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Adapt IT is an innovative information technology (IT) services and specialised solutions provider, delivering IT solutions to some of the most successful Manufacturing, Financial Services, Education and Energy organisations in over 40 countries worldwide.Adapt IT is committed to fair and sustainable business practices and strict adherence to legislative r...
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Job description
Educational Qualification:
Graduates with qualifications in:
Minimum requirements
Job description
Account Management
Tradeshow Research
Research & Analysis
Minimum requirements
Qualification and Experience Requirements
Job description
Client Relationship Management:
Customer Consulting:
Support Desk and Service Level Agreement (SLA) Management:
Continuous Improvement:
Team Collaboration:
Risk Management:
Product Roadmap & Planning:
Cross-Functional Collaboration:
Product Improvement:
Minimum requirements
Education and Qualification
Relevant Experience
PURPOSE OF THE POSITION
Provide coaching to agents where technical and operational gaps are identified.
Minimum requirements
Minimum Qualification and Experience Requirements
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