Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
The Beekman Group is one of South Africa’s leading corporate players in the development and management of property, as well as in the leisure sector.
Read more about this company
Key Performance Areas:
- Take lead on small Team on daily operations
- Keep departmental process and procedures in place
- Roster Staff
- Quality control on department and department processes
- Onsite training to department Staff
- Plan, set up, promote, facilitate and arrange Children’s, Adults and family water sports and non water sports entertainment, games and activities
- Facilitate and arrange all and any entertainment and promotional water sports activities & events
- M.C events
- Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
- Communicate all necessary and correct information in a professional manner
- Record and communicate all guests comments & complaints
- To be pro-active and use initiative with customer service and complaints
- Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest water sport entertainment facilities & equipment
- Up sell all Resort areas
- Promote brand to business, events, communities, schools, charity and other
- Participate in Social Responsibility Activities
- Set-up and lead water sports and non water sport entertainment events
- Planning of new entertainment programmes
- Assist the Resort Manager with any entertainment & promotional activities
- Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
- Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
- Have a thorough knowledge of all facilities and services offered by the Resort
- Provide courteous and efficient service to all guests
- Maintain at all times the highest standard of appearance and skills, according to Company Policy
- Ensure a professional image at all times
- Attend and be attentive to training as and when required
- To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
Position Requirements:
- Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
- Camp councillor
- Swimmer
- Dam and sea recreational business
- Leading kids and family games and activities
- Computer literacy and Audio visual expertise
- Crisis management
- Safety and security act (O.H.S.A)
- First Aid
- Valid Driver’s Licence
- Skipper License with a knowledge of Barge Cruisers
Person Requirements:
- High energy levels with a passion for working with the public & particularly children
- Prepared to work outside of normal office hours which includes, public holidays and weekends
- Work during high season periods
- Work within a multi-cultural environment including multi genders
- Flexibility & Patience
Qualifications:
- Matric or Grade 12 (Compulsory)
- Child minding (Advantage)
- Valid Driver”s Licence
go to method of application »
Key Performance Areas:
- Daily operation of on-site Convenience Store.
- Provide operational support & assistance to the Shop Manager.
- Duties will include promotion of retail sales, cashiering, handling of payments, operation of P.O.S. system, general shop administration and daily reports.
- Stock control including receiving, packing of shelves, stock rotation, stocktaking and preparation of orders.
- Handling of cash including banking.
- Cleaning of shop facility and maintenance of good housekeeping.
- Hire and control of sports equipment
Position Requirements:
- Matric
- Computer literacy
- Previous retail/shop experience
- Good interpersonal skills
- Excellent communication skills (Especially verbal)
- Ability to handle difficult guests
- Numerical proficiency essential as well as attention to detail and accuracy
Person Requirements:
- Ability to work under pressure
- Patience & the ability to work with the public
- Good communication skills
- Trustworthiness
- Honesty
- Reliability
- Prepared to work shifts and on week-ends and public holidays
go to method of application »
Key Performance Areas:
Assist the F&B Manager of a large and very busy Restaurant with the following:
- Staffing and scheduling of the employees and allocation of duties to ensure the maximization of productivity.
- Creating a work environment that is high in employee morale and provides constant learning and development.
- Manage and lead employees to ensure maximum productivity.
- Work with the outlet chefs in the various outlets.
- Work with Barman and Waiters, ensuring standards are maintained.
- Ensuring Upselling from Barman and Waiters,
- Communication daily/weekly specials, to front of house staff.
- Monitoring and communication of Stock levels to both F&B Management and Staff.
- Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.
- Ensure that all the operational standards set for all the equipment and processes are followed.
- Conduct refresher-training programs for employees and guide the new employees in the department.
- Address any grievance and counselling issues among the department associates with all departments and areas including outsourced functions.
- Perform open, close and cash-up functions.
