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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To engage and build customer relations by providing business intelligence visually through data provisioning and reporting to enable Nedbank to achieve excellence in execution.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives for the achievement of key business strategies
- Participate and support corporate social responsibility initiatives
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems
- Demonstrate understanding of business needs through collaboration with business analysts to deliver on requirements
- Align to datamart model; data standards; metadata and operational level agreements by collaborating with relevant internal stakeholders.
- Consult with vendors by identifying technical requirements for implementation Execute on milestones through application of technical knowledge to planning delivery
- Contribute to document creation by attending technical design sessions
- Utilize resources by adhering to standards; policies and procedures
- Align and continuously improve set processes by identifying innovation opportunities (belongs in Transformation and Innovation Results dimension)
- Identify and mitigate risk by executing within governance
- Resolve incidents by logging and tracking through correct channels Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames
- Ensure information is shared with stakeholders and team during formal and informal interaction
- Manage production environment through building; maintaining and monitoring of load processes according to operational level agreements
- Produce business information and management information by collaborating with architecture and requirements creator and business users
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Information Systems diploma or degree, Statistics as a subject
Essential Certifications
- DMBok certification ( Data Management Body of Knowledge)
Preferred Certifications
- 1-3 years of experience using Denodo.
Minimum Experience Level
- 1-3 years experience in working with Excel or data management
- 1-3 years experience in PowerBI, SQL, Hadoop; with demonstrated ability to build automated reports and dashboards
- Degree/Certification applicable to relevant technology
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
Behavioural Competencies
- Adaptability
- Applied Learning
- Communication
- Work Standards
- Managing Work
- Quality Orientation
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Job Purpose
- To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.
Job Responsibilities
GROW:
- Escalate unfulfilled client request to the appropriated channel for actioning.
- On-board basic accounts (i.e Personal loans, Credit cards).
- Ensure client's needs assessment is completed to offer related products and services.
- Inform clients of finacial products, features and benefits.
- Deliver sales targets and achieve client acquisition, growth and retention objectives.
- Obtain referrals from existing clients and source leads from other business units.
- Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
- Keep clients informed of progress regarding their applications, queries and requests.
- Position client's financial product requests for approval in line with process and procedure.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
- Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
- Act with a client first mindset in all client engagements.
SOLVE:
- Solve basic problems and issues (i.e debit order dispute).
- Assess and listen carefully with understanding to establish and clarify client sales and service needs.
- Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
- Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
- Attend to administrative duties after on-boarding or service activity.
- Authenticate clients, provide client service and meet client's identified needs.
- Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Control the queuing process and prioritise clients with special needs.
- Ensure all devices are operational during business hours.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
- Complete sales tasks through planning and reviewing against agreed role requirements.
EDUCATE:
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
- Drive digital adoption to enable, educate and migrate clients on digital.
LEAD, RISK & COMPLIANC
- Identify and recommend opportunities to enhance processes, systems and policies.
- Manage client appointment schedule to meet business objectives
- Meet service excellence, teamwork and personal development goals.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (i.e. cards).
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
- Mitigate risks and meet regulatory and legislative requirements where applicable.
- Adhere to Workforce Management, principles, methodology and scheduling.
- Report suspicious transactions.
Essential Qualifications - NQF Level
Preferred Qualification
- FAIS accredited Qualification (Accounting, Finance, Banking, Business)
Minimum Experience Level
- Must have 2-3 years Retail/Banking Client Service, Sales, Relationship experience,
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Interbank operations
- Problem solving skills
- Client Relationship Management
- Product sales skills
- Employee engagement methodologies
- Microsoft Office
- Relevant Nedbank policies and procedures
Behavioural Competencies
- Sustaining Customer Satisfaction
- Building Customer Relationships
- Sales Persuasion
- Targeting Sales Opportunities
- Planning and Organizing
- Technology Savvy
- Adaptability
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Job Classification
- Nedgroup Investments is a leading asset management firm with offices in South Africa, London and the Isle of Mann. As the asset management division within Nedbank they manage over R400 billion of investors assets and are the leaders in low cost balanced solutions (the Core range) in South Africa. The Core investment team overseas the range of funds which include South African and Global mandates with more than R70 billion in assets under management. The Core range is used by institutional pension funds, independent financial advisors and is available to the public. As part of the Core Investment team an investment analyst will be exposed to leading thinking in combining technology with traditional investment management tools to assist investors in achieving their financial goals. Our website is : www.nedgroupinvestments.co.za
Job Purpose
- The purpose of the role is to assist with the implementation of this business' investment philosophy through data analysis, quantitative and qualitative modeling, research and support functions, in line with Nedbank Group strategy. There will also be a strong emphasis in incorporating environmental, social and governance factors into our investment considerations.
