Job Openings at Tsebo Solution

Duties & Responsibilities

Operational Delivery:

• Manage systems and processes to create a cohesive, cost effective and managed Facilities Management solution. The service must be organised and structured to align with and support client including finance, corporate sustainability, human resources or talent, risk and compliance and communications, client’s businesses and other suppliers
• Manage an integrated, seamless service delivery solution that maximises technology, tools and labour to meet the service standards and requirements of client.
• Manage the performance of each area of speciality per service agreement.
• Define objectives, clarify roles and responsibilities and implement performance contracts for each area reporting to you.
• Implement client’s divisional plans with a view to operationalising business initiatives effectively and timeously.
• Ensure all employees are committed to organisational goals and output is enhanced in a continuous improvement manner through means of PDP’s (Performance Development Programs).
• Ensure action plans are put into place regarding performance improvement for under performers as identified.
• Manage conflict in the workplace.
• Use own initiative to operate with no management support when required.

Facilities Management:

• Management and Administration – Proactive management and administration of all Facilities Services through regular and preventative maintenance plans and pre-approved capital projects
• Relationship Management – Proactively manage the client interface and TFS business interface
• Contract Management – Proactive and transparent management of the Master Service Agreement and Facilities Services supply chain
• Performance Management and Reporting – Proactive and transparent management and reporting of performance in delivering the Services and drive for continuous improvement and innovation
• Systems and Information Management – Retain all documentation, inspections, service records, reports associated with the contract on site and on the Tsebonet Central SharePoint Database
• Reporting - Compilation of technical and management reports as well as data for the client and Operations Executive.
• Help Desk Services – Providing an efficient and effective helpdesk facility for all EY facilities.
• Health and Safety Services – Provide a safe environment for SI & TFS staff, clients and visitors. Attend monthly SI H&S committee meetings to report on maintenance issues and your management of risk in relation to the Facilities Management services.
• Risk Management and Compliance – Manage and control all aspects regarding Safety, Health, Environment & Quality. (SHEQ) within the applicable laws.
• Financial Management – Proactive and transparent financial management of all aspects of the Contract Agreement. Monthly review and report on the SI operational budget, assistance to SI in creating the opex and capex annual budget, management of the TFS contract budget and reporting to the TFS Operations Executive, adherence to the TFS and SI approvals limits of authority and separation of duties in relation to purchase order creation, purchase order approvals.
• Manage the cleaning, canteen, hygiene, waste, pest, security, landscaping and transport services (staff shuttle, staff buses x 3). Management of the sub-contracted service and ensure operational reports are provided to you monthly – Proactive management of the services, weekly inspections of their areas and service delivery.
• Project management and Churn Management – Proactive management of small churn, moves and changes and provide proposals for TFS to manage the larger projects.

Monthly Reporting to Client:

• Operational summary of service delivery
• Financial management
• Helpdesk Report: Planned preventative maintenance tasks for hard and soft services, proactive tasks and reactive response times
• H&S: Incident/accident reports, risk identified, permits to work issued, H&S building inspection, H&S tools inspection etc
• Plan ahead – next month’s planned tasks, projects etc

Skills and Competencies

• Human Resource management and IR skills
• Negotiating skills
• Time Management Skills
• Excellent oral and written communication skills
• Supplier/Sub-Contractor management
• Hospitality and customer centricity
• People Management skills
• Leadership skills
• Project Management skills
• Presentation skills
• Good understanding of SLA’s and Management contracts
• Working knowledge of equipment, materials and supplies used in facilities management

Qualifications

• Matric
• Hospitality and/or Facilities Management Diploma or Degree or equivalent
• Computer literate on MS Office packages – MS Word, Outlook, Excel
• Project Management
• Minimum 5 years’ experience in a similar environment
• Budget Management
• Project Management
• People Management
• Conflict Management
• Workplace Management
• Coaching and mentoring
• Supply Chain Management