Position Requirements:
- Proven Supervisory experience and a history of experience in the Hospitality industry
- Proven Supervisory skills including:
- Guest & Staff relations and administration
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including : Point of Sales system, i.e GAAP
Person Requirements:
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential.
go to method of application »
Key Performance Areas:
- As a kitchen attendant – or kitchen assistant – you are effectively the engine room of the kitchen. Working under the guidance of a kitchen supervisor or chef, your job is to ensure that the kitchen is clean and operational.
Duties and responsibilities include, but are not limited to:
- Ensuring the food preparation areas are clean and hygienic
- Washing utensils & dishes and making sure they are stored appropriately
- Cleaning the floors and other kitchen tools or areas
- Ensure supplies are correctly received and stored
Position Requirements:
- High level of communication skills – both written and verbal
- Friendly, approachable with some form of client experience
- Ability to handle complaints in a courteous manner
- Previous experience will be an advantage
Personal Requirements:
- Ability to work under pressure
- Good communication skills
go to method of application »
Key Performance Areas:
- You will be responsible for preparing, cooking, and presenting food to our guests and customers.
- You will need to be creative, develop new dishes, determine specials of the day, and put together a menu that feels fresh and exciting to our guests.
Position Requirements:
- Coordinating the work responsibilities of the kitchen
- Preparing foods
- Frying, grilling, and sautéing foods
- Keeping stations cleaned and organized
- Following and creating recipes
- Maintaining excellent hygiene
- Lifting heavy pots and kitchen equipment
- Friendly, approachable with some form of client experience
- Ability to handle complaints in a courteous manner
- Single accommodation available
Person Requirements:
- 2 years’ experience in a similar role
- Excellent communication and organization skills
- Able to work in a fast-paced environment
- Dedicated to food quality and control
- Strong knowledge of proper food handling and sanitation standards
- Work shifts, on public holidays, weekends and during high seasonal periods.
go to method of application »
Key Performance Areas:
The successful candidate will be responsible for the following:
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Position Requirements:
- High level of communication skills – both written and verbal
- Must be computer literate
- Numerical efficient
- Friendly, approachable with some form of client experience
- Ability to handle complaints in a courteous manner
- Previous bar experience will be an advantage
- Single accommodation available
Person Requirements:
- Ability to work under pressure
- Good communication skills
go to method of application »
Key Performance Areas:
- The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant.
- Must always be aware of Guest satisfaction to deliver the perfect service experience.
- Ensure high quality of food and beverages to Guests.
Duties and responsibilities include, but are not limited to:
- Servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment.
- Guests must feel welcome, comfortable and well attended to at all times
Position Requirements:
- High level of communication skills – both written and verbal
- Numerical efficient
- Friendly, approachable with some form of client experience
- Ability to handle complaints in a courteous manner
- Previous experience will be an advantage
Person Requirements:
- Ability to work under pressure
- Good communication skills
go to method of application »
Key Performance Areas:
- You will be responsible for preparing, cooking, and presenting food to our guests and customers.
- You will need to be creative, develop new dishes, determine specials of the day, and put together a menu that feels fresh and exciting to our guests.
Position Requirements:
- Coordinating the work responsibilities of the kitchen
- Preparing foods
- Frying, grilling, and sautéing foods
- Keeping stations cleaned and organized
- Following and creating recipes
- Maintaining excellent hygiene
- Lifting heavy pots and kitchen equipment
- Friendly, approachable with some form of client experience
- Ability to handle complaints in a courteous manner
- Single accommodation available
Person Requirements:
- 2 years’ experience in a similar role
- Excellent communication and organization skills
- Able to work in a fast-paced environment
- Dedicated to food quality and control
- Strong knowledge of proper food handling and sanitation standards
- Work shifts, on public holidays, weekends and during high seasonal periods.
go to method of application »
Key Performance Areas:
- As a Food and Beverage controller/duty manager, you are primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&B controlling and pricing aspects. Additionally responsible to record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the entire resort.
The incumbent will be responsible for:
- The overseeing, receiving issuing, storage and inventory.
- Daily stock counts on various area/stock.
