TPM & Capability Spec: Processing and Services at The Heineken Company

Purpose 

Responsible for the planning, development, execution, and evaluation of a capability development program that ensures the right level of skills and capabilities to deliver against business needs. The role is responsible for supporting continuous improvement activities and capability development impacting Safety, Quality & Performance across all plants/clusters including operational setup activities and operational management of the Supply Chain Training Academy.

Key Responsibilities

Training strategy & TPM implementation:

• Co-develop the Supply Chain TPM, Technical Training & Capability development strategy framework in line with business requirements, needs and priorities.
• Implementation of Supply Chain Functional Competencies (CAD).
• Ensure effective application of TPM tools, fundamentals and improv ement processes through effective coaching and training programs.
• Support the roll-out and training of digital tools related to Connected Worker and Smart Brewery use cases.
• Translating business and capability needs into learning standards and material.
• Prepare training materials from Train the Trainer documents & deliver required training to Supply Chain colleagues.

Annual Training budget preparations, monitoring & control:

• Build a bottom-up annual training budget based on annual training plans and programs.
• Calculates costs of training & monitors training expenses.
• Budget for training (development of material and centrally provided training), provide guidance to site for site budget.
• Meet training financial objectives by forecasting training requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Explore and identify training providers and obtain quotations, recommend vendors for selection based on proposed curriculum, past track record and program fees.

Detailed planning and execution of all training:

• Develop training needs analysis with key stakeholders.
• Prepare and communicate training plans for SC Opco to improve TPM maturity and comply to Safety, Food Safety, Environment and Quality regulations.
• Design, develop and deliver functional, leadership, technical and TPM skills training to all Supply Chain personnel.
• Plans numbers of trainees required for each training, resources needed and coordination of training activities.
• Coordinate development of training content (through internal and external SME’s)
• Manage the execution of training including pre assessments, post assessments and work-based assignments.
• Conduct relevant training where required.
• Measure and report progress against plan.

Manage the Academy Learning Centre to serve as a high-quality in-house learning centre:

• Keep all training equipment/simulators up to date.
• Manage the day-to-day operations of the Supply Chain academy to maintain a safe and conducive learning environment.
• Processing the formal admin required for accredited programs.

Support People, Organization and Development Pillar activities:

• Liaise with plant/cluster TPM & Capability Specialists to define specific training needs based on Man & Method root causes from root cause failure analysis deployments.
• Assist in set up & management of POD knowledge database.
• Implement and train on TPM tools to support TPM implementation and drive results.
• Be the champion for a zero-loss culture and improvement mindset.
• Lead and champion Supply Chain Reward & Recognition and Onboarding programs.
• Active participation and contribution to Opco, Regional and Global TPM and POD communities.
• Coach and facilitate priority Competency Gap Reduction teams linked to SC priority KPI’s.

Contribution to career path development:

• Work with HR to develop appropriate career path for non-management roles.
• Design and management of trainee programs including internal assessment and program evaluation.
• Lead and coordinate the recruitment of learners/in-service and management trainees.
• Jointly carry out entry level assessment for trainees where required.

Training KPI’s & reporting:

• Accurate & timely reporting of training execution against plan & POD KPI’s in capability areas.
• Assist in the design & implementation of SCA training reporting system.
• Support the functioning and development of all pillars in SC and ensure that training KPI and reporting is carried out.
• Govern data collection and inputs into BCS system together with BCS coordinator.

Job Requirements:

Education

• N.Diploma or B.Tech in Quality, Engineering, Supply Chain or Management fields.
• Learning and Development qualifications advantageous.

Experience

• 3-5 years’ experience working within a manufacturing operational environment.
• 3-5 years’ experience in Operations, Continuous Improvement, Quality or Learning & Development experience required.
• 1+ years strong practical experience with TPM implementation or other related World Class Manufacturing or Operational Excellence programs.
• Experience in executing Learning & Development programs within a Supply Chain environment.
• Administration of Skills Program and Learnerships documentation.
• Excellent presentation skills.
• Technical and analytical skills including advanced computer skills and SAP knowledge.
• Basic engineering and digital knowledge.
• Ability to communicate effectively at different organization levels.
• Good verbal and written communication skills.