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Bureau Veritas Group is a multi-disciplinary organization founded in 1828, now with a presence in more than 700 locations across 140 countries around the world. As a global leader in conformity assessment and certification services in the areas of quality, health and safety, environment and social responsibility (QHSE), Bureau Veritas in South Africa help...
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- Bureau Veritas Inspectorate Laboratories (Pty) Ltd (part of the Bureau Veritas Group of Companies) is recruiting a Laboratory Supervisor to assist with duties in the Laboratory. The incumbent will assist with the efficient running of the operations.
- This Position will require shift word, reasonable overtime and weekend work as determined by the requirements of the operations.
Minimum Requirements and Skills
- 2+ years’ experience in a Laboratory environment
- Experience in onsite mining operations (sampling, preparation, and testing)
- Knowledge of ISO 17025
- Computer literate (proficient use of Microsoft Office programs)
- Strong interpersonal and communication skills
- Self-reliant, flexible and confident
- Ability to cope well under pressure
- Highly organised and self-driven
- Ability to work with minimal supervision
- Analytical thinker
- Deadline driven
- Process and task driven
- Strong time management skills
Job Specification
Main Responsibilities:
- Supervising staff on shift
- Allocation of section work priorities in consultation with the Laboratory Manager
- Participating in the drafting and revision of quality procedures and work instructions
- Minimizing wastage of consumables in the laboratory and reducing breakdowns and downtime
- On-going training and staff development
- Undertaking or instructing staff to undertake the periodic calibration of specified equipment in the section
- Optimizing turnaround time for samples whilst ensuring the highest quality of results is achieved and maintained
- Checking and approving outgoing analytical data
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- Role Purpose Statement: He/She manages technical aspects and files of Verification of Conformity (VOC) of the office. He/She performs the job within the framework of the BV Quality Assurance System, ISO 9001, ISO 17020, the Code of Ethics, Three absolutes (Safety, Financial Control & Ethics) and the BV Group policy
MINUMUM REQUIREMENTS
- Technical education Certificate or degree level in Engineering or standards background or experience (at last 2 months) in VOC procedures or equivalent
- PC skills
- Basic knowledge about product conformity assessments
- Knowledge of types of discrepancies (detected during document review, inspection and/or testing)
- Master review of conformity documents
- Ability to deal with difficult situations.
- English proficiency
- Communication skills
- Good knowledge about product conformity assessment procedures or at least BV VOC procedures
JOB REQUIREMENTS
ACCOUNTABILITIES
- Verification of Quality Documents as per the procedures and country requirements.
- Technical Officers are responsible for the efficient and timely execution of the expertise assigned. It includes the responsibility of complying with the local IO CBCA (VOC) Expertise procedure (GSIT RSA IO 113) procedure
- Implementation of VOC procedures and instructions
- Follow-up of VOC procedures and check quality of work flow.
- Review Updates on Procedures/PICL/PCS etc… in connections
- Identification of the applicable standards and requirements
- Documents comparison (during Conformity Document review and also IR against Considered Conformity Documents)
- Confirmation of the products and shipments are subject to the program
- Give clear instructions to Inspectors regarding Samples, Instructions/PICLs and photo requirements
- Check inspection reports/PICLs/photos once received and ask for corrective actions if required
- Give instructions for certificate issuance (if any specific comment or care is needed)
- Acquisition and maintenance of a good knowledge of the VOC market.
- Coordination with RC/LO/HO for VOC activities
- Contribution to the good co-ordination between BV technical services and the customers (Explain technical issues to exporters / importers, if required).
- Review of Control test reports (when control testing has been requested)
- Continuous acquisition and maintenance of technical knowledge of the VOC procedures.
- Consult BV GSIT’s internal knowledge management tools for update of VoC procedure/specific applicable for different programmes referred to WTO/ISO websites, as applicable
- Reporting of discrepancies and difficulties met in reaching quality goals / time schedules to VOC Manager.
- Perform additional tasks as and when required by Management
This list is not exhaustive, and is subject to change.
INDUCTION
- Bureau Veritas Testing and Inspections South Africa is recruiting a VOC Technical Officer based in Morningside, and reporting to the Communications and Marketing Support SAF.
