checks
• Ensure that the cold chain is maintained
• Ensure that hygiene, housekeeping and safe working standards are maintained
• Ensure that security procedures are adhered to
• Assist with relieve security procedures at the back door
• Prevent wastage/shrinkage/damages
• Complete all relevant administration/documentation
• Operate equipment according to laid down standards
• Communicate effectively with employees, management, customers and suppliers

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• Provide exceptional Customer Service and uphold the company values with the community
• Matric
• 12-18 months face-to-face customer service experience
• Driver's License

Competencies

• Self-driven 
• Basic computer literate (MS Office) ·       
• High energy levels·       
• High attention to detail·       
• Ability to think on your feet when resolving problems·       
• Customer service centric·       
• Sense of urgency·       
• Professional·       
• Analytical skills·       
• Good communication skills·       
• Good intrapersonal skills·       
• Customer service ethos·       
• Gain understanding on the process of handling customer complaints via different mediums·       
• Understand the SOP governing the public liability process·       
• Basic knowledge on food safety procedures·       
• In-depth knowledge on the roles of the CSM and the community
• Customer Service  
• Informal and formal feedback 
• Customer Complain Chart 
• Store Standards 
• SOPs 
• Communication 
• Informal and formal feedback 
• Training 
• Customer Complaints Chart 
• Store Audits 
• Social Responsibility
• Informal and formal feedback 
• Local Newspaper 
• Administration 
• Informal and formal feedback 
• Ad-hoc Projects 
• Project Plans 

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• A National Integration Manager in supply chain plays a crucial role in ensuring that various components of the supply chain are seamlessly integrated and function cohesively across different regions or divisions of a company

Minimum Requirements

• 3 year Diploma / equivalent Degree in Industrial Engineering
• 2-3 years experience in DC / Warehouse environment
• Exposure to warehousing/logistic environment
• Experience with Functionally Outsourced Partners
• Work independently and deadline driven
• Young, Energetic and be self driven

Competencies

• Analytical thinking
• Problem solving
• Strong sense of accountability
• Be able to take initiative and work independently
• Ability to work under pressure
• Ability to liaise with management, customers and suppliers
• Commercial and Financial acumen

Key Responsibilities

• Coordinating Supply Chain Activities:
• Cross-Functional Coordination: They work closely with different departments to ensure that the supply chain processes are well-aligned and integrated.
• Standardization of Processes: They help standardize supply chain processes across all DC’s to ensure uniformity and efficiency.
• Optimizing Supply Chain Performance:
• Efficiency Improvement: By identifying bottlenecks and inefficiencies, they develop strategies to improve overall supply chain performance.
• Cost Reduction: They focus on reducing costs through better integration of processes and optimizing the use of resources.
• CI- Continuous Improvement on current models and methods
• Implementing Technology Solutions:
• Data Management: Ensuring that data flows smoothly across the supply chain, enabling better decision-making through accurate and timely information.
• Change Management:
• Process Improvements: They manage and lead change initiatives to enhance supply chain processes, ensuring all parts of the organization are aligned with new methods.
• Training and Development: They provide training to ensure that employees are well-equipped to adapt to new systems and processes.
• Risk Management:
• Contingency Planning: They identify potential risks in the supply chain and develop contingency plans to mitigate these risks.
• Stakeholder Communication:
• Reporting: They regularly communicate with senior management about the status of supply chain integration, highlighting successes, challenges, and areas for improvement.
• Strategic Planning:
• Long-Term Goals: They contribute to the strategic planning of the supply chain, ensuring that integration efforts support the company’s long-term goals.
• Scalability: They ensure that supply chain processes are scalable to support the company’s growth and expansion.

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• To assist the Butchery Manager in preparing products, meat cutting and manufacturing in accordance with the specifications, as well as assisting in all admin functions and staff supervision
• Minimum of 3 years butchery experience  
• Ability to cut, pack, manufacture and merchandise all butchery products 
• Ability to operate all the butchery equipment 
• Ability to offer friendly customer service 
• Passion and have product knowledge for butchery products 
• Good intrapersonal skills 
• High energy levels 
• Excellent personal hygiene 
• Excellent work environment hygiene standards 
• Ability to grasp new information with speed and ease 
• Learning ability to absorb new information readily 
• Pick ‘n Pay values and culture 
• Customer service ethos 
• Food safety 
• Safe work procedures 
• House rules 
• Butchery equipment 
• Specification manual 
• SOP’s 
• Health and Safety Act 

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• To compile and execute the category plans in line with the strategy, objectives and category group guidelines on format/margin and assortment strategies.  To optimize the performance of the assigned categories by having clear category plans in place that are aligned to the strategy, category group guidelines and being customer focused.
• Preferably a Finance degree or related
• 3-4 years retail experience
• Experience in Category Management
• Proven and consistent success on financial KPI’s
• SAP knowledge and Analysis is essential