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Duties & Responsibilities

• Manage overall performance of all bookkeepers
• Ensure Business Information Files are kept on all customers and updated as and when required
• Obtain signed client invoice checklist from bookkeepers and manage submission of client invoices within stipulated timelines
• Ensure that all order sheets are updated with new pricing and distributed to Bookkeepers
• Manage month end sign off with team and ensure that profit and loss sheets are accurate with detailed explanations on unit performance against budget and forecast
• Ensure that capex submitted is correct, summarized on capex submission sheet and submitted to finance - ensure that Bookkeepers maintain copies of these documents in BIS file
• Co-ordinate all new unit openings and related tasks as set out in the Finance Training Manual
• Finance controller is responsible for certain allocated key account client invoices and statements
• Periodically review supplier statements to ensure that all invoices on statement were captured in Ax
• Manage accurate daily debtors’ allocations through engagement with bookkeepers and relevant operations teams
• Finance Controller to set up weekly debtors’ meetings with team. Get feedback and commitment dates. Forward all feedback to Senior Financial Controller for cash flow forecasting
• Generate monthly journals from bookkeepers on AX
• Communicate purchasing budgets and govern adherence thereto
• Monitoring monthly deadlines and take necessary action if needed
• Ensure compliance to company Finance processes, policies and procedures
• Support and maintain accuracy of financial systems and master data information
• Ensure that all EFT requisitions have been received, summarize on EFT submission sheet and submit to finance for payment
• Generate monthly bonus and leave journals as per unit requirement on AX
• Accrual account and prepayments reconciliation to be done at month end and send to Senior Financial Controller for review
• Ensure correct coding of all sundry creditors for example stannic charges
• Compile the Business Review document and submit to the General Manager to provide explanations and general commentary. Allow adequate time for completion before Business Review, normally around 7 working days after month end
• Preparations and submission of monthly forecast to Senior Financial Controller
• Maintain effective working relationships with team, internal and external clients
• Liaising and supporting the internal & external auditors when required
• Manage annual budget process and ensure accurate completion of budget templates and meeting of deadlines
• Send out deadlines for the month on document submission and sign off time lines

Skills and Competencies

• Analysing and Interpreting
• Writing and Reporting
• Adhere to Principles and values
• Coping with Pressure and Setbacks
• Planning, Organising and Executing
• Delivering on Results and meeting Customer Expectations
• Leading and Deciding
• Supporting and Cooperating
• Interpersonal skills
• Communication skills: verbal/written
• Commitment and Excellence
• Productivity driven
• Cost Awareness
• Computer literacy- word, excel
• Able to work accurately and under pressure
• Strong analytical capabilities
• Attention to detail is very important

Qualifications

• Grade 12 and B. Com degree or similar qualification or 5+ years’ experience in a related position
• Previous experience in a similar position would be an added advantage.

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Duties & Responsibilities

• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.        
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Do daily checks and follow-ups.
• Report maintenance and safety concerns to the manager on a day to day basis.
• Maintain personal health, hygiene and professional appearance.
• Responding to management request timeously and providing necessary action required.
• To maintain a high standard of morale and motivation through good communication skills.

Skills and Competencies

• Minimum 2 years supervisory experience in a similar environment.
• Must have experience in health and safety standards and management.

Qualifications

• Minimum Matric/Grade 12.
• Tertiary qualifications highly advantageous

go to method of application »

Duties & Responsibilities

• Ensure work schedules/job cards are in place for each position and relevant to site
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.        
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Do daily checks and follow-ups.
• Report maintenance and safety concerns to the manager on a day to day bases.
• Maintain personal health, hygiene and professional appearance.
• Responding to management request timeously and providing necessary action required.
• Responsible to regularly keep line management informed of pertinent issues relating to the unit.
• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation
• To maintain a high standard of morale and motivation through good communication skills.
• May be required to assist with any other duties that may be outside scope of responsibility.

Skills and Competencies

• Minimum 2 years supervisory experience in a similar environment.
• Understand cleaning principles and knowledge of company policies and procedures.
• Strong people skills
• Strong communication skills
• Able to work independently and under pressure.
• Attention to detail
• Sense of urgency
• Able to work under pressure
• Be flexible and adaptable
• Able to work independently and under pressure.
• Able to work long hours, after hours and some weekends 

Qualifications

• Minimum 2 years supervisory experience in a similar environment.
• Must have experience in health and safety standards and management.
• Minimum National Senior Certificate / Matric