Job Responsibilities
- Compile, maintain and monitor economic, industry and other data series through research.
- Make investment recommendations by using quantitative and qualitative analysis.
- Identify and interpret relevant information using logic to seek cause and effect relationships.
- Assess needs and provide solutions interacting with internal and external clients.
- Provide feedback and make business presentations to stakeholders. Develop and use collaborative relationships to facilitate the accomplishment of work goals.
- Evaluate performance of fund/investment through regular financial performance reviews
- Develop software proficiency to deliver required outputs. Express ideas or facts clearly in written documentation so that the content is understood by the recipient. Develop sound product and industry knowledge and understanding the regulatory framework.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
People Specification
- We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Master’s Degree
Preferred Qualification
- Honours, Masters or Doctoral degree in Actuarial/ Sciences/ PPE (with maths)
- CFA qualification will be advantageous
Essential Certifications
Preferred Certifications
Technical / Professional Knowledge
- Data analysis
- Industry trends
- Decision-making process
- Analytical ability
- Managing conflict situations
- Building and maintaining effective relationships with internal and external stakeholders
- Strong interpersonal and communication skills
- Written and verbal communication skills
Minimum Experience Level
- Minimum of 1-3 years’ experience
Behavioural Competencies
- Aligning Performance for Success
- Building Partnerships
- Coaching
- Customer Focus
- Driving for Results
- High-Impact Communication
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Job Purpose
- The Nedbank Quants Exploration Programme (QEP) is a career-defining 4 day journey that will expose students in their undergraduate or postgraduate studies to the exciting world of being a Quant Analyst in a banking environment and harness your potential to be a game-changing business leader. If you aspire to have an exciting career specialising in quantitative and capital risk management, this vacation programme will give you insights into banking and Nedbank culture.
Job Responsibilities
During the vac work period within the Nedbank Quants Graduate Programme you will be:
- Provided with financial services work experience in the form of assigning real banking projects and challenges relevant to their field of study and career aspirations;
- Experience Nedbank’s purpose-led and people-driven culture, purpose and brand;
- Have the opportunity to interact with the Nedbank executives, Programme management and trainees;
- Gain insightful professional, leadership and interview skills, as well as improve your personal branding;
- Giving them an opportunity to engage with our leadership to understand how at Nedbank we aim to work better as a collective to unleash value and growth as a purpose-led organisation
- Exposing them to the Nedbank way and the value proposition of the Quants Graduate Programme;
- Be challenged by a wide range of relevant financial services related activities;
- And gain valuable insights into the world of banking.
Essential Qualifications - NQF Level
Type of Exposure
- Working with a group to identify solutions to a problem
- Completing various administrative duties
- Comparing two or more sets of information
- Capturing data
- Working in a fast -paced environment
- Working within a team
- Presentation before panel
Technical / Professional Knowledge
- Banking Knowledge
- Business Principles
- Cluster specific operations
- Data analysis
- Governance, Risk and Controls
- Relevant software and systems knowledge
- Business writing skills
Behavioural Competencies
- Applied Learning
- Communication
- Decision Making
- Stress Tolerance
- Managing Work
- Quality Orientation
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Job Purpose
- To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
- Action stakeholder requests by capturing and processing the administration request on the relevant system.
- Action vendor invoice payments by capturing and processing the data on the relevant system.
- Perform reconciliations from Supplier invoice and general leadger accounts by comapring with the supporting documents and Management Information Systems (MIS).
- Contribute to revenue increase by driving the submitted sales to completion.
- Compile a catalogue of services by allocating costs per product.
- Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
- Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
- Monitor departmental financial performance by analysing actual to budget variances.
- Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
- Minimise financial and reputational risk by ensuring accuracy of processing activities.
- Minimise operational costs by avoiding unnecessary expenditure.
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
- Verify client information on systems in accordance with Nedbank policies and FICA rules.
- Prepare trustee meeting packs and month end packs for management .
- Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Diploma: Financial Management / Diploma in Business Administration
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance, risk and controls
Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.
Job Responsibilities
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Minimum Experience Level
- 2-3 years' Business Service experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- 2-3 years' Relationship management experience would be an advantage
Requriements
- Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
- NQF Level 5 or Higher in a Financial or Business related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport is essentia
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Energy
- Building Trusting Relationships
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
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Job Purpose
- To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.