- Role Purpose Statement: He/She manages technical aspects and files of Verification of Conformity (VOC) of the office. He/She performs the job within the framework of the BV Quality Assurance System, ISO 9001, ISO 17020, the Code of Ethics, Three absolutes (Safety, Financial Control & Ethics) and the BV Group policy
MINUMUM REQUIREMENTS
- Technical education Certificate or degree level in Engineering or standards background or experience (at last 2 months) in VOC procedures or equivalent
- PC skills
- Basic knowledge about product conformity assessments
- Knowledge of types of discrepancies (detected during document review, inspection and/or testing)
- Master review of conformity documents
- Ability to deal with difficult situations.
- English proficiency
- Communication skills
- Good knowledge about product conformity assessment procedures or at least BV VOC procedures
JOB REQUIREMENTS
ACCOUNTABILITIES
- Verification of Quality Documents as per the procedures and country requirements.
- Technical Officers are responsible for the efficient and timely execution of the expertise assigned. It includes the responsibility of complying with the local IO CBCA (VOC) Expertise procedure (GSIT RSA IO 113) procedure
- Implementation of VOC procedures and instructions
- Follow-up of VOC procedures and check quality of work flow.
- Review Updates on Procedures/PICL/PCS etc… in connections
- Identification of the applicable standards and requirements
- Documents comparison (during Conformity Document review and also IR against Considered Conformity Documents)
- Confirmation of the products and shipments are subject to the program
- Give clear instructions to Inspectors regarding Samples, Instructions/PICLs and photo requirements
- Check inspection reports/PICLs/photos once received and ask for corrective actions if required
- Give instructions for certificate issuance (if any specific comment or care is needed)
- Acquisition and maintenance of a good knowledge of the VOC market.
- Coordination with RC/LO/HO for VOC activities
- Contribution to the good co-ordination between BV technical services and the customers (Explain technical issues to exporters / importers, if required).
- Review of Control test reports (when control testing has been requested)
- Continuous acquisition and maintenance of technical knowledge of the VOC procedures.
- Consult BV GSIT’s internal knowledge management tools for update of VoC procedure/specific applicable for different programmes referred to WTO/ISO websites, as applicable
- Reporting of discrepancies and difficulties met in reaching quality goals / time schedules to VOC Manager.
- Perform additional tasks as and when required by Management
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- The IT Office Controller is responsible for management of Budgets (OPEX / CAPEX / Variance), developing and forecasting budgets in IT and collaborating as company representative with business partners
Minimum Requirements
- Finance knowledge (Budget / OPEX / CAPEX)
- IT knowledge (Service build)
- Monitoring financial controls in IT
- Procurement
- Vendor management
- Inventory Management
Job Specification
Duties and Responsibilities
- IT Budget
- IT Finance reporting
- IT Financial Monitoring (Costs vs Budget)
- Inventory Management
- Vendor engagement / management
- Management of Budgets (OPEX / CAPEX / Variances)
- Developing and forecasting budgets in IT
- Collaborating as company representative with business partners
- Cooperating with business units and support functions across company.
- Ensuring prompt and accurate month-end and year-end close processes.
- Vendor management engagement
- Procurement activities inclusive of proposal vetting
- Reporting variances.
- Ensuring compliance with company and statutory requirements.
- Stock room control and Inventory management
- IT Project involvement
Key Behaviour
- Analytical
- Integral
- Financially astute
Key Skills
- Finance knowledge (Budget / OPEX / CAPEX)
- IT knowledge (Service build)
- Monitoring financial controls in IT
- Procurement
- Vendor management
- Inventory Management
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- The Infrastructure and ITSM Lead is responsible for leading ITSM in SAF district and managing processes including functionality of Service Desk on SMAX. Assisting in architecture discussions, input for decision making and providing guidance within Global IT guidelines on infrastructure and technology decisions.
Minimum Requirements
Text Box: Minimum Requirements
- ITSM / ITIL Framework
- IT Infrastructure Skills (Network / Firewall / Platform / MS Suite / AWS)
- Cyber Security intermediary
Advanced knowledge
- Network
- Firewalls
- Visualize of Complex Processes
- Financial Planning
Job Specification
Text Box: Job Specification
Duties and Responsibilities
- ITSM: Lead ITSM in SAF district and manage processes including functionality of Service Desk on SMAX
- IT Architecture: Assist in architecture discussions and input for decision making
- IT Infrastructure: Provide guidance within Global IT guidelines on infrastructure and technology decisions.
