Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career dev...
Read more about this company
OVERALL PURPOSE OF THIS JOB:
- The overall purpose of the Campus Head is to lead the key stakeholders and operations at Capsicum Culinary Studio & IIE School of Hospitality and Service Management at a campus level, by managing the quality of academic delivery, human resources, the total sales process, finance, facilities and student satisfaction and to market and promote Capsicum Culinary Studio & IIE School of Hospitality and Service Management.
KEY RESULT AREAS:
Design, Implement and Monitor Progress of Overall Campus Plan
- Compiles the annual campus plan based on the overall brand strategy.
- Sets and monitors realistic targets and forecasts for achievement of the annual plan.
- Operationalises the annual plan to support delivery.
- Tracks performance and adapts the plan to meet changing needs.
- Supports individual departmental plan development and consolidates to achieve the overall campus plan.
Management of Academic Quality
- Manages academic delivery for the campus by ensuring that policies and procedures are being complied with and implemented.
- Drives the improvement of modular success and throughput rates.
- Signs off on lecturer appointments, budgets and contracts working in conjunction with the Head: Academic.
- Sets standards for academic delivery and development of the Academic team to support performance requirements.
Campus Total Marketing Concept Management
- Tracks weekly and monthly sales targets (Full Time and Part Time).
- Identifies medium and long terms growth opportunities for the brands and the site.
- Partners with the Sales Managers (Full Time and Part Time) to manage the sales processes by checking the methods adopted to market the campus and whether targets are being met.
- Manages site target setting with relevant national portfolios.
- Manages and plans stakeholder events to market the campus.
- Manages compliance to entry requirements and sets clear standards for achievement.
Campus Financial Management
- Compiles the overall campus annual budget including departmental inputs.
- Responsible for managing the budget and achieving defined goals set.
- Checks that the costs are contained within the budget allocated.
- Authorizes quotes, purchase requisitions and electronic payments in line with procedures.
- Partners with the Head: Finance and Debtors Manager to ensure that debts are being collected and monitors the status of collections.
- Management of the registration contract cancellation process.
Facilities Management
- Manages the operation and security of computer facilities and checks that the Information Technology (IT) infrastructure is in accordance with policies and procedures.
- Oversight of Independent Contractors (cleaning and security) and compliance with Service Level Agreements (SLA's).
- Aligns the overall impression of the campus with brand equity by checking compliance to policies and procedures.
- Heads up Environmental Health and Safety (EHS) compliance on the campus.
Student Satisfaction
- Meets with student representatives at student forums to address student satisfaction issues.
- Monitors the sport and social offering on the campus by checking whether these are current and relevant for student satisfaction.
- Monitors the activities of the Student Services teams and sporting bodies by checking amongst other things the frequency of the activities during the year.
Human Capital Management
- With the support of the campus Senior Management Team the Campus Head is responsible for the overall leadership and management of the campus and ensuring that the campus is a high performing entity.
- Oversees the recruitment function for their respective campus in line with staffing capacity plans, budget and the set transformation target.
- Ensures that all HR policies and procedures are implemented and adhered to on campus and driving compliance in partnership with the Senior Management Team.
- Responsible for ensuring effective and timeous communication of all HR related matters at a campus level.
- Actively managing the HR person on campus to ensure that they are adhering to the set policies and procedures in line with the audit requirements set out by the company.
- Accountable for checking and approving all permanent and fixed term payroll related documentation for the campus.
- Supports the Head: Academic in the management and oversight of all Independent Contractor payroll related matters.
- Supports the Campus Senior Managers with the management and oversight of all Casual payroll related matters.
- Oversees the performance management process for the campus in line with set deadlines.
- Oversees the campus online Bursary & Training Application process in line with Campus budget and the ADvTECH Bursary and Employee Training policy.
- Driving training and development at a campus level in line with the needs identified in the Employee Development Worksheet and Talent Management System.
- Partnering with National HR to develop a succession plan for the identified critical positions on campus.
- Partnering with National HR for the annual salary increase process as well as the various incentive structures and processes.
- Responsible for dealing with and resolving all disciplinary and performance related issues on campus in a timeous manner in consultation with National HR.
- Builds a pro-active environment where the academic, sales and administrative staff can take responsibility for results.
- Manages strategic Human Resources in accordance with policies, procedures, legal requirements.
- Responsible for driving and achieving the set Employment Equity targets for their respective campus.
- Identifies critical skills essential for sustainability of service delivery and the development of succession plans.
QUALIFICATION REQUIREMENTS:
- 3-year qualification in Business or Hospitality Management / Sales & Marketing.
- Post-Graduate in Hospitality Management advantageous.
COMPETENCIES REQUIRED:
- Problem solving
- Business Acumen
- Conflict Management
- Time management
- Leadership
- Advanced communication skills
- Ability to Deal with Changes Effectively
- Interpersonal skills
EXPERIENCE REQUIREMENTS:
- At least 3 - 5 years’ experience in branch management activities of a small to middle size company
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
- To ensure the professional general management and excellent performance of Capsicum Culinary Studio’s campuses in terms of its facilities, staff, sales, overall finances and student service delivery.
