Job Opportunities at NTT Ltd.

The Data Engineer is tasked with transforming data into a format that can be easily analysed, by developing, maintaining and testing infrastructures for data generation.

The role is responsible for developing machine learning methods with the company’s data assets to optimize business and operational decisions. The individual identifies, designs and implements a sound architecture to support the predictive analytics requirement of the business.

Key roles and responsibilities:

• Provide detailed advice regarding data applications and executing specialised tasks
• Create databases optimised for performance and to structure data to enable analysis thereof
• Provide support and assistance on data initiatives and ensure optimal data delivery architecture in support of client project
• Build the infrastructure for optimal extraction, transformation of data from a wide variety of data sources using SQL and AWAD big data technologies
• Design and develop scalable ETL packages from the business source systems
• Develop the ETL routines in order to populate data from sources
• Build test scenarios to enable thorough testing and validation to support accuracy of data transformation
• Enable and run data migrations across different databases and different servers
• Define and implement data stores based on system and consumer requirements
• Assess, analyse, develop, document and implement changes based on requests for change
• Assess and analyse release components
• Modelling tests in coordination with testers maintaining and administering the tools and methods
• Ensuring information exchange with configuration management
• Ensure release processes and procedures are maintained
• Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organisation
• Defines and manages scoping, requirements definition and proriotisation activities for changes
• Investigates, manages and applies authorised requests for changes to base-lined requirements, in line with the change management policy
• Interprets installation standards to meet project needs and produces database components as required
• Evaluate potential solutions, demonstrating, installing and commissioning selected products
• Apply ethical and robust techniques in the transformation of data from one format to another, in line with organisational policies and procedures
• Collaborates with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the company
• Implement processes and systems to monitor data quality, ensuring production data is accurate
• Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues
• Test the reliability and performance of each part of new and/or existing systems
• Deploying machine learning models into the production environment

Knowledge, skills and attributes

• Maintains knowledge of specific specialisms
• Demonstrate the ability to plan and organise
• Ability to develop and nurture improved performance across sales and/or service
• Proficient with statistical analysis tools like R, SAS, SPSS
• Analytical mind and business acumen
• Problem-solving aptitude
• Working knowledge or Power BI to create reports, dashboards and measures
• Knowledge of augmented analytics, data visulation, data virtualisation and data governance solutions and implementations
• Excellent problem solving and troubleshooting skills
• Highly process orientated with great documentation skills
• Strong working and conceptual knowledge of building and maintaining physical and logical data models
• Strong analytical skills related to working with unstructured datasets
• Ability to manipulate, process and extract value from large, disconnected datasets
• Strong project management and organisational skills
• Ability to work under pressure and meet deadlines
• Solid understanding of database design principles
• Excellent oral and written communication skills with a keen sense of customer service
• Ability to manage and communicate data warehouse plans to internal clients

Academic qualifications and certifications:

• Relevant qualification (Bachelor’s in computer science, information technology or applied math)
• Relevant certification, e.g. Certified Data engineer, Certified Professional, etc)

Experience required:

• Proven experience working with data engineering, data mining within a fast-paced environment
• Experience in building modern data analytics solutions that delivers insight from large and complex data sets with multi-terabyte scale
• Programming experience in any applicable language, preferably .NET
• Good experience working with SQL, MySQL databases and Microsoft SQL
• Experience working with data sets and ordering data through MS Excel functions, e.g. macros, pivots
• Experience working in internet technologies, e.g. Saas, Iaas and Paas
• Experience with big data tools like Hadoop, Cassandra, Storm, Etc
• Experience with writing scripts using scripting language (Perl, bash, Shell, Scripting, Python, etc.)
• Experience in automation, scripting and proven examples of successful implementation
• Experience with architecture and design of secure, high available and scalable systems
• Experience building modern data analytics solutions that delivers insights from large and complex data sets
• Experience with architecture and design of secure, highly available and scalable systems
• Experience working in internet technologies

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Asset and Configuration Analysts work closely with internal teams to ensure the implementation of NTTs configuration and asset management policy and standards. The primary responsibility of this position is to define and control the components of services and infrastructure and maintain accurate asset and configuration records. This position conducts presentations to educate and train users on the use of the asset and configuration process.