Job Responsibilities
- Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
- Examine and suggest financial solutions and strategies for the financial plan (plan for life).
- Assist clients in implementing their plans and carry out financial transactions.
- Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
- Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
- Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
- Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
- Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
- Building a sustainable and profitable practice.
- Participate and attend all business engagements to build and strengthen relationships.
Essential Qualifications
- Matric
- FAIS Fit and Proper qualification, preferably a Certificate: Financial Planning
- RE 5
Preferred Certifications
Minimum Experience Level
- Role specific / 1 - 5 years experience / exposure in sales
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Relevant software and systems knowledge
- Relevant regulatory knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Sales Disposition
- Building Trusting Relationships
- Energy
- Adaptability
- Continuous Learning
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Job Purpose
- To assist in the implementation of internal strategies and processes of the legal department in Nedbank Retail Recoveries, including the successful commencement of legal proceedings in the Magistrates Court, ensure the service of summons and through the disturbance of prescription secure the banks claims, lodge default judgment applications, reply to court queries. To ensure building and maintaining of lasting relationships with all stakeholders, clients, sheriffs and support functions. To implement the banks best legal recoveries strategies and processes to contain and reduce legal recoveries risk. Ensure that NRR internal recoveries department outperform external vendors at a lower cost.
Job Responsibilities
Commencement of legal proceedings
- Peruse documents of defaulting debtors. Identification of matters about to prescribe and prioritize. Instruct trace on the debtors. Draft 129 notices. Follow up on 1st notification notices. Draft summons. Peruse returns of service. Draft relevant court affidavits. Draft request for default judgment. Index and paginate documents to court. Reply to court queries. Draft letters to the sheriff. Attend to follow up with sheriffs in respect of service. Attend to upload court documents. Accurate balancing of assigned accounts. Ensure accuracy of client invoices. Keeping accurate records. Follow up on invoices.
Managed process
- Adhere to processes by following the prescribed steps and suggesting improvements or amendments to process documents. Operate within budget by following lean process management with all resources and demonstrating respect for resources. Fulfil compliance requirements by following the prescribed process document steps that have been formulated in accordance with all relevant policies; procedures and standards. Minimize risk by following and adhering the prescribed process document steps. Resolve work obstacles by providing solutions for de-raiders that threaten the effectiveness of business continuity and developing and utilizing contingency plans.
Improved Human Resources Business Processes
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis). Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank. Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
Other Job Responsibilities
Managed Self
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions. Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders. Ensure that own contribution and participation contributes to the achievement of team goals. Create and manage own career through guidance and support of management; department and colleagues. Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers. Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames. Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
Managed Policy and Process Adherence
- Manage portfolio by tracking performance and reporting on recovery on monthly basis. Utilize resources within target levels by limiting stationary use and personal telephone/internet/social media use. Manage quality and quantity of portfolio by checking accuracy and adherence to policies; procedures and standards. Ensure stakeholder/vendor compliance to guidelines by monitoring milestones against timelines. Mitigate risk by complying with legislative requirements; policies and procedures. Identify inefficiencies and shortcomings in processes by identifying areas of improvement based on systems; client and vendor feedback; legislation and industry trends.
Minimum Experience Level
- 1-3-year experience in credit recovery of which 2 years should preferably have been in a banking/financial environment.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Compliance Knowledge
- Relevant Nedbank Human Resources policies and practices
go to method of application »
Job Purpose
- To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.
Job Responsibilities
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Minimum Experience Level
- 4-5 years' Relationship management experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
Requirements
- NQF Level 5 or Higher in a Financial or Business-related field essential
- Post-Grad Degree in Financial/Business Management is an advantage
- Valid driver's license and own reliable transport is essential
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Energy
- Building Trusting Relationships
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
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Job Purpose
- To realise the detailed design through programming and configuration
Job Responsibilities
- Produce working quality software that meets the design under supervision
- Deliver component designs under supervision that are robust and fault tolerant as per the minimum required standards
- Ensure component designs are supportable, maintainable and re-usable
- Deliver software that is observable and scalable
- Trouble shoot and problem solve of software issues with guidance
- Produce documentation as per organisational standards
- Provide Maintenance and support of software in area of accountability
- Develop unit test cases and conduct unit testing
- Create deployment artefacts and stores in source control library under supervision
- Update the asset knowledge base
- Ensure integration of own work with other individuals and in team
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Diploma / Certificate in relevant language
Preferred Certifications
- Certificate in relevant language where available
Minimum Experience Level
- 4+ as a developer using C#
Types Of Exposures
- C#,
- API UI
- mobile dev exp
Technical / Professional Knowledge
- IT Data structures
- Application systems
- Agile Development
- System Development Life cycle(SDLC)
Behavioural Competencies
- Managing Work
- Collaborating
- Quality Orientation
- Applied Learning
- Initiating Action
- Technical/Professional Knowledge and Skills
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Job Purpose
- The objective and scope of work of GIA is to determine whether the Group’s systems of financial and internal controls, risk management and governance, as designed and operated by management, are adequate and effective.
- The scope of GIA’s work is determined by a risk-based approach and so the key risks facing the Group, including subsidiaries, and the requirements of the GAC, subsidiary Audit Committees and the Group and subsidiary Executive Committees. This should include alignment to business strategic priorities.
Job Responsibilities
- Support the periodic assessments of the outcomes of internal audit work to appropriate governing bodies, including the GAC and Board Risk Committee;
- Comply with regulatory and corporate governance expectations of internal audit functions;
- Report significant issues related to the processes for controlling the activities of the Group, including potential improvements to those processes;
- Report periodically on the progress of the audit plan delivery with the use of Data analytics
- Maintain and report on whether GIA has sufficient professional audit staff with knowledge, skills, experience and professional qualifications to meet the requirements of the GIA Charter and audit plan;
- Have in place a robust process to follow-up management’s agreed actions to address issues raised by GIA;
- Accountable for the delivery and measurable performance of their respective portfolio, including audit plan delivery;
- Apply judgement to provide an overall audit opinion on the system of internal financial controls of the Group;
- Provide insights from the outcomes of internal audit work to appropriate governing bodies
- Maintain an open and constructive relationship as a Trusted Advisor with senior internal and external stakeholders including Institute of Internal Audit, SARB, External Audit and Business Executives.
- Implement effective and efficient audit processes to ensure that audit processes are optimized and comply with regulatory and corporate governance expectations of internal audit functions.
- Develop and Maintain relationships with business and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment;
- Contribute to the development of a 12-month rolling audit plan using a risk-based methodology, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management, the GAC and the Board;
- Submit the 12-month rolling audit plan to the Executive Manager for review and approval prior to the commencement of a calendar year when required;
- Deliver and report on the rolling risk-based plan;
- Allocate audit resources in accordance with the risk profile for the responsible clusters and ensure the effective and efficient use of these resources in accordance with approved budgets;
- Have a robust process in place to follow-up and report on management’s progress in implementing agreed actions to address issues identified by GIA;
- Maintain an open and constructive relationship with the CIA, Executive Manager, Business executives, and key stakeholders by providing value added services and sharing information;
- Managed the implementation, execution and delivery of data and analytical projects and provide support to other GIA teams;
- Conduct research, development and implementation of data analytics and data driven solutions covering the entire spectrum from basic analytics to advanced analytics such as Continuous Auditing programmes, predictive modelling, machine learning and artificial intelligence..
Minimum Experience Level
The following minimum experience is required:
- Financial services experience in a management position.4 – 5 years of experience in managing and leading teams in executing on Analytical reviews and relevant level of experience in data analysis / query development / data warehousing / data mining / data quality / data migration / data visualization/Programming or Software Development.
- Experience with relevant data analytical foundation tools in SQL, SAS, R, Python, SAP, ACL, IDEA, virtualisation tools such as SAS VA, Microsoft Power BI, R Shinny, R ggplot, Tableau or similar.
- Knowledge of database design structures and query languages
- Experience with advance analytics such as Predictive and Prescriptive analytics, Development and/or execution of software robots (RPA)
- Knowledge about emerging data analytic technologies.
- Banking experience, inclusive of client facing experience (preferably). Ability to operate at a Manager level
The following additional experience is preferred:
- Significant internal audit and / or risk management experience in banking
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Minimum required qualification: Commercial, Informatics, Statistics, Computer Science or related degree;
- Preferably a B.Sc. / B. Com Honours with focus on Quantitative skills, financial engineering, mathematical modelling, data modelling, IT;
- Relevant Professional Qualifications or Certification: SAS certification, R, Python, RPA, Machine Learning, Big Data, DBMS, SQL, ACL
Essential Certifications
- Certified Information Systems Auditor (CISA) and optional Certified Internal Auditor (CIA)
- Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA) or Certified Financial Services Auditor (CFSA)
Type of Exposure
- Influencing stakeholders to obtain buy-in for concepts and ideas.
