Job Opportunities at BCX

Core Description

• Software Development and support of solutions within the Manufacturing Execution Systems (MES) space, particularly in the Petrochemical Industry

Key Deliverables / Primary Functions

Software Development and support of solutions within the Manufacturing Execution Systems (MES) space, particularly in the Petrochemical Industry, including: 

• Software Development and programming,  
• Systems Support,  
• Client interaction,  
• Drawing up system and programming specification documentation, 
• Presentation system and programming specifications to clien

Core Functional Skills & Knowledge

• Data Warehousing
• SQL
• Reporting
• Problem solving
• Data Analysis

Core Behavioural Competencies

• Job Match
• Achieving personal work goals & objectives
• Analysing
• Applying expertise & Technology
• Deciding & Initiating Action
• Delivering Results & Meeting customer expectations
• Planning & Organising

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage
Experience

• 3 years’ experience in software development/programming;

OR

• Grade 12 & 5 years’ experience 

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Core Description

• Responsible for applying Scrum Project methodology to deliver projects within the Retail and Healthcare Solutions environment. Projects must be completed within scope and budget. This includes managing timelines, resolving problems and coaching team members on Agile methodologies.

Key Deliverables / Primary Functions

•     Uses Agile practices and principles to deliver high quality products and services to our Retail Solutions customers. 
•     Responsible for ensuring Scrum is understood and the projects are delivered in line with Scrum theory, practice, and guidelines. 
•     Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams. 
•     Resolves team impediments with other stakeholders to increase the effectiveness of the application of Scrum in the Business Unit.  
•     Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. 
•     Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives. 
•     Resolve conflicts and remove obstacles that occur 
•     Help teams implement changes effectively 
•     Ensure deliverables are up to quality standards at the end of each sprint 
   

Core Functional Skills & Knowledge

• Change Management
• Problem solving
• Software Development Life Cycle (SDLC)
• Scrum techniques and Artefacts
• Agile frameworks (Crystal, XP)

Core Behavioural Competencies

• Achieving personal work goals & objectives
• Analysing
• Applying expertise & Technology
• Culture Match
• Deciding & Initiating Action
• Delivering Results & Meeting customer expectations
• Job Match
• Planning & Organising

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage
Experience

• 3 years’ experience in Project Management using Scrum Methodology in the Retail ICT industry

Or 

• If the highest qualification is grade 12, 5 years’ experience in Project Management using Scrum Methodology in the Retail ICT industry

Certifications

• Scrum Master Certification

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Core Description

• Responsible for co-coordinating the delivery of services into BCX – Application Solutions – SAP COE’s customers. Ensure long-term healthy client relationships, acting as the bridge between the client and the SAP COE operational delivery teams. Ensure the highest level of operational service delivery. Ensure services are profitable according to SAP COE expected margins.
• To manage and control the resources required to deliver the contracted services to clients (Internal & External) by being fully aware of the status of all services provided to the client as well as initiate interaction with the client for scheduled reporting, proactive incident, problem and change management, alerting/reporting and service status changes.

Key Deliverables / Primary Functions
Financial Management:

• Accurately verify billings to clients at all times
• Intermediate between SAP COE and the client on all billing queries expediting where necessary
• Continuously ensure the financial management of cost of sales and operational expenditure to achieve approved budgeted
• Perform monthly forecasting of cost of sales and operational expenditure

Client Relations and Satisfaction:

• Effectively build and maintain good relationships and interactions with clients and SAP COE division and personnel
• Continuously establish strong relationships within the SAP COE to ensure a supportive and trust-worthy relationship
• Constantly ensure that the solution delivery relationship from inception to completion of a service is maintained
• Continuously monitor the level of client satisfaction at regular intervals or after each significant delivery of product or service and respond to clients’ queries and complaints ensuring that, when necessary, corrective action is taken by SAP COE or by the client

Service Level Agreements

• Develop and negotiate Service Level Agreements (SLA’s) with the client communities based on the required service to be provided by SAP COE
• Continuously ensure that the third-party suppliers are managed by the respective SAP COE divisions unless if client specific suppliers are selected and managed by the client self
• Effectively initiate actions to bring contracts back into alignment

Service Providers

• Be an effective first point of escalation for any issues or problems raised by the client or SAP COE and arbitrate in situations of conflict
• Continuously ensure proper monitoring of the service provider agreements and initiate actions to keep them aligned

Service Delivery Planning and Control

• Always ensure that a catalogue of all available services is created and maintained, and that the structure of operational level agreements is fully defined by the mapping of services to users
• Take responsibility for command structure and escalation procedures at all times
• Continuously ensure that the operational level requirements of each client/user area are determined, and that cost-effective service level agreements are negotiated and signed

Service Delivery Management

• Continuously ensure that operational and service level agreements are aimed at meeting the business needs of the client by providing a value for money service, in terms of standards, quality, efficiency, safety, performance and cost effectiveness
• Supervise the SAP COE call environment – Cradle to Grave

