Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 31, 2024
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993. A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as ...
    Read more about this company

     

    Client Relationship Manager

    ROLE PURPOSE

    • To establish, develop, and nurture lasting relationships with customers. To serve as the primary point of contact for our clients and will be entrusted with the important task of understanding their needs and providing excellent service.

    MAIN OUTPUTS

    • Build and maintain strong relationships with clients, acting as their trusted advisor and advocate
    • Understand client needs and objectives, and collaborate with cross-functional teams to develop and implement effective strategies to address them
    • Proactively identify opportunities to upsell or cross-sell products or services to existing clients
    • Monitor client satisfaction and quickly address any concerns or issues that arise, ensuring a high level of client retention
    • Conduct regular client meetings and presentations to update them on account status, progress, and initiatives
    • Collaborate with internal departments to ensure smooth and timely delivery of products or services to clients
    • Track and report key metrics related to client satisfaction, revenue growth, and customer retention

    QUALIFICATIONS AND SKILLS

    The Applicant must meet the following requirements:

    • Bachelor's degree in Business Administration, Marketing, or a related field
    • Proven experience as a Client Relationship Manager, Account Manager, or similar role
    • Excellent communication, negotiation, and interpersonal skills
    • Strong problem-solving and decision-making abilities
    • Ability to manage multiple client accounts and prioritize tasks effectively
    • Demonstrated ability to meet or exceed sales and client retention targets
    • 10 years relevant experience conducting Accountant duties
    • Must have valid drivers license with own vehicle
    • Good knowledge of accounting standards, policies
    • MS Excel ,MS Word, MS PowerPoint, & MS Outlook (Extensive skill level), D365 knowledge, CRM

    FUNDAMENTAL COMPETENCIES

    • Initiative/Proactivity
    • Deadline Driven & Highly Motivated
    • Stress Tolerant
    • Good Written Communication
    • Problem Solving
    • Customer Focus
    • Innovation
    • Problem Analysis
    • Planning/Scheduling/Objective Setting
    • Teamwork & Partnering
    • Relationship Building
    • Interactive Reasoning
    • Organizational Skills

    go to method of application »

    Operations Manager - Germiston

    ROLE PURPOSE

    • To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

    MAIN OUTPUTS

    • Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
    • Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
    • Establish and monitor a cleaning plan for each building in accordance with the service level agreements
    • Conduct site visits of allocated sites and report on activities, results and recommendations.
    • Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
    • Control and management of Company assets.
    • Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
    • Ensure to maintain health and safety requirements on sites, keep safety file up to date
    • Ensure the staff is trained on Health and Safety as required by the OSH Act
    • Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
    • Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
    • Provide monthly horizontal feedback and variance explanations

    QUALIFICATIONS AND SKILLS

    The Applicant must meet the following requirements:

    • NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
    • SAFMA Certified facilities Supervisor
    • Matric (Senior Certificate)
    • Valid SA Drivers’ License
    • 3 years Knowledge and experience in the Cleaning/Hygiene industry or Outsourced property services
    • Basic knowledge of HR related issues and procedures; Property Management
    • MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP, D365
    • Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

    FUNDAMENTAL COMPETENCIES

    • Initiative/Proactivity
    • Deadline Driven & Highly Motivated
    • Stress Tolerant
    • Excellent Written Communication
    • Capacity Building
    • Coaching
    • Customer Focus & Quality Management
    • Negotiation Skills
    • Analytical Skills & Process Improvement
    • Financial Planning and Strategy
    • Teamwork & Partnering
    • Relationship Building
    • Interactive Reasoning, Strategic Thinking & Strategic Planning
    • Excellent Oral Communication

    go to method of application »

    Contract Manager (Cape Town)

    ROLE PURPOSE

    • To implement and manage a cleaning solution for Clients in accordance with the SLA

    MAIN OUTPUTS

    • Responsible for driving cleaning and hygiene for the Client
    • Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
    • Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs
    • Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
    • Assist in the management of projects and provide technical support, where applicable
    • Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
    • Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
    • Provide monthly reports and feedback on continued compliance to the SLA
    • Building strategic relationships both internally and externally
    • Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
    • Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
    • Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
    • Responsible for training, coaching, mentoring & development of subordinate employees
    • Implement cleaner work schedules and evaluate and manage performance