- Proper document of all merchandise entering and leaving the store area.
- Be responsible for daily cash ups, banking, invoices, etc.
- Maintaining the tidiness and cleanliness of all storage areas.
- To report on variances and take follow up action.
- Stock control and management.
- Efficient and effective communication between all stake holders.
- Performance of facility inspections & completion of checklists and reports.
- Providing feedback and communication to Management for further action.
- Performance of opening and closing duties.
- Provide assistance to the F & B Manager in any areas required
Preference will be given to a candidate who comes from a resort background that has had operations experience in terms of managing a large resort.
Requirements:
- Proven F&B experience and a history of experience in the Hospitality industry
- Proven management skills including : Guest & Staff relations and administration, stock control
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including : Excel and Word
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
go to method of application »
Key Performance Areas:
- The incumbent will be responsible for monitoring, inspecting and reporting on the quality of client interactions, processes and products. The role is ultimately to provide Intel to assist company management to improve the quality, consistency and reliability of specific business operations and customer experiences, as directed. The quality improvement specialist’s responsibilities include developing and implementing quality assurance processes and tools, conducting QA evaluations, identifying customer experience, process, or product issues, and presenting these to management for improvement actions. To be successful as a quality improvement specialist you should be incredibly detail oriented and thorough and be able to help our company maintain the highest quality standards.
Responsibilities:
- Preparing and implementing quality assurance processes and procedures
- Performing routine QA evaluations of specified processes and products
- Planning and executing evaluations of customer communications and interactions, both verbal and written to confirm quality and conformance to specifications and deliverables
- Identifying issues that negatively affect customer or guest experiences throughout the customer journey
- Assisting management of the various operations in tracking, documenting, and reporting quality levels
- Assisting management in analysing customer complaints or reported quality issues to ensure quality improvement
- Ensuring that standard operating procedures are observed
- Addressing and discussing areas of strength and weakness with management
- Maintaining poor quality and non-conformance processing through records and tracking systems, including root cause and corrective actions
- Documenting quality assurance activities and creating QA audit reports
- Using best practice Quality Assurance software, tools and methodologies to capture and maintain Quality Assurance evaluations, results and improvement activities
- Ensuring that training materials and standard operating procedures align to QA standards.
Requirements:
- 2+ Years relevant working experience
- Business Management Degree or equivalent (Quality Assurance qualification a plus)
- Previous experience in Quality Assurance or a similar field
- Knowledge or experience in Quality Assurance tools, methodologies and best practice
- Strong analytical skills essential
- Experience in data collection and analysis
- High level of attention to detail
- Excellent verbal and written communication skills in English
- Ability to multitask and work under pressure.
- Analytical & Dynamic
- Meticulous & Performance driven
- Resourceful & Self Starter
- Excellent interpersonal & communication skills
go to method of application »
Key Performance Areas:
- To provide supervision and guidance to existing Therapists. To administer treatments and sell products in accordance with the company’s procedure and standards. To improve and maintain service levels and standards. To assist with the recruitment and training of new staff. To perform revenue and stock control functions. To assist Resort Management with all aspects of the Spa Operation
Requirements:
- Strong proven people management skills & the ability to manage staff
- Minimum 2 years working experience in the industry
- Recognised beauty therapy qualification
- Good interpersonal skills
- Computer skills
- Ability to performing various administration duties
- Must be prepared to work weekends and public holidays
- Stock control management
- Good financial understanding
- Dynamic & Performance driven
- Self Starter
- Excellent interpersonal skills & communication skills
go to method of application »
Key Performance Areas:
- Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure.Responsible for staff supervision, Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures.
- Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem solving tasks. Assist/relief Housekeeper
Requirements:
- Matric
- 2 years’ experience in a similar position
- Supervisory experience
- Computer literacy skills including Excel & Word
- Working experience of Property Management systems
- Excellent guest relation skills and the ability to resolve complaints & problems
- Own transport
- Valid code B driver’s license will be an advantage
- Ability to work under pressure
- Good interpersonal & communication skills
- Patience
- Prepared to work on week-ends; public holidays, late evenings and call outs
go to method of application »
This role is responsible for but not limited to:
- Full payroll functions on VIP Premier payroll and Cloud for South Africa and other African Countries
- Full reconciliation of all employee benefits
- Prepare year-end tax submissions
- Human Resources: Maintenance of employee records
- Responding to queries regarding remuneration and other matters
- Liaise with third party service providers and maintain a stringent follow-up system
Competencies and Minimum Requirements:
- Above average VIP Premier working experience in processing payroll knowledge – minimum 3 year’s
- Exceptional organisational skills with an aptitude for working with legal frameworks
- Good knowledge of SARS, BCEA, COIDA and other statutory requirements
- Knowledge Mozambique, Botswana and Namibia legislation would be an advantage
- Above average oral and written communication skills
- A quick, energetic mind and the ability to think on your feet
- Confidentiality, discretion and empathy when dealing with people
- Ability to multi-task and to work constantly under pressure and meet unforeseen deadlines
- Exceptional proficiency in Excel
- Above average administrative proficiency and a good systems manager
- Portuguese will be an advantage
go to method of application »
- Looking for a highly experienced Resort manager who will be responsible for managing staff & handling all aspects of The Kingdom Resort & associated facilities. Ensure that regular maintenance of the resort is carried out effectively. Interact with guests. Monitor budgets & process relevant documentation. The successful candidate must be prepared to work shifts, weekends and public holidays. Handling of guest related queries, online booking platforms and various booking periods.
Requirements:
- 7 year’s (minimum) experience in a Resort Manager position or similar General Management position
- Must have managed a large Hotel / Resort property
- Strong Food & Beverage including Rooms Division background
- Must have HR & IR experience to deal with Staff & Unions
- Excellent communication & interpersonal skills
- Be deadline orientated & have ability to work under pressure
- Excellent decision making skills
- Un-endorsed Code 08 driver’s license
- Above average computer literacy
- Health spa experience would be an advantage
- Analytical, Competitive & Dynamic
- Must be performance driven and self starter with excellent interpersonal skills
- Excellent communication skills (written & verbal)
- High attention to detail
- Tertiary qualification advantageous
- Accommodation is provided
- Potential candidates, who meet the above criteria, will be required to undergo an assessment which might include psychometric testing to determine suitability to the post requirements.
- Only previous Resort /General Manager with 7 years plus experience within a large property will be considered.
go to method of application »
The following role is required on one of our established properties: Assistant Management responsibility of a Food & Beverage division.
Key Performance Areas:
- Department revenues, welfare, training, expense control, operating equipment, direct costs and other expenses in order to achieve set budgets
- Monitoring and control of all food and beverage results inclusive but not limited to food, beverage, operating equipment and operating supplies and trading summaries
- Maintaining Service Standards in all F&B areas relating to management
- Revenue control and management
- Efficient, effective communication between all stake holders.
- Manage workplace relations through adherence to the relevant legislation and internal policies and procedures
- Ensure that the department procures the best quality raw material and cost effective equipment.
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of regular stock takes
- Dealing with guest queries, requests and complaints and management of guest relations
Requirements:
- Proven F&B Management experience and a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including: Excel and Word
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
- Single accommodation available
go to method of application »
Job functions:
- Administration, Client/Corporate services, Reporting, Marketing display on booking platforms
Key Performance Areas:
- To carry out all administrative duties relating to Internal Channels & OTA’s
- To ensure each property within the portfolio is fully visible on all required third-party platforms locally and internationally.
- To ensure all property content is correctly uploaded/updated and portrays the property to its full potential
- To be fully knowledgeable with all client rates, property descriptions and policies ensuring there are no discrepancies on all platforms locally and internationally.