Key Roles and Responsibilities:

• Offer detailed support related to the asset and configuration management process
• Work on strategic projects to govern the asset and configuration management processes
• Participate in the evaluation of existing asset and configuration management systems and the design, implementation, and management of new/improved systems for efficiency and effectiveness
• Conduct presentation to educate and train users on the use of the asset and configuration process
• Manage stakeholder relationships by proactively engaging with clients
• Work closely with internal clients to extract and compile monthly reports as defined and agreed
• Bring subject matter expertise in the evaluation of proprietary asset and configuration management tools and recommend those that best meet the organization’s budget, resource, timescale, and technical requirements
• Ensure compliance with laid down procedures by contributing and participating in both internal and external audits

Knowledge, Skills, and Attributes:

• Ability to establish strong relationships with internal stakeholders and external stakeholders
• Excellent written and verbal communication skills
• Ability to work in high-pressure environments
• Ability to manage urgent and complex tasks simultaneously
• Excellent business acumen and commercial skills
• Passionate, strong initiative, self-driven with a commitment to succeed
• Display excellent persuasion and influence ability
• Detailed, meticulous, and highly organized
• Proactive in approach with excellent facilitation skills
• Ability to execute pre-planned testing activities
• Ability to maintain a knowledge management database
• Excellent planning and coordination skills
• Effective verbal and written communication skills and the ability to interact with a variety of stakeholders
• Problem-solving and logical thinking skills

Academic Qualifications and Certifications:

• Relevant qualification
• ITIL certification
• Required Experience:
• Demonstrated experience related to asset and configuration management in a challenging environment
• Proven database design and architecture experience
• Demonstrated experience working with industry asset and configuration management programs, tool, and techniques
• Proven experience in coordination of the asset and configuration management lifecycle and change control processes

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Managed services engineers are responsible for managing and administrating platforms and infrastructure on behalf of our clients. You'll work closely with other members of the team to deliver reliable, secure, scalable IT systems that are able to respond quickly and efficiently in order to meet all customer needs. You will be working within a cross skilled team of seasoned professionals managing various technologies, as well as engaging colleagues from other regions of the globe. Engineers work in a hybrid manner between home and office, depending on their home infrastructure. The successful candidate will bring new ideas into their area of responsibility whilst also being an effective communicator across departments. The successful candidate would have to be at the closest regional offices 3 days per week.

Key Roles and Responsibilities:

• Experience managing RHEL, SUSE, Ubuntu and Oracle servers in an enterprise environment.
• Experience implementing patch and vulnerability management processes.
• Experience in automating maintenance tasks with scripts and tools such as Ansible.
• Proactively monitor the work queues.
• Perform operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Update tickets with resolution tasks performed.
• Identify, Investigate, analyze issues and errors prior to or when they occur, and log all such incidents in a timely manner.
• Capture all required and relevant information for immediate resolution
• Communicate with other teams and clients for extending support.
• Report and escalate issues to 3rd party vendors if necessary.
• Work with automation teams for effort optimization and automating routine tasks.
• Identify problems and errors before they impact a client’s service.
• Contribute to the change management process by logging all change requests with complete details for standard and nonstandard including patching and any other changes to Configuration Items.
• Execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Ensures all changes are carried out with proper change approvals.
• Produce trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• Be willing to work in USA East Coast time zone, 14:00 – 22:00 (SAST)
• Puppet Experience a plus (configuration management)

Academic Qualifications:

• Bachelor’s degree in Computer Science or a related field preferred, not required
• Minimum of 3- 5 years of experience in a similar enterprise environment.
• SUSE Certified administrator (SCA)
• Red Hat Certified System Adminstrator (RHCSA)
• Linux Professional Institute LPIC-2

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The DevOps Engineer consults with internal clients about the software technology environment with medium to high complexity. They translate business requirements into technology terms and develop more complex algorithms and programming code for software solutions. The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks. They assist with determining how technology can be applied to meet client needs.