    QUALIFICATIONS AND SKILLS

    The Applicant must meet the following requirements:

    • NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
    • Matric (Senior Certificate)
    • Valid SA Drivers License
    • 3 years relevant experience in Facilities Management, CRM, Property Management & Financial Management
    • Facilities Management, CRM, Property Management
    • MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP
    • Knowledge of OHS Act, ISO 9001 Quality Management

    FUNDAMENTAL COMPETENCIES

    • Initiative/Proactivity
    • Deadline Driven & Highly Motivated
    • Stress Tolerant
    • Excellent Written Communication
    • Solid Supervisory Skills
    • Subordinates Capacity Building
    • Customer Focus
    • Negotiation Skills
    • Analytical Skills
    • Planning/Scheduling/Objective Setting
    • Teamwork & Partnering
    • Relationship Building
    • Interactive Reasoning
    • Excellent Oral Communication

    go to method of application »

    Operations Manager (Healthcare) - Pretoria

    ROLE PURPOSE

    • To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

    MAIN OUTPUTS

    • Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
    • Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
    • Establish and monitor a cleaning plan for each building in accordance with the service level agreements
    • Conduct site visits of allocated sites and report on activities, results and recommendations.
    • Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
    • Control and management of Company assets.
    • Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
    • Ensure to maintain health and safety requirements on sites, keep safety file up to date
    • Ensure the staff is trained on Health and Safety as required by the OSH Act
    • Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
    • Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
    • Provide monthly horizontal feedback and variance explanations

    QUALIFICATIONS AND SKILLS

    The Applicant must meet the following requirements:

    • NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
    • SAFMA Certified facilities Supervisor
    • Matric (Senior Certificate)
    • Valid SA Drivers’ License
    • 3 years Knowledge and experience in the Cleaning/Hygiene industry or Outsourced property services
    • Basic knowledge of HR related issues and procedures; Property Management
    • MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP, D365
    • Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

    FUNDAMENTAL COMPETENCIES

    • Initiative/Proactivity
    • Deadline Driven & Highly Motivated
    • Stress Tolerant
    • Excellent Written Communication
    • Capacity Building
    • Coaching
    • Customer Focus & Quality Management
    • Negotiation Skills
    • Analytical Skills & Process Improvement
    • Financial Planning and Strategy
    • Teamwork & Partnering
    • Relationship Building
    • Interactive Reasoning, Strategic Thinking & Strategic Planning
    • Excellent Oral Communication

    go to method of application »

    Operations Manager WC

    ROLE PURPOSE

    • To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

    MAIN OUTPUTS

    • Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
    • Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
    • Establish and monitor a cleaning plan for each building in accordance with the service level agreements
    • Conduct site visits of allocated sites and report on activities, results and recommendations.
    • Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
    • Control and management of Company assets.
    • Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
    • Ensure to maintain health and safety requirements on sites, keep safety file up to date
    • Ensure the staff is trained on Health and Safety as required by the OSH Act
    • Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
    • Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
    • Provide monthly horizontal feedback and variance explanations

    QUALIFICATIONS AND SKILLS

    The Applicant must meet the following requirements:

    • NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
    • SAFMA Certified facilities Supervisor
    • Matric (Senior Certificate)
    • Valid SA Drivers’ License
    • 3 years Knowledge and experience in the Cleaning/Hygiene industry or Outsourced property services
    • Basic knowledge of HR related issues and procedures; Property Management
    • MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP, D365
    • Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

    FUNDAMENTAL COMPETENCIES

    • Initiative/Proactivity
    • Deadline Driven & Highly Motivated
    • Stress Tolerant
    • Excellent Written Communication
    • Capacity Building
    • Coaching
    • Customer Focus & Quality Management
    • Negotiation Skills
    • Analytical Skills & Process Improvement
    • Financial Planning and Strategy
    • Teamwork & Partnering
    • Relationship Building
    • Interactive Reasoning, Strategic Thinking & Strategic Planning
    • Excellent Oral Communication

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Bidvest Prestige Back To Home

Related Companies Hiring Now

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail