Current Vacancies at The Heineken Company

In this role, you will:

• Be a strong thought partner influencing strategic decision-making through data-driven insights and recommendations.
• Effectively identify and apply analytics, experimentation, and causal inference techniques for business problems.
• Design experiments and pioneer methodologies to measure the value of company initiatives globally.
• Develop and validate the appropriate metrics to measure success in a given area.
• Cultivate strong partnerships with cross-functional partners from engineering, data science, analytics translators, etc.
• Cultivate strong partnerships with cross-functional partners from Global Analytics, Analytics Hubs and various Operating Companies within Heineken globally.
• Present outcomes of analysis to all levels of the company.

You are

• A statistical expert with strong statistical knowledge and intuition, ideally applied in experimentation and observational causal studies settings.
• Proficient in Python and PySpark.
• Skilled in SQL and familiar with distributed data stores like Hive and Spark.
• Impact-driven, pragmatic and able to incorporate business context into data questions.
• Comfortable with ambiguity, thriving with minimal oversight and navigating complex processes and data landscapes.
• Excellent at communication. Able to convey technical content to non-technical audiences.
• Collaborative and thrive in team settings.
• Plus: A background in economics, econometrics.
• Plus: Familiar with software engineering practices.
• Plus: Familiar with Databricks

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Key Performance Areas would include, but are not limited to:

• ICC: Responsible for monthly ICC reports 
• Monthly Stocktake (Bulk stock take, Consumables, Barrels etc.)
• Ordering of wine and spirits for bottling
• Create PR’s for the department (follow up and organise for payment) Handle all queries regarding the product and making sure COA’s are delivered with products.
• Assist winemakers with Ad Hoc SAP transactions during peak periods
• Do journals for the dept.
• Coordinate dept. tastings, events
• Complete weekly, monthly report for Cellar manager
• Manage admin clerks reporting into this role, making sure they execute all required tasks, engage with one on one discussions and give performance feedback.
• Identify training and development needs for Admin clerks.
• Coordinate dept. trainings and logistics with relevant depts.
• Provide administration support to Cellar Manager incl. managing diary, arrange meetings and record minutes etc
• Coordinate and capture monthly stocktaking of bulk
• Compile Weekly Bulk requirements and ordering from appropriate sites and to maintain a good relationship with all .
• Maintain a good relationship with all stakeholders to ensure both parties are looked after in times where support is needed on short notice.
• Ensuring effective stock levels are adequate for the set period.
• Coordinate the preparation of budgets and forecasts
• Ensuring timeous monthly reporting
• Sourcing of Consumables and other ad-hoc requirements and the placing of Req’s thereof.
• Perform general administrative duties as required

The successful candidate must preferably have the following experience/skills:

• 2-3 years relevant working experience
• Computer literate in MS Office and SAP 
• Be able to act professionally and in confidence at all times
• Be able to work independently and under pressure
• Strong numerical aptitude and analytical abilities are essential
• Attention to detail is essential
• Good interpersonal relationship skills
• Task orientated ability to take initiative and solve problems

Qualification required:

• National Diploma: Logistics / Supply Chain Management / Business Management

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Purpose

Utilise various internal and external data sources to build a bank of knowledge and learnings from data that will help to shape and inform the Marketing and Sales teams strategic thinking, activity choices, forecasting and planning, not only for their brand but for the business, using fact-based information to make decisions around profitability and SKU mix

Key Responsibilities

Data Analytics

• In conjunction with other functions understand the various internal data sources available and develop a system that allows Marketing to draw on those data sources and translate them into meaningful insights
• Ensure synergies and efficiencies cross-functionally
• Utilise data insights to make recommendations on forecasting to optimise commercial performance (sales and profitability across the portfolio)
• Provide ongoing brand commercial insights and proactively share findings and insights to ensure that we are ahead of the game and not being reactive
• Support brand planning and building process by working closely with the brand team to understand pack, region, channel and key account dynamics within their brand to ensure the correct business decisions are being made to drive the brand forward
• Proactively engage with various stakeholders to facilitate deeper understanding of analytics
• Track new launches ensuring that the team is aware of their performance as early as possible to be proactive rather than reactive to ensure best outcome for the brand and business
• Be available to assist brand team in interpretation of data or ad hoc analysis of data and support S&OP process

Data Quality & Access

• Maintain and manage data sources and relationships with internal stakeholders and agency partners (if necessary) ensuring data integrity is at the heart of the function
• Provide a platform, that is easy to access and use, to the marketing team
• Work cross-functionally to ensure that there are synergies of data access and avoid duplication of efforts

Shape the Business

• As custodian of various data sources – take ownership of the hub of knowledge on these data sources and use this knowledge to inform and guide business decisions around forecasting and driving profitable growth

People

• Lead personal development and career development
• Upskill colleagues through imparting knowledge and empowering them
• Build strong relationships within team and broader business
• Cross Functional collaboration & key internal stakeholder relations are essential to ensure alignment with the broader business

Marketing Insights

• Gather and interpret marketing Insights
• Present market insights
• Steer sales and trade marketing focus through market insights

Job Requirements

• Relevant Tertiary Degree, Post Grad Marketing
• 5 years+ data analytics / insights experience
• Sub Saharan Africa experience essential
• Proficient using the latest versions of Microsoft Word, Excel, Powerpoint, Pivotables, Nielson, Media.
• Excellent data analysis skills with the ability to distil higher level insights from a macro point of view as well as getting to the detail\
• Excellent presentation skills
• Working with big data and BI advantageous
• Working with database management advantageous

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Purpose

Drive value creation of assigned brand by developing and implementing cut through communication assets, touch point strategies and activations to excite consumers and customers.  
The individual will be responsible to implement, for the assigned brand, the short to medium term brand strategies and integrated Marketing plan in line with company, regional and global Marketing strategies. Realize the operating targets and marketing objectives by optimizing innovation, brand activation, pricing, sponsorships, brand communications and people development. Responsible for market share and profitability (Gross Profit Net) of assigned brands in line with portfolio strategy. 
 
Key Responsibilities

Strategy

• Support the creation and execution of the brands strategy
• Understand and use consumer and market insights to build strong brands
• Understand and utilize Demand space thinking to activate the brand in correct channel and with correct comms
• Support competitive strategy review to define implications and learning
• Ensuring, through the use of best practice and commercial acumen, profitable and sustainable growth of the brand. Delivering against commercial targets derived from the business goals
• Support brand strategy development and execution to grow the brand within portfolio including price positioning, SKU split, brand positioning and communication within resource allocation 

Planning

• Supporting the yearly development process of the plans for the brands within portfolio
• Support brand target setting, ATL/ BTL budget development, 360 degree communication plan, brand activities calendar, activation plans
• Support brand team alignment processes with key stakeholders to drive strategies to action
• Support agency briefing and management, internal approval from marketing manager, alignment with key stakeholders at the operating environment

Execution

• Plan, monitor and drive excellent execution of  brand activation plans in line with ATL / BTL budget
• Brief key internal and external suppliers to drive excellent activation and sponsorship execution
• Optimise ATL / BTL spend administration
• Manage day to day agency partnerships to deliver brand strategies and activities
• Plan, monitor and drive excellent execution of  brand activation plans in line with ATL / BTL budget
• Brief key internal and external suppliers to drive excellent activation and sponsorship execution
• Keep ATL / BTL spend for within budget and administration parameters
• Manage day to day agency partnerships to deliver brand strategies
• Manage internal stakeholder relationships including procurement, finance, TM & Sales to effectively execute on plans

Monitoring / reporting

• Tracking, analyzing and using financial information to monitor and maximize return on brand investment
• Understand and analyze insights from market, media and consumers trends
• Budget commitments, invoicing and spend

Experience

• Minimum 5 years’ relevant marketing experience, ideally across a range of categories/FMCG’s
• Understanding of the FMCG value chain.
• High ability of cross functional management and project management skills & experience.
• Experience with and demonstrable ability for strategic thinking and planning skills.
• Mastery of executing marketing plans.
• Strong commercial acumen.
• Skills in analytics
• Ability to apply already developed consumer insights in campaigns
• Demonstrated creativity and creative management, including strong demonstrated experience in leading creative work and agency partnerships.
• Superior communication skills, both written and oral.
• Passion for business/the work and a constant learner

go to method of application »

Purpose

Drive value creation of assigned brand by developing and implementing cut through communication assets, touch point strategies and activations to excite consumers and customers.  
Implement, for the assigned brand, the short to medium term brand strategies and integrated Marketing plan in line with company, regional and global Marketing strategies. Realize the operating targets and marketing objectives by optimizing innovation, brand activation, pricing, sponsorships, brand communications and people development. Responsible for market share and profitability (Gross Profit Net) of assigned brands in line with portfolio strategy. 
 
Key Responsibilities
 
Strategy

• Support the creation and execution of the brands strategy
• Understand and use consumer and market insights to build strong brands
• Understand and utilize Demand space thinking to activate the brand in correct channel and with correct comms
• Support competitive strategy review to define implications and learning
• Ensuring, through the use of best practice and commercial acumen, profitable and sustainable growth of the brand. Delivering against commercial targets derived from the business goals
• Support brand strategy development and execution to grow the brand within portfolio including price positioning, SKU split, brand positioning and communication within resource allocations

Planning

• Supporting the yearly development process of the plans for the brands within portfolio
• Support brand target setting, ATL/ BTL budget development, 360 degree communication plan, brand activities calendar, activation plans
• Support brand team alignment processes with key stakeholders to drive strategies to action
• Support agency briefing and management, internal approval from marketing manager, alignment with key stakeholders at the operating environment

Execution

• Plan, monitor and drive excellent execution of  brand activation plans in line with ATL / BTL budget
• Brief key internal and external suppliers to drive excellent activation and sponsorship execution
• Optimise ATL / BTL spend administration
• Manage day to day agency partnerships to deliver brand strategies and activities
• Plan, monitor and drive excellent execution of  brand activation plans in line with ATL / BTL budget
• Brief key internal and external suppliers to drive excellent activation and sponsorship execution
• Keep ATL / BTL spend for within budget and administration parameters
• Manage day to day agency partnerships to deliver brand strategies
• Manage internal stakeholder relationships including procurement, finance, TM & Sales to effectively execute on plans

Monitoring / reporting

• Tracking, analyzing and using financial information to monitor and maximize return on brand investment
• Understand and analyze insights from market, media and consumers trends
• Budget commitments, invoicing and spend

Experience

• Minimum 5 years’ relevant marketing experience, ideally across a range of categories/FMCG’s
• Understanding of the FMCG value chain.
• High ability of cross functional management and project management skills & experience.
• Experience with and demonstrable ability for strategic thinking and planning skills.
• Mastery of executing marketing plans.
• Strong commercial acumen.
• Skills in analytics
• Ability to apply already developed consumer insights in campaigns
• Demonstrated creativity and creative management, including strong demonstrated experience in leading creative work and agency partnerships.
• Superior communication skills, both written and oral.
• Passion for business/the work and a constant learner

go to method of application »

Purpose

Drive value creation of assigned brand by developing and implementing cut through communication assets, touch point strategies and activations to excite consumers and customers.  
Implement, for the assigned brand, the short to medium term brand strategies and integrated Marketing plan in line with company, regional and global Marketing strategies. Realize the operating targets and marketing objectives by optimizing innovation, brand activation, pricing, sponsorships, brand communications and people development. Responsible for market share and profitability (Gross Profit Net) of assigned brands in line with portfolio strategy. 
 
Key Responsibilities
 
Strategy

• Support the creation and execution of the brands strategy
• Understand and use consumer and market insights to build strong brands
• Understand and utilize Demand space thinking to activate the brand in correct channel and with correct comms
• Support competitive strategy review to define implications and learning
• Ensuring, through the use of best practice and commercial acumen, profitable and sustainable growth of the brand. Delivering against commercial targets derived from the business goals
• Support brand strategy development and execution to grow the brand within portfolio including price positioning, SKU split, brand positioning and communication within resource allocations

Planning

• Supporting the yearly development process of the plans for the brands within portfolio
• Support brand target setting, ATL/ BTL budget development, 360 degree communication plan, brand activities calendar, activation plans
• Support brand team alignment processes with key stakeholders to drive strategies to action
• Support agency briefing and management, internal approval from marketing manager, alignment with key stakeholders at the operating environment

Execution

• Plan, monitor and drive excellent execution of  brand activation plans in line with ATL / BTL budget
• Brief key internal and external suppliers to drive excellent activation and sponsorship execution
• Optimise ATL / BTL spend administration
• Manage day to day agency partnerships to deliver brand strategies and activities
• Plan, monitor and drive excellent execution of  brand activation plans in line with ATL / BTL budget
• Brief key internal and external suppliers to drive excellent activation and sponsorship execution
• Keep ATL / BTL spend for within budget and administration parameters
• Manage day to day agency partnerships to deliver brand strategies
• Manage internal stakeholder relationships including procurement, finance, TM & Sales to effectively execute on plans

Monitoring / reporting

• Tracking, analyzing and using financial information to monitor and maximize return on brand investment
• Understand and analyze insights from market, media and consumers trends
• Budget commitments, invoicing and spend

Experience

• Minimum 5 years’ relevant marketing experience, ideally across a range of categories/FMCG’s
• Understanding of the FMCG value chain.
• High ability of cross functional management and project management skills & experience.
• Experience with and demonstrable ability for strategic thinking and planning skills.
• Mastery of executing marketing plans.
• Strong commercial acumen.
• Skills in analytics
• Ability to apply already developed consumer insights in campaigns
• Demonstrated creativity and creative management, including strong demonstrated experience in leading creative work and agency partnerships.
• Superior communication skills, both written and oral.
• Passion for business/the work and a constant learner

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Purpose 

Responsible for the planning, development, execution, and evaluation of a capability development program that ensures the right level of skills and capabilities to deliver against business needs. The role is responsible for supporting continuous improvement activities and capability development impacting Safety, Quality & Performance across all plants/clusters including operational setup activities and operational management of the Supply Chain Training Academy.

Key Responsibilities

Training strategy & TPM implementation:

• Co-develop the Supply Chain TPM, Technical Training & Capability development strategy framework in line with business requirements, needs and priorities.
• Implementation of Supply Chain Functional Competencies (CAD).
• Ensure effective application of TPM tools, fundamentals and improv ement processes through effective coaching and training programs.
• Support the roll-out and training of digital tools related to Connected Worker and Smart Brewery use cases.
• Translating business and capability needs into learning standards and material.
• Prepare training materials from Train the Trainer documents & deliver required training to Supply Chain colleagues.

Annual Training budget preparations, monitoring & control:

• Build a bottom-up annual training budget based on annual training plans and programs.
• Calculates costs of training & monitors training expenses.
• Budget for training (development of material and centrally provided training), provide guidance to site for site budget.
• Meet training financial objectives by forecasting training requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Explore and identify training providers and obtain quotations, recommend vendors for selection based on proposed curriculum, past track record and program fees.

Detailed planning and execution of all training:

• Develop training needs analysis with key stakeholders.
• Prepare and communicate training plans for SC Opco to improve TPM maturity and comply to Safety, Food Safety, Environment and Quality regulations.
• Design, develop and deliver functional, leadership, technical and TPM skills training to all Supply Chain personnel.
• Plans numbers of trainees required for each training, resources needed and coordination of training activities.
• Coordinate development of training content (through internal and external SME’s)
• Manage the execution of training including pre assessments, post assessments and work-based assignments.
• Conduct relevant training where required.
• Measure and report progress against plan.

Manage the Academy Learning Centre to serve as a high-quality in-house learning centre:

• Keep all training equipment/simulators up to date.
• Manage the day-to-day operations of the Supply Chain academy to maintain a safe and conducive learning environment.
• Processing the formal admin required for accredited programs.

Support People, Organization and Development Pillar activities:

• Liaise with plant/cluster TPM & Capability Specialists to define specific training needs based on Man & Method root causes from root cause failure analysis deployments.
• Assist in set up & management of POD knowledge database.
• Implement and train on TPM tools to support TPM implementation and drive results.
• Be the champion for a zero-loss culture and improvement mindset.
• Lead and champion Supply Chain Reward & Recognition and Onboarding programs.
• Active participation and contribution to Opco, Regional and Global TPM and POD communities.
• Coach and facilitate priority Competency Gap Reduction teams linked to SC priority KPI’s.

Contribution to career path development:

• Work with HR to develop appropriate career path for non-management roles.
• Design and management of trainee programs including internal assessment and program evaluation.
• Lead and coordinate the recruitment of learners/in-service and management trainees.
• Jointly carry out entry level assessment for trainees where required.

Training KPI’s & reporting:

• Accurate & timely reporting of training execution against plan & POD KPI’s in capability areas.
• Assist in the design & implementation of SCA training reporting system.
• Support the functioning and development of all pillars in SC and ensure that training KPI and reporting is carried out.
• Govern data collection and inputs into BCS system together with BCS coordinator.

Job Requirements:

Education

• N.Diploma or B.Tech in Quality, Engineering, Supply Chain or Management fields.
• Learning and Development qualifications advantageous.

Experience

• 3-5 years’ experience working within a manufacturing operational environment.
• 3-5 years’ experience in Operations, Continuous Improvement, Quality or Learning & Development experience required.
• 1+ years strong practical experience with TPM implementation or other related World Class Manufacturing or Operational Excellence programs.
• Experience in executing Learning & Development programs within a Supply Chain environment.
• Administration of Skills Program and Learnerships documentation.
• Excellent presentation skills.
• Technical and analytical skills including advanced computer skills and SAP knowledge.
• Basic engineering and digital knowledge.
• Ability to communicate effectively at different organization levels.
• Good verbal and written communication skills.

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Purpose

The CIM will be the key strategic advisor & custodian of consumer, shopper and market intelligence which informs, inspires & provokes transformational action for growth. This includes the synthesis of key insights from disparate information sources, with the primary purpose of identifying opportunities and risks to deliver business value for Heineken Beverages International, through data driven recommendations & decisions (marketing and other internal stakeholders).

Key Responsbilities

• Lead Consumer Inspiration within the Marketing teams at HQ and broader HBI markets
• Partner to inspire consumer insight generation in business teams to drive informed business decision
• Lead Brand Health measurement and develop/manage Total Market read (Nielsen or other)
• Support brand positioning, assets, product and communication development through providing sound consumer insights
• Provide key learning and recommendation on action to be done from any consumer research conducted
• Look for trends and big picture learnings from various pieces of information understanding the impact / implications for the business and recommendations on how we address or exploit these
• Lead the Polaris implementation across HBI focus markets
• Implement Brand Power trackers across key HBI market

Support Innovation agenda

• Support innovation agenda through sound consumer research and insightful recommendations that shape thinking
• Track new innovations in market performance ensuring that we are proactive and not reactive
• Understand whites spaces and new opportunities based on consumer insights and what the implications and recommendations are for the innovation funnel
• Support the Business in market estimation, forecasting, post-implementation evaluations
• Incorporating new data sets into market tracking into other data sources to ensure we have a big picture view

Partner in HBI Portfolio Strategy and Business Planning

• Portfolio Strategy – input through Polaris and portfolio strategy process (WTP & HTW)
• Annual Planning (MWB, Integrated Commercial Plan,)
• Brand Strategy (Positioning, Pricing, and Markets)

Lead Vendor Relationships and CMI Budget Management

• Develop partnership with Procurement to develop processes for vendor management and spending optimization
• Manage and optimize Opco budget and resources to increase ROI of research spending
• Create and maintain vendor management process that is based on on-going reviews and formal feedback

Ongoing development of depth of CMI expertise within the HBI OpCo: Contribute to development of key stakeholder understanding and leveraging of consumer, shopper and market insights in decision making.