The individual in this role will participate in the planning, design, build, test, and implementation of the assigned enterprise applications and/or systems. They will be required to perform most of the tasks defined in the planned agile epic workload or the project, gathering facts, analyzing client requirements, and then designing, building, and supporting solutions that demonstrate the functionality to support the findings.

Key Roles and Responsibilities:

• Work closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program
• Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment
• Analyze business requirements and ensure that the designed solution meets those requirements
• Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
• Perform proof of concept if required
• Compile detailed technical specifications based on their designs for developers or IT Programmers to implement
• Convert a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities
• Ensure that throughout the development phase, the process is documented including the development procedures for application use and security
• Oversee the testing of the program prior to its deployment and release
• Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and/or escalate the problem accordingly
• Works with the required teams to assist with the installation and deployment of the application
• Assist with implementation preparation and implementation of the solution into a production environment
• Assist with the resolution of any problems identified in the integration and test phases
• Support all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business
• Write and distribute the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented
• Assist with post-implementation process reviews

Knowledge, Skills, and Attributes:

• Expert knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
• Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
• Ability to work with abstract concepts and have sound problem solving and analytical skills
• Strong people interaction and collaboration capability
• Deep technical understanding of development and platform engineering
• Excellent client-centricity with the ability to focus on business outcomes
• Highly Organized and planned individual
• Self-starter and self-managed
• Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
• Strong stakeholder and relationship management
• Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients
• Ability to demonstrate impeccable attention to detail and work well within a team environment
• Good knowledge of project management principles to ensure that projects with clients are executed accordingly
• Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools

Academic Qualifications and Certifications:

• Typically requires extensive related experience with a Bachelor’s or equivalent degree
• Relevant Certification beneficial
• Relevant DevOps certifications beneficial
• Agile related certifications are preferable

Required Experience:

• Demonstrated years of Software Development and Support experience
• Demonstrated years of experience deploying software solutions to clients in an outsourced or similar IT environment
• Demonstrated experience working in a multi-team environment across multiple geographies
• Programming/development experience including Agile processes such as SCRUM, KANBAN

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Requirements:

• Minimum 5 years of creditors and debtors clerk experience.
• Must have car dealership / automotive industry experience.
• Must have Dealer Management System i.e., Evolve/ Automate / Kerridge/ E-Toyota.
• Must be proficient in English and have the ability to communicate effectively with customers.
• This role requires own reliable transport.

Qualifications

• Matric with Accounting.
• Completed Degree or Diploma with Accounting will be an advantage.
• I.T knowledge and experience will be an advantage.
• Advanced MS Excel working knowledge and experience.

Duties:

• Contacting outstanding customers and doing follow ups on payments
• Monitor all credit and debts transactions
• Management reports with month end
• Processing bank statements
• Reconciliation of bank accounts

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Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.

Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.

Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.

Provides feedback based on client experiences to product and professional services teams for product and process improvements.
May work directly with clients on-site or provide installation support remotely.
The Enterprise Applications Consultant/Implementation Specialist brings subject matter expertise in one or more enterprise applications such as SAP, Microsoft, etc. This position will be required to perform most of the tasks defined by the project, gathering facts, analyzing clients requirements and designing solutions that demonstrate the functionality to support the findings. This individual participates in the planning, design and implementation for the assigned enterprise applications and/or systems. This position is responsible for testing and troubleshooting the functionality of the installed enterprise applications and/or systems by identifying and documenting technical issues to be escalated to product and system integration teams for resolution.

Key Roles and Responsibilities:

• Works on strategic project tasks.
• Engage with clients to gather facts and analyze business requirements, including process.
• Participates in the design the solution and demonstrates functional to support the findings.
• Engage timely and provide quality consulting to the client.
• Assist in the technical preparation of business process workflows and procedures.
• Setup test scenarios and assist clients in testing cycles.
• Prepare end-user documentation and user manuals.
• Deliver progress reports and participate actively as a project team member.
• Perform the project management role on smaller projects aligned with accepted project management principles.
• Support peers and teams in specific areas of a project, such as functional testing, application configuration, data migration.
• Participate in delivery projects, supporting the lifecycle of EA projects.
• Executing functional testing of assigned applications.
• Participate in discussions around process design and configuration.
• Provide support documentation, system testing and authorizations.

