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As a leading supplier at the forefront of the corporate travel industry, The Capital Hotel Group has achieved outstanding success since its inception in 2008. The Capital Hotels and Apartments consists of 9 Apartment Hotels located in Sandton, Rosebank, Pretoria and Cape Town. We offer standard hotel rooms, fully furnished serviced apartments and modern conf...
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Description:
- The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner.
- In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.
Responsibilities:
- Matric
- 1 – 2 Years Porter/Doorman experience
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Friendly, courteous and service-orientated
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
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Description
The Night Auditor checks front office accounting records for accuracy and on a daily basis summarises and compiles information for the hotels financial records. The Night Auditor tracks room revenue, occupancy percentages and other front office operating statistics.
In addition, the incumbent will prepare a summary of cash, cheque and credit card activities, reflecting the hotel’s financial performance for the day. They post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
Requirements
- Matric
- Hospitality Qualification or Similar
- 1 – 2 Years night audit experience
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Well versed in an HMS system (Protel advantageous)
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
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Description
The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities: front of house and stock.
Requirements
- Matric
- Previous Restaurant experience essential
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Ability to work shifts
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Description
As Kitchen administrator, he/she will be required to fulfil both hands-on duties for the kitchen team as well as all kitchen administrative duties and assisting with hygiene audit documentation (FCS Audits/Inspections).
Requirements
- Matric
- Culinary Arts or F&B Qualification is advantageous
- Experience in FCS
- Experience with staff time sheet management and submission
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable/Professional appearance and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Think creatively
- Apply professional, product or technical expertise
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Description
You will be responsible for (but not limited to):
- Checking guests in and out of the hotel
- Maintaining guest accounts and processing guest transactions during their stay
- Dealing with any and all special needs or requests from guests during their stay
- Assisting with reservations for guests as and when required
Requirements
- Matric
- Relevant Hospitality Management qualification is advantageous
- Sound knowledge of Front Office, Reservations and General Management Procedures
- Communication, engagement and Guest Service Skills
- Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
- Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to work shifts
- Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
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Description
The Barman is responsible for accurately mixing and serving alcoholic, non-alcoholic and coffee products to guests and service staff in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities: front of house and stock.
Requirements
- Matric
- Previous Barman/Bar Lady experience advantageous
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Well versed in an HMS system (Protel advantageous)
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
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Description
The Restaurant Outlet Manager is responsible for supervising and coordinating day to day all food and beverage operations for the Restaurant, Room Service, Conferencing and Functions at the Hotel and all details pertaining to functions being held in keeping with the Capital Hotel Group’s standards. The position is primarily concerned with three main functional activities: supervision, front of house and administration.
Requirements
- Matric
- Hospitality or Food Services Management Qualification
- Proven work experience as an Assistant Restaurant Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and waitering staff
- Familiarity with restaurant management software - EasiPos
- Strong leadership, motivational and people skills
- Acute financial management skills
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Friendly, courteous and service-orientated
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable/Professional appearance and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Leadership skills
go to method of application »
Description
You will be responsible for (but not limited to):
- Checking guests in and out of the hotel
- Maintaining guest accounts and processing guest transactions during their stay
- Dealing with any and all special needs or requests from guests during their stay
- Assisting with reservations for guests as and when required
Requirements
- Matric
- Hospitality Qualification or similar
- Sound knowledge of Front Office, Reservations and General Management Procedures
- Communication, engagement and Guest Service Skills
- Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
- Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
- Previous Night Audit experience advantageous
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to work shifts
- Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
go to method of application »
Description
The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities: front of house and stock.
Requirements
- Matric
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Ability to work shifts
go to method of application »
Description
As the Procurement Systems Administrator you will play a crucial role in ensuring the efficiency and accuracy of our procurement processes. You will be responsible for supplier maintenance, price updates and uploads, system maintenance, and system analysis, all while leveraging your advanced Excel skills to support Hotel operations effectively.
Requirements
- Matric
- Qualification in Logistics or Supply Chain Management advantageous
- 2 – 3 Years System Administration experience
- Advanced proficiency in Microsoft Excel, with experience in data analysis and reporting.
- Previous experience in procurement or supply chain management, with a focus on supplier management and system administration.
- Excellent organisational and multitasking abilities.
- Knowledge of food and beverage stock management and procurement processes.
- Strong analytical and problem-solving skills.
- Understanding of the hospitality industry and its specific procurement needs.
go to method of application »
Description:
- The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner.
- In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.
Responsibilities:
- Matric
- 1 – 2 Years Porter/Doorman experience
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Friendly, courteous and service-orientated
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
go to method of application »
Description:
Responsible for greeting customers at a restaurant with a smile, welcoming them into the establishment, seating them, and providing them with a menu. Responsible for creating the first and last impression of the restaurant. Keeping the restaurant orderly, making sure the customers are content, and keeping track of what's going on at each table by interacting with guests during their meals.
Requirements
- Matric
- Previous Restaurant Hostess experience essential
- Guest Service Focussed
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Ability to work shifts
Method of Application
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