Competencies

• Sound knowledge of buying fundamentals   
• Networking and Relationship Building
• Excellent Communications skills (Verbal and Written)
• Advanced computer literacy (Excel & Powerpoint)                                                
• Ability to handle extensive administrative activities related to the category
• Commercial and Financial Acumen including strong analytical skills and ability to interpret data
• Ability to work within a matrix structure, gaining buy in and support across a number of functions
• Judgement and Decision Making
• Good Presentation skills
• Good Negotiation and Influencing skills
• Ability to work under pressure and at pace
• Negotiation
• Understands negotiating position, key drivers, and desired outcomes; develops and presents factual, rational, and compelling arguments to build support and gain commitment from other parties; understands when to engage in counter-negotiations to reach win-win outcomes
• Manages disagreements and conflicts by using diplomacy and controlling emotions; anticipates negotiating roadblocks and objections
• Category Strategy
• Uses Category internal and external data to develop and recommend business strategies that target category-specific growth
• Evaluates merchandising plans and their business impact; makes recommendations for modifying plans based on findings 
• Identifies and recommends process improvements that target performance, quality, work efficiency / cost reduction
• Category Performance
• Uses internal and external data to understand category performance (sales, margin, availability, waste, stock, RTC, strike rates, own brand etc).
• Maintains a solid working knowledge of assigned category, industry, and market; uses knowledge of industry practices, business trends, distribution methods, and the competitive environment to develop buying plans
• Implements and executes tactical buying plans, ensuring alignment with category-specific growth strategies, as well as Pick n Pay’s overall business strategy
• Supplier Relations
• Communicates regularly with suppliers to mutually share financial and other performance criteria; uses metrics to identify performance gaps and hold suppliers accountable for achieving financial and other mutually agreed upon goals; develops and implements contingency plans to close performance gaps
• Develops and maintains relationships with suppliers; demonstrates confidence and expertise when interacting with suppliers
• Private Brand Strategy and Development
• Implements and executes Private Brand category strategy, ensuring alignment with category-specific growth strategies, as well as PnP’s overall business strategy
• Merchandise Knowledge
• Applies knowledge of Pick n Pay’s merchandise and current promotions, price changes, and sales to enhance daily work
• Develops merchandising solutions to achieve business goals and influence financial performance
• Identifies and applies knowledge of key industry trends and market forces to positively impact merchandising

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• To oversee the day-to-day operations of the perishable department, ensuring the high-quality and freshness of products, efficient operations, excellent customer service and compliance with safety and health regulations.
• Matric
• 2 years in a supervisory/management position within the fresh departments.
• Previous experience in the Perishable department is preferable 

Competencies:

• Leadership: Ability to lead and motivate a team, providing clear direction and ensuring that staff are well-trained and productive.
• Time Management: Ability to manage time efficiently, prioritising tasks to meet customer demands.
• Customer Service: Strong interpersonal skills with a focus on providing excellent service and resolving customer issues effectively.
• Financial Acumen: Basic understanding of budgeting, cost control, and financial reporting principles. Understanding of pricing strategies and profitability management.
• Problem-Solving: Ability to handle production issues, staff concerns, and customer complaints quickly and effectively.
• Attention to Detail: Ensuring product quality, cleanliness, and adherence to standards across all areas of the perishables department.
• Health and Safety Knowledge: Strong understanding of food safety regulations, health standards, and equipment maintenance.

Key Responsibilities:

• Operational Management:
• Oversee the perishable department’s daily operations, including minimizing waste, ordering, inventory management.
• Implement merchandising standards to ensure quality and presentation of products to maximise the visibility and turnover of perishable goods.
• Monitor and ensure temperature controls in fridges are set and maintained at required levels
• Implement all promotional activities to ensure adherence to the promotional calendar.
• Quality Control:
• Conduct regular inspections of perishable products to ensure compliance with quality and safety standards. 
• Address any discrepancies in product quality promptly and adjust accordingly to meet the required standards.
• Inventory Management:
• Analyze sales data and inventory reports to optimise inventory management.
• Monitor and manage inventory levels, ensuring adequate stock levels are maintained to avoid shortages or over stocks.
• Control waste and ensure efficient use of products to maximize profit margins.
• Staff Management:
• Foster a positive working environment, promote teamwork, and provide continuous training to improve staff performance.
• Manage staff scheduling to ensure adequate coverage in the department times for increased customer service.
• Monitor staff adhere to safety, hygiene and food handling procedures. Address any non-compliance promptly.
• Customer Service:
• Engage with customers to provide product information, address any queries, and resolve complaints.
• Enhance the shopping experience by ensuring the highest quality of customer service.
• Financial Management:
• Manage the department budget, track expenses, monitor sales and control costs to ensure profitability.
• Monitor financial performance and report on key metrics i.e. sales, profit margins, and waste management.
• Compliance and Health Standards:
• Ensure that the department complies with all health and safety regulations, including product storage, handling, and merchandising.
• Conduct regular audits and inspections of the front and backup areas to ensure staff maintains the high standards of hygiene and safety in the department.
• Enforce food safety by implementing daily checklist and maintain health and safety standards.