- LAN
- WAN
- VOIP
- Platforms (O365 / AWS)
- IT Services
- IT Operations: Lead IT operations in SAF resolving escalations and matters regarding IT services delivered in SAF and Africa where required.
- Provide strong and effective support to country, regional, and program management teams.
- Project Management: Implementation, Collaboration and participation within projects
- Field Services: Establish field services and collaborations within SAF and other countries where required
- Monitoring: Monitoring of all IT Network services and platform services sites within SAF and Africa where required
- Risk Management: Participate and collaboration within Risk management discussions and providing input.
- Escalation Process – Resolving escalations and complex problem management
ITSM
- Infrastructure Management
- IT Operations
- Field Services
Key Behaviour
- Good Communicator
- Confidence
- Customer focus
- Technologist
- Attention to detail
- Willingness to learn
- Self-starter
- Team player
- Risk Identification skills
- Risk Mitigation skills
- Organized
- Pragmatic
- Take initiative
Key Skills
- Good Communication skills
- Present Presentations
- Organise & Facilitate meetings
- Documentation skills
- eMail feedback and project status updates
- Problem Management and Problem Solving
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- Bureau Veritas Testing and Inspections South Africa is recruiting an IT Procurement Administrator, based in Morningside reporting to Procurement Manager.
Minimum Requirements
- Matric
- Procurement / SCM qualification
- Excel proficiency
- 1 – 2 Years buying experience or working within procurement department
Job Specification
Duties and Responsibilities
- Request quotes from suppliers for all IT requirements
- Creation of requisitions
- Creation of CAPEX forms and send for approval
- Issue PO to suppliers
- Liaison with IT stock controller for orders received
- Receipt Purchase orders and sent to Finance for payments
- Obtain quotes and issue Purchase orders for different departments
- Arrange courier on behalf operations via DHL to various branches
- Managing 47800 for IT stock recharges
- Action with intercompany PO's for other BU to accurate costs allocation
- Reconciling all IT supplier’s PO’s and advise any discrepancies with orders for accuracy processing
- Ensuring all recharges are processed on monthly basis
- Managing all outstanding order with suppliers
- Splits allocation of IT internet, cellphones and data costs
Key Behaviour
- Well Organized
- Teamwork spirited
- Computer literate
- Reliable
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- Bureau Veritas Testing and Inspections South Africa is recruiting a Helpdesk / Local IT Support Engineer, based in Morningside reporting to the Infrastructure Lead.
Minimum Requirements
Text Box: Minimum Requirements
- Matric
- Any other IT related qualification will be advantageous
- 2 years’ experience in:
- IT
- Customer service
Job Specification
Text Box: Job Specification
Duties and Responsibilities
- Helpdesk Support
- Local IT support for region
- Assist with Network related activities
- All desktop related activities including building PC’s
- Equipment / Asset management
- IT Training including manuals
- Projects (IT)
IT Support
- Helpdesk
- Local IT support for region
- Assist with Network related activities
- All desktop related activities including building PC’s
- Equipment / Asset management
- IT Training including manuals
Reporting
- Report immediately should there arise issues that will delay in the progress of core duties
Projects
- Assist or manage projects as agreed by the IT team
Key Behaviour
- Ownership
- Customer Focus
- Attention to detail
- Willingness to learn, coach and mentor
Key Skills
- Customer Service
- Friendly
- Helpdesk experience
- IT support experience
- Organised
- Time sensitive
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- To carry out field operations and inspections efficiently and timeously, thereby ensuring the provision of Quality service to client
- To ensure Operational Services rendered are followed through efficiently from appointment to completion of job.
- To ensure that all work is conducted in accordance with the Company’s Quality Management System, HSE Management System, operating procedures, international/national standards and client requirements.
- Make sure Field Inspectors report on duty on time.
- Proper housekeeping must be in order at all times.
- Make sure the correct tools are being used for specific tasks.
- Ensuring that systems, procedures and standards that are implemented are maintained in the sites to support the rendition of services to clients within the company’s expectations and parameters and any relevant legislative requirements.
- Reporting operational problems/ situations to superior immediately for remedial action.
