Current Vacancies at Hollywoodbets

Job Purpose

• The Treasury Administrator will complete second level approval of withdrawal payments on the banking systems and through the withdrawals app where appropriate

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Previous Customer Service or Call Centre experience is an advantage.
• Matric
• MS office
• Excel – Intermediate to Advanced 
• Administrative management
• Computer literacy
• Financial Certificate/Diploma

What You’ll Do For The Brand:

• Ensure withdrawals are completed timeously and that all necessary checks are completed prior to approving/declining a withdrawal.
• Assist the administrator team with relevant payment investigations to resolve customer queries.
• Prepare batches of payments received by withdrawals and import onto the relevant banking systems that are processed manually.
• Complete relevant payments directly on the withdrawals app that are processed automatically.
• Action EFT tickets from the branches and ensure the tracking system is updated.
• Liaise with banks on all banking related issues.
• Ensure that all valid payment requests and any significant payment delay issues are dealt with.
• Ad hoc tasks and requests.

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Job Purpose

The successful candidate will be responsible for maintaining cleanliness and hygiene at the Branch and ensure the building is always in a clean and orderly condition, always.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Housekeeping experience.

What you’ll Do For The Branch:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene is always maintained.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area).
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned.
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch

Manager as and when required.

• Declares breakages to the Branch Manager.
• The cleaning of branch aircon filters weekly.
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed.
• Table legs are adjusted to avoi

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The successful candidate will be responsible for the administration of the company’s payroll systems whilst maintaining strict confidentiality standards. The ideal candidate will also be responsible for timely and accurate delivery of payroll and related client service, including recordkeeping and reporting and will be required to provide accounting and project management support to Finance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 3 years’ in a payroll related position.

What You’ll Do For The Brand:

• First point of contact for team members for Payroll.
• Process payroll and maintain payroll information accurately as required, ensuring all transactions are authorized, recorded and documented. This includes checking of transactions uploaded by the time and attendance officers.
• Ensure that salaries (spreadsheet and required documents) are signed off / authorized by the appropriate manager(s). Ensure that sign off (spreadsheet) balances to the payroll/pay register.
• Ensure that salaries are correctly and timeously paid, and that provident fund, statutory and payroll related payments (external providers) are paid by the due dates.
• Prepare and maintain payroll related records.
• Prepare reports, analysis, summaries, journals, statutory submissions and reconciliations timeously as required.
• Work closely with the Human Resources department to research and resolve problems, perform scheduled activities, liaise with external service providers, prepare and maintain accurate records.
• Provide accounting support to Financial personnel.
• Provide support to line managers and employees with Payroll related concerns and queries.
• Resolve queries from SARS, statutory and external provider.
• General admin as required.

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The successful candidate will be responsible for the Regional administration of functions in respect of performance tracking, reporting, personnel document filing, and stock control of marketing and branding equipment within the Region. 

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Matric
• Valid driver’s license.
• 1 year experience in administration.

What You Will Do For The Brand:

• Assist with setting up at special promotions/events making sure that the setup is in line with the Hollywoodbets standard and supporting the team.
• Ensure Mobile Clerks have uniforms and name badges.
• Assist with pulling reports (stock, vehicle inspections, branding, etc.)  from OPUS and share with relevant Managers as per business requirements.
• Responsible for Stock ordering, allocating, maintaining, controlling as well as reporting on any stock shortages that are encountered or communicated from the team. Ensuring that all branding is cleaned and packed away – full accountability for the branding and reporting on any missing items.
• Check operational requirements to ensure all are in order e.g. inventory, uniforms, terminals/Kazang machines are working, and file updates.
• Visit promotional sites to ensure that Mobile Clerks are actively promoting the Hollywood brand and that correct branding material are used and visible.
• Work closely with the iBranch Support Center, which includes the Mobile Helpline as well as FICA/Deposits/Withdrawals to ensure that new Customers are signed up and serviced appropriately.
• Daily, Weekly, and Monthly management reporting.
• Consolidating regional reports from managers to the relevant department at Team Support e.g. promo tracker, booster listing, PIP reports, etc.
• Facilitating Order Number requests in the region and ensuring payments are done as per the region’s requests.
• Assist RM with monthly and quarterly incentives – consolidation and requesting timesheets from time and attendance.
• Accommodation and flight bookings within the Region.
• Ordering of office supplier for Regional Office.
• Ensuring that all meeting minutes are distributed to team members.
• Any other Adhoc duties that might be required.

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The successful candidate will be responsible for supporting and coordinating overall front office activities, including the reception area, mail, purchasing, planning, scheduling, and facilities. They will also act as an assistant to the Office Administrator. The ideal candidate we also be responsible for directing and coordinating office and facilities services and related activities, including developing and supervising programs for the maximum utilization of services and equipment.

You Bring:

• Computer Skills/ Microsoft Office

A Bonus To Have:

• Reception/Office Administration Certificate.
• 2-5 Years Reception and Switchboard Experience.
• 2-5 Years Administrative/Clerical Experience.