• Develop and coach focus markets stakeholders to ensure that they are constantly growing and developing in consumer and market insights
• Lead personal development and career development
• Upskill colleagues through imparting knowledge and empowering them
• Build strong relationships within team and broader business 

Experience

• 10 years+ Marketing, Insights, and Analytics experience
• Proficient using the latest versions of Microsoft Word, Excel, Powerpoint, bespoke research analytics platforms (e.g. SPSS, Tableau)
• Proven Consumer Insight interpretation and analysis e.g. Retail Audits, Media & Marketing Mix Optimisation, Qualitative and Quantitative research, Portfolio Strategy, Price Elasticity
• Excellent oral (story-telling)and written communication skills and exceptional interpersonal skills. Able to explain and translate complex concepts into meaningful insights and action for the business in oral and written forms.
• Proven skills in unearthing insights to drive strategy, identify growth opportunities, trends, innovation & advertising development
• Insightfulness - Balancing multiple internal and external sources of information with intuition in order to generate integrated insights that enable the development of compelling narratives that drives business value generation
• Commercial Acumen and Fluency - Balance short and long term business value generation through the regular application of commercial principles across the whole value chain and take ownership around course corrective rigour
• Innovativeness - Fearlessly challenges conventional ways of working and thinking in all aspects of the business - in order to inspire continuous improvements that drives business value. The ability to formulate new ideas or to adapt or use existing ideas in a new or unexpected way to solve problems.
• Personal effectiveness & excellence – Display an iterative learning mentality.  Actively seeks out opportunities to learn and develop, and promotes learning and development in others
• Resilience - Remains determined despite frequent obstacles. Possess high levels of EQ
• Creative - The ability to use imagination and new ideas to produce solutions
• Entrepreneurial – The ability to think ahead to spot or create opportunities and maximize them
• Builds collaborative relationship and networks – People and relationship building centric. Develops internal/external relationships with an Organization focus, to resolve both short-term issues and advance longer-term projects/work
• Engagement skills - Communicates persuasively and confidently to influence and negotiate positive outcomes. Ability to use storytelling to effectively inspire stakeholders to implement the proposed actions/ solutions
• Challenging - The ability to challenge the status quo and drive change in a business environment
• Responsible & Accountable - The ability to work in a way that considers its impact on other people, organisational goals and the wider environment

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Purpose

As a Reward Manager, you will play a key role in managing the operational process within the reward space for all the countries within Heineken Beverages. This role offers an exciting opportunity to contribute to the overall success of our organization by attracting and retaining top talent. This role requires a strong analytical mindset, attention to detail, and the ability to communicate complex information effectively.

Key Responsibilities

• Responsible for appropriate reward benchmarking to ensure our reward offering remain competitive.
• Manage the participation in salary and benefits surveys as well as other market research activities to stay informed about industry best practices and make recommendations for change.
• Analyze and interpret reward data to identify trends, outliers, and opportunities for improvement.
• Assist in the design, development, and implementation of Reward policies and procedures.
• Collaborate with the People Partners and management to evaluate positions, ensuring internal and external equity.
• Managing the governance around Job Evaluations.
• Maintain and update salary structures and pay scales.
• Manage the annual salary review process, including merit and performance increases. This includes designing of the adjustment grid in line with the market.
• Ensure compliance with legal and regulatory requirements related to reward.
• Manage the various global, regional and local reward programs, such as fair pay, incentive plans, retirement plans, employee recognition programs, annual planning etc.
• Manage the benefits we provide to employees, i.e. retirement funds, medical aids, risk benefits, etc.
• Manage the Global Mobility process within the global framework.
• Drive improvement processes and set priorities in order to develop, implement and maintain best in class standards and basic conditions.
• Engagement with the people team and senior leaders to share and improve reward information and reporting.

Education & Experience

• Bachelor’s degree in Human Resources, Business Management, Finance, or a related field.
• Relevant certification (e.g., Global Remuneration Professional) is a plus.
• Proven experience as a Reward Specialist or Analyst, or similar role in the people or finance
• functions.
• Experience working in a Global organization or working with other African countries
• Proven experience in conducting job evaluations and job analysis, with a strong understanding of reward principles. (Experience using Guide Charts as JE tool is a plus).
• Strong analytical and data interpretation skills, with proficiency in Excel or similar tools.
• Familiarity with reward benchmarking surveys and methodologies.
• Excellent communication skills, both written and verbal.
• Detail-oriented with a high level of accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and project management skills.