- Ensuring sufficient manpower is available per site daily.
- Planning / scheduling of shift roster for a period of six months as a minimum in conjunction with the site coordinator and at the approval of the Team Leader.
- Ensuring sufficient coverage of shift work at all times.
- Provide relevant operational training to new Field Inspectors and refresher training to existing Field Inspectors.
- Ensure all relevant HSE training is performed with all Field Inspectors per company / site requirements.
- Ensure PPE relevant to the operations is issued to Field Inspectors and maintained appropriately and is in good repair by performing regular inspections on site.
- Ensure good housekeeping is practiced at all sites by regular site visits.
- Ensure stock replenished daily per site requirements.
- Manage overtime in conjunction with site coordinator ensuring fair distribution amongst staff, maintaining accurate records, maintaining overtime budget and ensuring Team Leader authorises overtime.
- Attend to callouts as and when required and as directed by the Team Leader.
- Cover shift as and when required and as directed by the Team Leader.
- Fill in for site coordinator assuming responsibilities accordingly as and when required and as directed by the Team Leader.
- Regular job observations to be performed in line with training provided per Field Inspector, records to be maintained.
- Daily spots checks on tankers – sealing correctly and following procedure
- Enrol all safety and other acknowledgments
- Jobs discussions with staff
- Do spot checks on harness
- Keep training, medical and safety matrix up to date and advise on bookings with the Team Leader
- Safety walks
- Jobs obdervations
- Assist Team leader on the operations
- Sorting out queries with Admin and Team Leader
- Present at SHE meetings
Operations
To ensure that all Dipping, sealing and field operations are carried out in the Secunda area according to standards and requirements of appointment / contract conditions and client requirements by:
- Executing the jobs through the assessment of job requirements and the utilization of appropriate resources.
- Communicating with team leader / supervisor on the progress of jobs and answering queries.
- Reporting potential sensitive operational problems / situations immediately to line managers / supervisors.
- Assist and provide information when disputes and discrepancies relating to job assignments are investigated.
- Completing all field documentation ensuring work is neat, legible and accurate.
- Ensuring that systems, procedures and standards are adhered to at all times to support the rendition of services of services to clients within the company’s expectations and any relevant legislative requirements.
In order that the inspection, sealing and field operation functions conform to appointment conditions and standards, quality and legal prescriptions.
Sealing and Dipping
- To conduct Dipping and sealing and field operations according to appointment conditions and quality management system standards.
- To attend to each job with the aim of eliminating / limiting delays and to ensure quantity losses and / or quality deterioration are eliminated.
- To conduct field operations related activities in line with international/national standards e.g, client instructions.
Activities is include the following:
- Dipping
- Sealing of applicable valves and hatches
- To ensure good housekeeping of the office at all times.
- To ensure the safety of oneself, others and the surroundings by following the environmental, health and safety policies and regulations.
Accountabilities
- Complete the tasks assigned
- To perform the duties required by their job
- Demonstrated initiative, integrity and exercise confidentiality
Performance Measures (KPI’s)
- Accurate and timeous work
- Embrace BV Core & Business values
- Communication with Management and staff
Knowledge, Key Skills & Experience
- Fluent written and spoken English
- Strong communication skills
- Team player
Key Behaviours/Competencies
- Ability to work under pressure
- Active listening and effective communication.
- Teamwork and collaboration.
- Professionalism and work ethic
- Attention to detail
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- To carry out field inspections efficiently and timeously, thereby ensuring the provision of Quality service to client
- To ensure Operational Services rendered are followed through efficiently from appointment to completion of job.
- To ensure that all work is conducted in accordance with the Company’s Quality Management System, HSE Management System, operating procedures, international/national standards and client requirements.
Operations
To ensure that all inspections, sealing and field operations are carried out in the Sasolburg according to standards and requirements of appointment / contract conditions and client requirements by:
- Executing the jobs through the assessment of job requirements and the utilization of appropriate resources.
- Communicating with team leader / supervisor on the progress of jobs and answering queries.
- Reporting potential sensitive operational problems / situations immediately to line managers / supervisors.
- Assist and provide information when disputes and discrepancies relating to job assignments are investigated.
- Completing all field documentation ensuring work is neat, legible and accurate.