- Conducting quality assurance reviews
- Sharing information in different ways to increase stakeholders understanding
- Building and maintaining effective relationships with internal and external stakeholders
- Auditing
- Interacting with diverse people
- Analysing and interpreting qualitative and quantitative data
- Financial services; preferable banking
- Communicating standards to others
- Consolidate data from various sources and identify/interpret trends
Technical / Professional Knowledge
- Audit reporting
- Audit standards and practices
- Banking knowledge
- Governance, Risk and Controls
- Ethics and Fraud
- Reputational risk management
- Information technology
- Business writing skills
- Regulatory, Legal and Economics Principles
- Business Acumen
go to method of application »
Job Purpose
- To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.
Job Responsibilities
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.
Minimum Experience Level
- 2-3 years in a relationship management or banking environment
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Energy
- Building Trusting Relationships
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
go to method of application »
Job Purpose
- To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.
Job Responsibilities
- Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
- Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
- Participate in the sprint planning, and success criteria per story/epic.
- Participate in the Squad backlog grooming.
- Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Encourage continuous learning and questioning of the business and technology.
- Allow for and encourage significant investment in the end-to-end QA design.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Encourage continuous learning and questioning of the business and technology.
- Allow for and encourage significant investment in the end-to-end QA design.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
- Ensure the defect management process is adhered to by the Software Quality & Test Engineerss and where necessary chair the defect triage sessions.
- Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
- Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
- Elicit business and Subject Matter Expert participation and input where necessary.
- Encourage Peer reviews of the QA artefacts.
- Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.
- Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
- Seek ongoing improvements in technical capabilities.
- Mentor the Engineers within the team to improve their technical capabilities.
- Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
- Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
- Ensure direct reports' time sheets are created and signed off timeously.
- Responsible for resource capacity plan(s).
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Agile certification and training in DevOps would be advantageous.
Essential Certifications
- ISTQB foundation or equivalent (ISEB)
Minimum Experience Level
- 2 or more years in a Lead role
- 6-8 years test automation experience
- Java
- Selenium
- API testing (RestAssured/Karate/SOAPUI)
- Jmeter
Type of Exposure
- Experience in an Agile development environment using Scrum / SAFe and/or Extreme / Pair Programming
Technical / Professional Knowledge
- Programming (OOP)
- Java Development with J2EE and/or Springboot knowledge (Advanced)
- Automation testing using Selenium
- Use of repository systems ie: Azure Repos
- Testing of Services using automation tools such as Rest Assured (and SOAPUI).
- BDD and TDD
- Continuous Integration (CI) process with Jenkins or Azure Pipelines.
- Agile methodology and working in agile teams
- Use of Maven
- Use of Jira and Confluence
- Exposure to Cloud technology.
- Experience in building stubs.
- Experience in Service Virtualisation
Behavioural Competencies
- Adaptability
- Decision Making
- Emotional Intelligence Essentials
- Technical/Professional Knowledge and Skills
- Influencing
- Quality Orientation
- Planning and Organizing
- High-Impact Communication
go to method of application »
Job Purpose
- Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.
Job Responsibilities
- Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders through transparent communication which align to the Nedbank Values.
- Work closely with Quality Assurance Leads, Practise Leads, Business Analysts, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.
- Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
- Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients.
- Actively participate in the planning, estimation and sizing of products, features, stories to be delivered.
- Delivery of a well-structured quality assurance solution, aligned to enterprise quality practices and standards, within the timelines agreed with the delivery team.
- Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational.
- Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.
- Participate in the backlog grooming.
- Participate in the sprint planning, test estimation and acceptance criteria per story.
- Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.
Job Responsibilities Continue
- Collaborate with the Core Technical Team to continuously improve the automation frameworks and overall platform.
- Develop the automation code using the automation test kit for execution.
- Implement the test automation solutions with the objective that it has adequate coverage within the sprint.
- Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
- Confirm that the automation test code implemented is appropriately catalogued, stored and aligns with the required governance.
- Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
- Integration into and test automation execution on DevOps pipelines.
- Log defects using the pre-defined defect management process and tool, and ensure the relevant information is captured accurately that will assist with the root cause analysis.
- Identify potential product risks and communicate to the QA Lead the details and any possible mitigation factors.
- Report status of testing to the squad daily.
- Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded.