Knowledge, Skills and Attributes:

• Knowledge and understanding of IT industry environment and business needs
• Excellent understanding of the business process
• Excellent project and/or program management skills
• Strong problem-solving and analytical skills
• Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
• Strong communication skills (verbal and written)
• The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation
• Good creativity and the ability to work with abstract concepts
• Extensive knowledge of systems, software and programming languages
• Ability to focus on detail with an understanding of how it impacts the business strategically
• Excellent client service orientation
• Ability to engage with a variety of stakeholders and colleagues at all levels
• Ability to work in high-pressure situations
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks simultaneously

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent
• Enterprise application-specific certifications preferred
• Certification in one functional area of application

Required Experience:

• Demonstrated experience working Enterprise Applications Consultant in one or more applications (SAP, Oracle, Microsoft, etc.)
• Experience working across project lifecycles from scoping to post go-live
• Demonstrated experience of the functional aspects of the application or system
• Demonstrated experience of business processes and associated technology
• Demonstrated experience in providing technical guidance for the planning, design implementation of enterprise applications
• Demonstrated experience in client engagement

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The role of Data Center Technician is responsible for the installation, maintenance and provision of hardware and software support of data centers, performing a range of IT and administrative tasks to ensure efficient and organized data center systems.

Key Role and Responsibilities:

• Responsible for providing installation (racking) services for all network and server hardware at the data centers per established standards.
• Troubleshoot and resolve incidents, in adherence to data enter processes regarding incident tracking, response, and documentation.
• Walk-through of the computer centers, monitor computer and facilities equipment.
• Coordination of computer room tasks carried out by vendors, and various internal stakeholders.
• Monitor network stability and performance to ensure 24x7 operations and resolving service impacts as they occur.
• Monitor / audit server operating systems and hardware.
• Liaise with other support staff to ensure uptime maximization and delivery of high-quality services.
• Facilitate escalation and resolution of issues with vendor to ensure vendor meets commitments and provides feedback on vendor performance and issues.
• Scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment.
• Contribute to the development and implementation of policies to ensure work operations are carried out in an efficient and timely manner.
• Maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the data center.
• Provide input and assist with application and environment upgrades/changes.
• Carry out scheduled and preventative system maintenance to ensure computer systems / network are in good working order.
• Preparing and distributing relevant internal and external reports.
• Carry out of assessments to identify and address inefficiency in power and cooling systems.
• Implement data and system security measures in order to reduce exposure to downtime risks and maintain contact with clients to offer data and systems support services.
• Conduct research to identify industry trends and changes in software and hardware systems.
• Monitor local area networks, wide area networks, and data communications systems to ensure optimum performance

Knowledge, skills and attributes:

• Ability to establish and maintain positive trust relationships with customers and internal colleagues
• in-depth knowledge of applications by Microsoft, UNIX, Linux or Cisco technologies
• Ability to produce concise reports on data center operations
• Proficient in designing, operating, and maintaining computer network systems
• Good analytical and critical thinking skills
• Ability to execute by working through others, influencing without authority, and dealing with ambiguity
• Communicate effectively and concisely with stakeholders, senior managers, and leaders
• Ability to both contribute strategically to this relatively new team and support strategic decisions
• Basic knowledge of TCP/IP fundamentals and commonly used network protocols
• Solid understanding of system monitoring tools
• Good knowledge of data center applications

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Computer Science, Computer Engineering, IT or related field
• Relevant vendor certifications, including ITIL foundation
• CNet Training Certified Data Center Design Professional (CDCDP)

Experience required:

• Demonstrated experience with critical environment / data center maintenance and repair cost management
• Previous experience gained in a similar role
• Experience maintaining and managing servicer and network equipment inventory