Core Functional Skills & Knowledge

• Relationship Building
• Technology Consulting
• Business Acumen
• Business Negotiation
• Financial Governance
• Customer Experience Management
• Service Level Agreement (SLA) Management

Core Behavioural Competencies

• Adapting & Responding to change
• Delivering Results & Meeting customer expectations
• Working with people
• Coping with pressures & setbacks
• Applying expertise & Technology
• Leading and supervising
• Persuading and Influencing
• Job Match
• Culture Match

Minimum Qualifications

• NQF 7: 3 year Bachelors Degree in IT/Business/Commerce
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• 7 to 9 years relevant experience in a Service Delivery environment, of which at least 3 years should be at management level
• The experience must include relevant exposure to the ICT sector and  within an SAP Consulting environment. . This exposure should include responsibility for managing services exceeding R3m revenue per month or managing projects with a revenue value exceeding R10m per annum.

Certifications

• SAP certified
• ITIL 4 Foundation preferred
• COBIT Foundation

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Core Description

• As a Specialist Software Developer focusing on Cloud Application development within the Industrial Solutions environment, you will continuously add value to the interface between our edge and cloud computing. You will contribute directly to solutions that enable content and collect critical performance and machine data. As an important part of the software engineering team, you will help create our IoT and cloud focused solutions.

Key Deliverables / Primary Functions

• Software Development and support of solutions within the IoT and OT space
• Design, develop, integrate, test, deploy, maintain and improve software solutions mainly built on Azure, Azure IoT and other IoT/Cloud stacks/technologies
• Help build and maintain cloud and other applications related to IoT/OT use-cases including data integration, building data templates, digital twin applications, etc.
• Build data driven applications using combination of IoT and other data sets
• Take initiative and be responsible for technical solutions to data quality
• Proposal Development and Costing
• Participate in reviews with your peers
• Research, Documentation/Technical Authoring
• Database Administration, Data Analysis

Core Functional Skills & Knowledge

• Problem solving
• SQL and database applications. Database design, Data Warehousing, BI report building
• Business Intelligence report authoring skills, writing SQL and DAX queries
• Microsoft SQL Database and T-SQL query writing
• Azure IoT Hub, IoT Central, Data Factory, Stream Analytics, Cosmos DB, Power BI, Power Apps
• Data Science Skillsets, Python, R, Machine Learning

Core Behavioural Competencies

• Deciding & Initiating Action
• Applying expertise & Technology
• Analysing
• Planning & Organising
• Delivering Results & Meeting customer expectations
• Achieving personal work goals & objectives
• Culture Match
• Job Match

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/Commerce
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage
Experience

• 5 - 7 years’ experience in software development/programming using:
• Advantageous: C#, Python, Node.js, JavaScript, jQuery, JSON
• Important: SQL, ability to create / understand: Database design, Views, Stored Procedures, Functions, Types etc,  SSRS, SSIS
• Azure IoT Tools: Stream Analytics Queries, PowerBI DAX, Cosmos DB
• MES experience would be advantageous

Certifications

• Microsoft Certified Professional (MCP) or Microsoft Certified Solution Developer (MCSD)

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Core Description

• Coordinate and control the development sprint planning for the application releases in the next project cycle. Assign development cases and control the life cycle of the case from start to completion. Work closely with developers, business analyst and testers to complete the next sprint cycle assigned to a project.

Key Deliverables / Primary Functions

• Assign tools for managing the programme cycle with simple, clean & re-usable codes.
• Coordinate developed codes for extensive test coverage, perform continuous deployment in a professional software engineering environment.
• Work on various platforms with different programming languages and support the production cluster management system.
• Participate in the processes of strategic project-planning meetings.
• Create and share the operational requirements and development forecasts to allow for timely and accurate planning of projects.
• Responsible to assist with all stages of test data and ensure full script maintenance and updates are performed in a timely manner
• Identify and assist to build automated deployments using configuration management technology. Deploy new modules and upgrades in the test environment.
• Ensure modules are ready for production, which entails moving them according to specific procedures and documenting knowledge transfer.
• Create requirements and procedures for implementing routine maintenance where required on the test systems

Core Functional Skills & Knowledge

• Microsoft Azure
• Software testing techniques
• Operating systems and IT hardware
• Software Development Life Cycle (SDLC)
• Azure CI/CD
• PowerShell script
• .NET Core Environments
• Pipelines
• MySQL
• Change control management
• Application framework

Core Behavioural Competencies

• Deciding & Initiating Action
• Applying expertise & Technology
• Analysing
• Planning & Organising
• Delivering Results & Meeting customer expectations
• Achieving personal work goals & objectives
• Job Match
• Culture Match

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage
Experience

• 3 to 5 years’ relevant experience in a QA or test management area with a minimum 2 years in: Azure CI/CD,NET Core Environments, Azure, Pipelines & MySQL