KEY RESULT AREAS:
- Implement the national sales strategy and achieve branch sales targets
- Management of Income and expenditure as well as Debtors management
- Management of System Administration and facilities in and around the campus
- To comply with accrediting bodies and have a high standard of quality and excellence
- Manage performance of Branch staff
- Ensure the Company/Branch Social Responsibility initiatives are supported
- Implement the Customer Relationship Management Strategy at the campus
QUALIFICATION REQUIREMENTS:
- Business Management / Sales & marketing Degree
LEGAL REQUIREMENTS, CERTIFICATES, LICENSES, REGISTRATIONS
- TRAINING: Management and Leadership, Computer Literate, Interpersonal skills
Attend seminars, business school courses to keep up with developments in area of specialty
EXPERIENCE REQUIREMENTS:
- At least 3 - 5 years’ experience in branch management activities of a small to middle size company
SKILLS REQUIREMENTS
- Good communication.
- Good Organisation
- Team Building
- Leadership
- Ability to Deal with Changes Effectively
- Leadership
- Experience
- Knowledge
- Time management
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
Responsible for teaching activities and ensuring delivery of the set course curriculum in accordance with the Capsicum Culinary Studio (CCS) policies and philosophy of individuality and excellence in culinary arts.
KEY RESULT AREAS:
- Coordinating, Mentoring, and assisting Students with respect to theory and practical studies and cultivation of the individual creative spirit.
- Managing Student discipline and formal correspondence relating to student discipline.
- Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies, and Capsicum Culinary Studio.
- Manage Food and Kitchen Items, equipment ordering, purchasing, receiving, cost and stock control as set out by the guidelines of Capsicum Culinary Studio
- Ensure Promotional and culinary event planning and participation.
- Coordinating all aspects of the assessment
JOB SPECIFICATION:
Qualification Requirements:
- Culinary Arts qualification
- Assessor Qualification
Training:
- Management & Leadership, Computer Literate, Interpersonal skills, Culinary arts & Industry courses to keep up with developments in the area of specialty.
Experience:
- 2 Year City & Guilds Culinary Arts syllabus lecturing experience
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
- Responsible for growing and maintain the Capsicum Culinary Studio Brand and achieving targeted growth
KEY RESULT AREAS:
Output
- To build the Capsicum brand and achieve target growth for the company
- Ensure all administrative duties is done timeously and Head Office and the Campus Principal is up to date with what happens on daily, weekly & monthly basis and reports sent to Management as requested
- Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and Capsicum Culinary Studio
- To contribute back to the local community, project the values of Capsicum and implement the CCS plan to decrease carbon footprint
QUALIFICATION REQUIREMENTS:
- 3 Year Diploma / Bachelor’s Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
- Sales & Marketing Diploma (Ideal)
SKILLS REQUIREMENTS:
- Telephone Etiquette
- Advanced Oral & Written Communication
- Valid drivers license & own vehicle
- Time Management & Planning
- Willingness to Learn
- Customer Service Focused
- Target driven with an ability to handle pressure
EXPERIENCE REQUIREMENTS:
- 2 years in a target driven sales environment with presentation to all levels.
- 1 year sales experience
go to method of application »
Duties
Foundation phase educators will create a learning experience to stimulate and grow individual talents and equip children with the requisite basic education skills in the areas of reading, literacy and numeracy amongst others. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) in ECD or B. Education (Foundation Phase)
- A PGCE would be necessary if the degree is deemed suitable viz Psychology
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
Duties required:
- Controlling Sports Programme
- Controlling Sports Events
- Coaching in various Sporting Disciplines.
- Liaising with parents, students, and visitors to the campus.
- Sports Equipment – budgeting and management.
- Sports Coaches – Management.
- Physical Education Teacher – Grade 1 to 7.
- Organisation of sporting events – Official League Matches and Interhouse and Internal Events.
Competencies/Skills/Requirements:
- Excellent interpersonal and communication skills with colleagues, student and parents.
- Energetic, self-motivated, and able to use own initiative • Good organisational and administrative skills.
- Computer literacy.
- Must be a team player.
- First Aid Training would be required.
- Willingness to accompany teams to sporting fixtures.
- Skilled in Coaching and Refereeing/Umpiring.
Qualifications:
- Minimum requirement is a recognised Degree and/or a diploma in Sports’ Management or Teaching Qualification with Physical Education as a subject completed.
- SACE registration would be advantageous.
Experience:
- Minimum of 3 years’ experience in the same and/or similar type of position and environment.
- Ability to coach sports is essential
- Experience in the organisation of sporting events
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
- Responsible for teaching activities and ensuring delivery of the set course curriculum in accordance with the Capsicum Culinary Studio (CCS) policies and philosophy of individuality and excellence in culinary arts.
KEY RESULT AREAS:
- Coordinating, Mentoring, and assisting Students with respect to theory and practical studies and cultivation of the individual creative spirit.