- Participate in all retrospective reviews.
- Participate in the showcase to stakeholders.
- Understand and manage own time based on expected timelines articulated by the line-management and project expectations.
- Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
- Seek ongoing improvements in technical capabilities.
- Mentor the Software Test Engineers within the team to improve their technical capabilities.
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bootcamp training in Agile and DevOps.
Preferred Certifications
- ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.
Minimum Experience Level
- 5 - 8 years Test automation experience
- Testing of Web & Mobile frontends and APIs
- Insprint automation using established Test Tools and Frameworks
- Non-Functional Testing and integration into DevOps Pipelines
Required Technical Knowledge
- Programming (OOP)
- Java Development with J2EE and/or Springboot knowledge (Advanced)
- Automation testing using Selenium
- Use of repository systems ie: AzureRrepos.
- Testing of Services using automation tools such as Rest Assured (& SOAPUI).
- BDD and TDD
- Continuous Integration (CI) process with Jenkins/Azure.
- Agile methodology and working in agile teams
- Use of Maven
- Use of Jira and Confluence
- Exposure to Cloud technology.
- Experience in building stubs
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Guiding Team Success
- Building Customer Relationships
- Decision Making
- Innovation
- Driving for Results
- High-Impact Communication
go to method of application »
Job Purpose
- Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.
Job Responsibilities
- Actively participate in the planning, estimation and sizing of products, features, stories to be delivered.
- Delivery of a well-structure and standard designed, quality assurance solutions within the timelines agreed with the delivery team.
- Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational.
- Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients.
- Work closely with Test Leads, Chapter Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our client.
- Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
- Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
- Contribute to the systematic breakdown of the business need into manageable feature(s), stories and epics that can be delivered.
- Participate in the backlog grooming.
- Participate in the sprint planning, test estimation and success criteria per story.
- Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.
- Collaborate with the Core Technical Team to continuously improve the test harness, automation frameworks and overall platform.
- Develop the automation code using the automation framework for execution.
- Implement the test automation solutions with the objective that it has adequate coverage within the sprint and can be re-used for regression testing.
- Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
- Confirm that the automation test suite implemented is appropriately catalogued and aligns with the governance.
- Responsible for testing of the system or component testing under load, high-availability, recoverability and other fit for purpose software non-funtional testing.
- Log defects using the pre-defined defect management tool and ensure the relevant information is captured accurately that will assist with the root cause analysis.
- Identify potential product risks and communicate to the QA Lead the details and any possible mitigation factors.
- Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded.
- Report status of testing to the squad daily.
- Participate in all retrospective reviews.
- Participate in the showcase to stakeholders.
Understand and manage own time based on expected timelines articulated by the line-management and project expectations.
- Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
- Seek ongoing improvements in technical capabilities.
Mentor the Software Test Engineers within the team to improve their technical capabilities.
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models and systems though agile thinking.
Job Responsibilities Continue
- Test Automation of all applications, delivering within the SAFe construct. The candidate will work in a squad, doing in-sprint automation, leverage the approved Toolsets in EQA (Selenium, Appium, JMeter, RestAssured, using JAVA with IntelliJ).
Required Technical Knowledge
- Quality Assurance Engineering practices
- Java programming skills
- QA Toolsets (eg: Selenium, Appium, Healenium, RestAssured etc)
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bootcamp training in Agile and DevOps.
Essential Certifications
- ISTQB foundation or equivalent (ISEB)
Preferred Certifications
- Bootcamp training in Agile & DevOps.
Minimum Experience Level
- 5 - 8 years Test automation experience
- Testing of Web & Mobile frontends and APIs
- Insprint automation using established Test Tools and Frameworks
- Non-Functional Testing and integration into DevOps Pipelines
Technical/Professional Knowledge
- Programming (OOP)
- Java Development with J2EE and/or Springboot knowledge (Advanced)
- Automation testing using Selenium
- Use of repository systems ie: Azure Repos
- Testing of Services using automation tools such as Rest Assured (and SOAPUI).
- BDD and TDD
- Continuous Integration (CI) process with Jenkins or Azure Pipelines.
- Agile methodology and working in agile teams
- Use of Maven
- Use of Jira and Confluence
- Exposure to Cloud technology.
- Experience in building stubs.
- Experience in Service Virtualisation
Behavioural Competencies
- Building Partnerships
- Decision Making
- Influencing
- Driving for Results
- Technical/Professional Knowledge and Skills
- High-Impact Communication
- Innovation
Method of Application
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