- Build strong relationships with key service providers both externally and internally
- Update and maintain resort information & display
- Maximise the use potential of all required platforms to market properties
- To be fully accountable for uploading and maintaining each properties list of facilities on all to Internal Channels & OTA’s
- Working independently on editorial tasks like proofreading and fact checking
- Assistance with projects
- General administrative tasks
Requirements:
- Matric
- Confident & professional communicator
- Critical thinking with high attention to detail and accuracy
- Client/stakeholder liaison experience
- Computer literacy (proficient in MS Word and Excel)
- Vacation Compass/OTA experience
- Good interpersonal skills
- Ability to work under pressure
- Ability to plan and organise
- Ability to meet set deadlines
- Numerical proficiency essential
go to method of application »
Key Performance Areas:
- As a Food and Beverage cost controller, you are primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&B controlling and pricing aspects. Additionally responsible to record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the entire resort.
Requirements:
- Responsible for overseeing, receiving issuing, storage and inventory
- Responsible for daily stock counts on various area/stock
- Responsible for proper document of all merchandise entering and leaving the store area
- Maintaining the tidiness and cleanliness of all storage areas
- To report on variances and take follow up action
- Good general knowledge of food and beverage products
- Strong administration, management and leadership skills
- Previous bookkeeping/ accounting experience would be an advantage.
- Must be able to work under pressure in a fast-paced environment
- Accurate and reliable
- Polite, friendly person with a strong personality that can think on their feet
- 2 years’ experience in a similar role
- Excellent communication and organization skills
- Dedicated to food quality and control
- Strong knowledge of proper food handling and sanitation standards
- Work against normal office hours
- Work on public holidays, weekends and during high seasonal periods.
- Single accommodation available
go to method of application »
Key Performance Areas:
The following role is required on one of our established properties:
Full Management responsibility of a Food & Beverage division.
- Department revenues, welfare, training, expense control, operating equipment, direct costs and other expenses in order to achieve set budgets
- Monitoring and control of all food and beverage results inclusive but not limited to food, beverage, operating equipment and operating supplies and trading summaries
- Maintaining Service Standards in all F&B areas relating to management
- Revenue control and management
- Efficient, effective communication between all stake holders.
- Manage workplace relations through adherence to the relevant legislation and internal policies and procedures
- Ensure that the department procures the best quality raw material and cost effective equipment.
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of regular stock takes
- Dealing with guest queries, requests and complaints and management of guest relations
Preference will be given to a candidate who comes from a resort background.
Requirements:
- Proven Restaurant Management experience and a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including: Excel and Word
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
- Single accommodation available
go to method of application »
Key Performance Areas:
- Facilitate and arrange kids and family entertainment games and activities
- To provide an excellent communication, relationship and service (telephonically and hands on) to all guests (internal and external) in a professional manner
- M.C events
- Handle all guest related queries including information on promotions, functions, events, and general questions about the Resort
- Communicate all necessary and correct information in a professional manner
- Issue, receive, and maintain all pagers and other communication systems
- Write and communicate all complaints
- To be pro-active and use initiative with customer service and complaints
- Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area
- Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
- Responsible for and ensure that pleasant, friendly and helpful behaviour is maintained at all times
- Have a thorough knowledge of all facilities and services offered by the Resort
- To provide courteous and efficient service to all guests
- To maintain, at all times the highest standard of appearance and skills, according to Company Policy
- To ensure a professional image at all times
- To attend and be attentive to training as and when required
- To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
- To communicate regarding your shift
- Up sell all Resort areas
- Collect Surveys from Guests regularly
- Promote brand to business, events, communities, schools, charity and other
- Set-up and lead entertainment events
- Strat plan new entertainment programmes
Requirements:
- Matric or Grade 12 (Compulsory)
- Child minding (Advantage)
- Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
- Leading kids and family games and activities
- Public speaking
- Audio visual
- Setting up entertainment programmes
- Crisis management
- Safety and security act (O.H.S.A)
- First Aid
- Work against normal office hours
- Work on public holidays and weekends
- Work during high seasonal periods
- Work with multi-cultural staff
- Work with multi genders
- Flexibility & Patience
go to method of application »
Key Performance Areas:
- To Manage & actively run all aspects of the technical, mechanical & grounds maintenance of a large and expanding resort. The ability to plan & execute maintenance programs & projects. The ability to implement & maintain preventative Maintenance programs. Management of Departmental expenditure, budgets, stock and tools. The successful candidate must be prepared to work a 6 day week, shifts, public holidays week-ends and overtime. Will be required to manage staff and to liaise with Service providers to achieve desired standards and service levels.