- Ensuring that systems, procedures and standards are adhered to at all times to support the rendition of services of services to clients within the company’s expectations and any relevant legislative requirements.
In order that the inspection, sealing and field operation functions conform to appointment conditions and standards, quality and legal prescriptions.
Inspection (Surveying)
- To conduct inspections and field operations according to appointment conditions and quality management system standards.
- To attend to each job with the aim of eliminating / limiting delays and to ensure quantity losses and / or quality deterioration are eliminated.
- To conduct field operations related activities in line with international/national standards e.g. MPMS, client instructions.
- Activities is included the following:
- Verification of seals - hatches / handrails / valves / control box
- Jobs Observations check list
- Sealing check list
- To ensure good housekeeping of the office at all times.
- To ensure the safety of oneself, others and the surroundings by following the environmental, health and safety policies and regulations.
Accountabilities
- Complete the tasks assigned
- To perform the duties required by their job
- Demonstrated initiative, integrity and exercise confidentiality
Performance Measures (KPI’s)
- Accurate and timeous work
- Embrace BV Core & Business values
- Communication with Management and staff
Knowledge, Key Skills & Experience
- Fluent written and spoken English
- Strong communication skills
- Team player
Key Behaviours/Competencies
- Ability to work under pressure
- Active listening and effective communication.
- Teamwork and collaboration.
- Professionalism and work ethic
- Attention to detail
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- The job incumbent is responsible for the accurate and professional coordination of the whole administrative process flow for VoC in his/her area of responsibility. He/She performs the job within the framework of the BV Quality Assurance System, ISO 9001, ISO 17020, the Code of Ethics, Three Absolutes (Safety, Financial Control & Ethics) and the BV Group policy..
Minimum Requirements
- Graduate from High school or secondary education with 2-3 years knowledge of VoC programs (last 2 months) in VOC procedures or equivalent experience or/and international transport and logistics or import/export field
- Good English and local language skills
- PC Skills (Siebel, Report writing)
- French &/ or Portuguese language would be a plus
- Microsoft Office (especially excel), Oracle (Siebel)
- Analytical and problem-solving skills
- Ability to deal with difficult situations.
- Effective verbal, listening and written communication skills
- Having the necessary knowledge and experience to reflect BV values to his/her environment and to the customers, being able to represent BV
Job Specification
Duties and Responsibilities
Act as a liaison and provide service information, answer questions, and resolve any emerging problems
- Advise clients about Bureau Veritas’ products or services.
- Manage incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information
- Meet personal Key performance indicators (KPI) as well as the Issuing Office objectives.
- Handle customer complaints, assist with solutions and alternatives within the time frame
- Follow communication, procedures, guidelines and polices.
- Take the extra mile to engage customers
Review and validate the final documentation received from the client, as well as the data on the RFC (in terms of nature of goods, quantity, condition, packaging shipping mode etc.)
- Review the HS code (tariff headings) if product/s are regulated or not as per VoC country product list.
- Review FOB value to check if shipment may be under the threshold (refer to applicable VoC country procedures)
- Contact client immediately if any documentation or information is missing
- Generate an invoice as per VoC country procedure fee structure and submit to client. If the client works with PO, request for a copy of the PO
- Once proof of payment is received, proceed to assign to the technical team. If clients are out of South Africa, client will need to submit a swift copy of the payment.
- Ensure, prior to the release of issued certificates that all applicable procedures (especially the relevant checklist) have been applied in a satisfactory manner and the conclusion is satisfactory. Any discrepancy (corrected or not) shall be reported.
- Issue Certificates of Conformity / Non-Conformity reports as expeditiously as possible within the needed timeframes and in accordance with the procedures.
- Email certificates to the concerned client (ensure proof of payment for new clients and COD clients are received, then the certificate can be released)
- Perform additional tasks as and when required by Management
Key Behaviour
- BV Core & Business values
- Achievement motivation
- Teamwork and co-operation
- Customer service orientation
- Courteous
- Honest
- Helpful
- Humble
- Caring
- Hard worker and continuous learner
- Available and willing to travel
Key Skills
- Availability
- Customer orientated
- Positive attitude
- Must be emotionally intelligent
- Team player
- Self-starter
- Analytical, independent, and investigative
- Interpersonal skills
Method of Application
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