What You’ll Do For The Brand:
Operational Duties.

• Greet incoming guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room and announce them appropriately to the relevant team members.
• Answer and direct any incoming calls while providing basic information when needed.
• Provide direct support to the team with regards to diary management, meeting management and call screening
• Tend to special needs guest needs and requests.
• Ensures the building is always in a presentable and good condition daily and reports any maintenance related issues to the Office Administrator/Building Manager.
• Ensure that Housekeeping maintains a safe and clean reception and floor area.
• Ensure that the TV is operational during work hours.
• Assists in the purchase of office and production supplies, materials, equipment, and services in accordance with company purchasing policies and budgetary restrictions. 
• Assists in coordinating the maintenance of office and building equipment. 
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipts; stocking items; delivering supplies to work stations, keeping records of stock issued. 
• Maintains and updates filing system for the department. Retrieves information from files/archiving when needed. 
• Maintaining office services and being the contact person for service providers.
• Responsible for managing meeting rooms including bookings, set up (water bottles, coffees and mints) and presentation.
• Work closely with Office Administrator/Building Manager to ensure all necessary arrangements have been made for new team members such as us equipment set up, login details, welcome packs etc. before the team members first day.
• Assist the Office Administrator in managing social events for the team.
• Performs other ad hoc tasks and projects as directed by the Office Administrator/Building Manager. 
• Ensure punctuality by being on duty timeously between 07h30 – 17h00.
• Ensure that telephone etiquette is maintained and that no personal phone calls are allowed to be made or received to and from the switchboard and/ company phone.

People:

• Performance must be tracked by yourself, and the onus is placed on you to set-up performance review meetings with the Office Administrator/Building Manager. Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu, and Innovation.
• Sustainable morale and team building initiatives.
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.

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Job Purpose

You Bring:

• 1-2 years Compliance related experience advantageous

A Bonus To Have:

• Completed or studying towards a diploma/degree, majoring in law, auditing, or accounting.
• Valid driver’s licence.

What You’ll Do For The Brand:

• Work closely with the Group AML Partner and contribute to the embedment of the RMCP requirements.
• Establishment and enhancement of processes in support of the RMCP.
• Contribute to the implementation of new and updated regulatory requirements.
• To assist with research on market trends and provide write-ups to the AML Partner
• Provide input into FICA related projects.
• Preparation and delivery of relevant training.
• Assist and support the development of the Group compliance function and updates of compliance risk management plans.
• Participation in the drafting and implementation of compliance frameworks, policies, and SOPs.
• Assist and support the Group compliance function by ensuring that compliance risks are appropriately monitored and managed.
• Assist with monitoring exercises and provide reports on findings. 
• Work with the business units to agree on findings, ratings and remedial action required.
• Maintain relationships with regulatory bodies and handle complaints from regulators.
• Development, implementation and maintaining of compliance monitoring plans in relation to FICA, or any other applicable legislation on a Group level, reporting findings to Management.
• Maintain and update LexisNexis with the application legislation and supporting policies and SOPs.
• Version control and record keeping of policies and procedures.

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The Operations Consultant will be responsible for attending to all queries, requests, and enquiries from the All Department, to ensure effective and timeously resolution of matters impacting operations.  Providing administrative support to the Mobile Department, assistance with project processes, and reporting on daily activities.

You Bring:

• A Matric qualification
• Valid driver’s license
• 2 – Years experience in administrative management

A Bonus To Have:

• Studying towards or completed a degree/diploma

What You’ll Do For The Brand:

• Assist, support and advise Regions on all aspects of iBranch Operations
• Communicate all updates on Policies and Procedures to the Regions
• Assist with marketing, promotions, events and assisting with branding campaigns within the Department from time to time
• Ensuring adequate stock levels of marketing and promotional items within the Regions
• Market research on potential new sites and arrange with all departments to set up promo/events (negotiate with different affiliates for sites/promo etc.)
• Management of ROI on all events/promotions
• Work closely with the Compliance Department (getting the contracts signed and understanding the legal aspect of the contracts)
• Reviewing of proposals for all events within the Regions
• Assist with all internal audit queries and liaise directly with the Audit Team – (Weekend mileage report, vehicle tracker vs. time and attendance and call cycle)
• Management of all traffic fines and Kazang Masterfile within the Regions (liaise with the relevant departments)
• Daily reporting to Business Partner
• Monitoring and analysing of Reports (Promo tracker, PIP, Booster Analysis, Teams Productivity reports, and ad-hoc reports) and providing feedback and recommendations to the regions
• Finance – Review invoices before the order number is issued and payment is made for promotions/events. Facilitate monthly regional branding payments 
• Maintaining a database of all branding within regions

Adhoc

• Support regions with training needs and assist with the facilitation and monitoring of the training in the regions
• Will be required to travel from time to time
• Perform other duties as assigned.