Requirements:
- Minimum of 5 years’ experience in a similar position in a large operation within the Hospitality Industry
- Sound knowledge of mechanical, plumbing, electrical, building, carpentry, aircon, heat pump, water reticulation/sewerage plants, swimming pool and general maintenance
- Be able to control stores
- Supervise staff and assist in resort activities
- Un-endorsed code B drivers licence and valid matric
- Computer literate
- Dynamic
- Performance driven
- Excellent interpersonal skills
- Excellent communication skills
- Ability to work under pressure
go to method of application »
Essential Requirements:
- ANGULAR experience
- HTML AND CSS experience
- Relevant tertiary qualifications
- Agile/Scrum experience
- Experience in an agile environment
- Multi-tier development
- SQL experience essential
- Database Storage
- Front End Development experience
- Back End Development experience
- Git and Github
- HTTP and Rest protocols
- Web Architecture experience
- Basic Web Design
- Search Engine Optimisation
- Version Control Systems (VCS)
- Application Programming Interfaces (API)
- Node Package Manager (NPM)
The successful candidates will have the following:
- In-depth knowledge of current coding techniques and best practices
- Organizational skills
- Accuracy & Analytical ability
- Problem solving/decision making
- Good communications skills
- Ability to train colleagues
- Self-directed and ability to work independently although also be able to contribute to team efforts
- Ability to work under stress and meet deadlines, both foreseen and unforeseen
go to method of application »
Key Performance Areas:
The following role is required on one of our established properties:
- Full Management responsibility of a Food & Beverage division.
- Department revenues, welfare, training, expense control, operating equipment, direct costs and other expenses in order to achieve set budgets
- Monitoring and control of all food and beverage results inclusive but not limited to food, beverage, operating equipment and operating supplies and trading summaries
- Maintaining Service Standards in all F&B areas relating to management
- Revenue control and management
- Efficient, effective communication between all stake holders.
- Manage workplace relations through adherence to the relevant legislation and internal policies and procedures
- Ensure that the department procures the best quality raw material and cost effective equipment.
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of regular stock takes
- Dealing with guest queries, requests and complaints and management of guest relations
Preference will be given to a candidate who comes from a resort background.
Requirements:
- Proven F&B Management experience and a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- GAAP experience essential
- Excellent understanding of all aspects of Hospitality Operations
- Computer literacy skills including: Excel and Word
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
- Single accommodation available
go to method of application »
Key Performance Areas:
The individual occupying this position will:
- Identify training requirements using skills- or needs assessments, in consultation with resort managers and regional managers
- Create and maintain updates to Standard Operating Procedures as the basis for training content development
- Create frameworks and programme outlines
- Design, develop and quality assess training material to ensure accurate, up to date and relevant content
- Plan, schedule and handle logistics for training sessions and workshops
- Conduct training using creative facilitation methodologies and techniques to ensure effective learning and development
- Plan and implement associated activities for Staff Wellness, including Culture Building, General Welfare, Charity and Enrichment, and Environmental Sustainability
- Keep management informed about progress of tasks, objectives, duties and responsibilities
Requirements:
- Matric, with at least 2 years relevant experience in a training or facilitation environment
- Train-the-Trainer / Facilitator Qualifications are preferred
- Prior experience in the hospitality industry will be an advantage
- Must be able to write training content, supported by existing SOPs, for the purpose of course development
- Must be able to facilitate face to face learning of the course content developed, to a wide audience ranging from managers to general service employees
- Excellent interpersonal skills and excellent communication skills both verbal and written
- Must be able to speak one or multiple African languages i.e. isiZulu / isiXhosa / Sesotho etc.
