Helpdesk / Local IT Support Engineer at Bureau Veritas Group

• Bureau Veritas Testing and Inspections South Africa is recruiting a Helpdesk / Local IT Support Engineer, based in Morningside reporting to the Infrastructure Lead.

Minimum Requirements

Text Box: Minimum Requirements

• Matric
• Any other IT related qualification will be advantageous
• 2 years’ experience in:
• IT
• Customer service

Job Specification

Text Box: Job Specification

Duties and Responsibilities

• Helpdesk Support
• Local IT support for region
• Assist with Network related activities
• All desktop related activities including building PC’s
• Equipment / Asset management
• IT Training including manuals
• Projects (IT)

IT Support

• Helpdesk
• Local IT support for region
• Assist with Network related activities
• All desktop related activities including building PC’s
• Equipment / Asset management
• IT Training including manuals

Reporting

• Report immediately should there arise issues that will delay in the progress of core duties

Projects

• Assist or manage projects as agreed by the IT team

Key Behaviour

• Ownership
• Customer Focus
• Attention to detail
• Willingness to learn, coach and mentor

Key Skills

• Customer Service
• Friendly
• Helpdesk experience
• IT support experience
• Organised
• Time sensitive