- Strong facilitation / presentation skills
- Ability to use Microsoft Office (Ms Word, MS PowerPoint and Excel) at an Intermediate Level
- The individual will be based at our Head Office in Port Shepstone, but the candidate must have a valid driver’s licence and be able to travel across SA on a regular basis
- Self-motivated, with the ability to motivate others
- Ability to work independently, and as part of a team
- Ability to work under pressure
- Highly computer literate
go to method of application »
Key Performance Areas:
- Performance of high quality repairs and routine maintenance, as directed, to a wide range of Company assets, including but not limited to Buildings, Plant, Machinery, Furniture, Equipment and Facilities. Performance of refurbishment as well as other projects, including construction
- Provides support to Handymen in all aspects of the technical / mechanical side of the resort functions.
- The successful candidate must be prepared to work shifts, weekends, public holidays, overtime and stand-by duties.
Requirements:
- Previous experience in a similar maintenance position (especially in the Hospitality Industry)
- Proven practical knowledge of general maintenance principles
- diagnostic & troubleshooting skills
- Specialist maintenance skills a distinct advantage
- Valid code B driver’s licence a distinct advantage
- Ability to work under pressure either as part of a team or as an individual
- Good communication skills
- Willingness to learn & grow with the organization
- Must have own accomodation
go to method of application »
Key Performance Areas:
- Facilitate and arrange kids and family entertainment games and activities
- Provide excellent communication, relationship and service (telephonically and hands on) to all guests (internal and external) in a professional manner
- Handle all guest related queries including information on promotions, functions, events, and general questions about the Resort
- Communicate all necessary and correct information in a professional manner
- Issue, receive, and maintain all pagers and other communication systems
- Write and communicate all complaints
- To be pro-active and use initiative with customer service and complaints
- Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area
- Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
- Responsible for and ensure that pleasant, friendly and helpful behaviour is maintained at all times
- Have a thorough knowledge of all facilities and services offered by the Resort
- Provide courteous and efficient service to all guests
- To maintain, at all times the highest standard of appearance and skills, according to Company Policy
- Ensure a professional image at all times
- To attend and be attentive to training as and when required
- To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
- Set-up and lead entertainment events
- Strat plan new entertainment programmes
Requirements:
- Matric or Grade 12 Compulsory
- FGASA 1 certification or qualified as a Guide
Child minding qualification advantageous
- Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
- Leading kids and family games and activities
- Able to do game drives therefore FGASA 1 certification or qualified as a Guide
- Public speaking ability
- Audio visual
- Crisis management
- Knowledge of Safety and Security Act (O.H.S.A)
- Work against normal office hours, some public holidays and weekends required including working during high seasonal periods
- Ability to work with multi-cultural staff & multi genders
- Flexibility & Patience
go to method of application »
Key Performance Areas:
- As a Food and Beverage cost controller, you are primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&B controlling and pricing aspects. Additionally responsible to record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the entire resort.
Position Requirments
- Responsible for overseeing, receiving issuing, storage and inventory
- Responsible for daily stock counts on various area/stock
- Responsible for proper document of all merchandise entering and leaving the store area
- Maintaining the tidiness and cleanliness of all storage areas
- To report on variances and take follow up action
- Single accommodation available
Requirements:
- Good general knowledge of food and beverage products
- Strong administration, management and leadership skills
- Previous bookkeeping/ accounting experience would be an advantage.
- Must be able to work under pressure in a fast-paced environment
- Accurate and reliable
- Polite, friendly person with a strong personality that can think on their feet
- 2 years’ experience in a similar role
- Excellent communication and organization skills
- Dedicated to food quality and control
- Strong knowledge of proper food handling and sanitation standards
- Work against normal office hours
- Work on public holidays, weekends and during high seasonal periods.
go to method of application »
Key Performance Areas:
- The position is to administer treatments and sell products in accordance with the company’s procedure and standards.
Requirements:
- Minimum 2 years working experience in the industry
- Recognised beauty therapy qualification
- Good interpersonal skills
- Computer skills
- Performing various administration duties
- Must be prepared to work weekends and public holidays
- Dynamic
- Performance driven
- Self Starter
- Excellent interpersonal skills & communication skills
go to method of application »
We are looking for self-driven, sales-oriented Reservation Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers’ queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned outbound call programmes.
To be successful as a Reservation Consultant, you must be able to work with minimal supervision and have excellent customer service skills. An individual that is self-motivated to achieve sales targets.
Key Performance Areas:
- Assisting and advising members who may be choosing from a variety of holiday options.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions members might have about the reservation process.
- Up-selling, when appropriate, by informing members of additional services or special packages.
- Providing support to members who may need to amend or cancel a reservation.
Position Requirements:
- Matric with 2 years relevant Call Centre experience
- Experience working in sales or customer service, preferably in the hospitality or travel industry
- Excellent written and verbal communication skills in English
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Ability to work under pressure
The successful candidate will be required to work shifts, including Saturdays.
go to method of application »
Key Performance Areas:
- Responsible for the cohesive working of resorts
- Accountable for managing, maintaining and upgrading of resorts
- Identify cost saving and improve supplier and product delivery levels
- Responsible for staff administration and HR/IR matters inclusive of recruitment, training, poor performance counselling, disciplinary and CCMA matters and union negotiation
- Undertake inspections of resort premises, identify needs for resort improvements and take action accordingly
- Responsible for setting up and maintaining 10 year asset replacement plans & budget controlling
- Updating of resort insurance schedules
- Accountable for resort projects
Position Requirements:
- A minimum of 5 years’ experience in a Middle Manager / Senior Manager role in the Hospitality Industry (preference will be given to candidates with Resort Manager / General Manager experience of a medium to large resort)
- Tertiary qualification advantageous
- Excellent administrative skills
- Experience in the operational, labour and financial aspects of a resort, and outsourced operators
- Sound understanding of budgeting
- Experience in refurbishment an advantage
- Hotel management and or time share experience and knowledge of Food and Beverage and or Rooms Divisions is a requirement
- Knowledge of spa, retail, adventure activities will be an advantage
- Driver’s license and ability to travel at short notice or without prior notice for long periods
- Based at Head Office in Port Shepstone – no accommodation included
- Ability to work under pressure and meet deadlines
- Above average interpersonal skills including analytical ability and multitasking
- Working knowledge of MS Office, Excel and Pastel
- Excellent communication skills both written and verbal
go to method of application »
- The successful applicant will be responsible for planning various types of entertainment and activities at Dikhololo Resort and for ensuring that all social and cultural events are well coordinated. The Entertainment Manager will act as the main source of information for the guests as it relates to on property activities and events and is responsible for ensuring that guests have an enjoyable experience.
Key Performance Areas:
- To be pro-active and use initiative with customer service and complaints
- Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
- Up sell all Resort areas including promote brand to business, events, communities, schools, charity and other
- Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
- Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
- Maintain at all times the highest standard of appearance and skills, according to Company Policy
Position Requirements:
- Matric or Grade 12 (Compulsory) including Child minding (Advantage)
- Valid Driver’s Licence
- Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment – leading kids and family games and activities
- Experience leading and motivating a team
- Computer literacy and Audio visual expertise
- Familiar with Health, Safety, Security including First Aid
- High energy levels with a passion for working with the public & particularly children
- Experience working within a multi-cultural environment and multi genders
- Prepared to work outside of normal office hours including working on public holidays, weekends and during high season periods
- Bilingual in Afrikaans & English
Method of Application
Use the link(s) below to apply on company website.
Use the emails(s) below to apply
Build your CV for free. Download in different templates.
Gmail
Yahoomail