- Managing Student discipline and formal correspondence relating to student discipline.
- Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies, and Capsicum Culinary Studio.
- Manage Food and Kitchen Items, equipment ordering, purchasing, receiving, cost and stock control as set out by the guidelines of Capsicum Culinary Studio
- Ensure Promotional and culinary event planning and participation.
- Coordinating all aspects of the assessment
Qualification Requirements:
- Assessor Qualification (Non- negotiable)
Skills Requirements:
- Management & Leadership
- Computer Literate
- Interpersonal skills
- Culinary arts & Industry courses
Experience Requirements:
- 2 Years City & Guilds Culinary Arts syllabus lecturing experience.
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
- Responsible for growing and maintain the IIE HSM Brand and achieving targeted growth
KEY RESULT AREAS:
Output
- To build the IIE HSM brand and achieve target growth for the company
- Ensure all administrative duties is done timeously and Head Office and the Campus Principal is up to date with what happens on daily, weekly & monthly basis and reports sent to Management as requested
- Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and IIE HSM
- To contribute back to the local community, project the values of IIE HSM and implement the IIE HSM plan to decrease carbon footprint
QUALIFICATION REQUIREMENTS:
- 3 Year Diploma / Bachelor’s Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
- Sales & Marketing Diploma (Ideal)
SKILLS REQUIREMENTS:
- Telephone Etiquette
- Advanced Oral & Written Communication
- Valid drivers license & own vehicle
- Time Management & Planning
- Willingness to Learn
- Customer Service Focused
- Target driven with an ability to handle pressure
EXPERIENCE REQUIREMENTS:
- 2 years in a target driven sales environment with presentation to all levels.
- 1 year sales experience
- Valid drivers license and own vehicle
go to method of application »
Duties
Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
Job Summary:
We are seeking a highly motivated and experienced individual to lead our school as the Principal. The Principal will be responsible for providing visionary leadership, fostering a positive school culture, and ensuring the academic success and holistic development of all students. The ideal candidate will have a strong background in education, excellent leadership skills, and a passion for creating a safe and inclusive learning environment.
Key Responsibilities:
- Provide overall leadership and direction for the school, including setting goals and implementing strategies to achieve them.
- Develop and maintain a positive school culture that promotes academic excellence, respect, and diversity.
- Recruit, hire, and support a team of qualified and dedicated teachers and staff members.
- Collaborate with teachers, parents, and community members to create a supportive and engaging learning environment for all students.
- Monitor and evaluate the effectiveness of instructional programs, student performance, and school operations.
- Ensure compliance with all relevant laws, regulations, and policies related to education and school administration.
- Communicate regularly with stakeholders, including parents, students, teachers, and the school board, to keep them informed about school activities and developments.
- Develop and manage the school budget, allocate resources effectively, and seek additional funding opportunities as needed.
- Serve as a role model for students and staff, demonstrating professionalism, integrity, and dedication to the school's mission and values.
- Stay informed about current trends and best practices in education, and seek professional development opportunities to enhance leadership skills and knowledge.
Qualifications:
- Master’s degree in Education or related field (Ph.D. preferred)
- Valid Principal certification/license
- Minimum of 5 years of experience in school administration, including at least 2 years in a leadership role
- Strong interpersonal and communication skills
- Knowledge of curriculum development, assessment practices, and educational technology
- Ability to lead and motivate a diverse team of educators and staff members
- Commitment to equity, diversity, and inclusion in education
- Demonstrated track record of improving student achievement and school performance
go to method of application »
Duties
GET and FET Phase Educators will plan, deliver and assess a rigorous and relevant academic programme to all students in the classes assigned in order to maximize the emotional, social and intellectual wellbeing of all students in their care. They will guide students, in important decisions on subject choices and create an encouraging learning environment which stimulates and inspires students and helps them to realize their full potential. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
Qualifications & Experience
- a Degree (NQF level 7) and PGCE or B. Education (Senior Phase or FET) and possibly a specialized degree if teaching into a specialist subject
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching, if applicable
- Computer and digital literacy
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
Duties
Senior Phase Educators will plan, deliver and assess a rigorous and relevant academic programme to all students in the classes assigned in order to maximize the emotional, social and intellectual wellbeing of all students in their care. They will guide students, in important decisions on subject choices and create an encouraging learning environment which stimulates and inspires students and helps them to realize their full potential. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a Degree (NQF level 7) and PGCE or B. Education (Senior Phase or FET) and possibly a specialized degree if teaching into a specialist subject
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching, if applicable
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
Duties
Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
Duties:
Pre- Primary educators will be expected to create a learning experience to stimulate and grow individual talents and get children ready for formal schooling so as to maximize the personal, physical and psycho-social development of every child. They will need:
- to deliver future focused education in which students are motivated, inspired and challenged
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance:
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience:
- a post matric certificate (NQF level 5) in ECD as a minimum or an undergraduate degree (NQF level 6) in ECD or B. Education (Foundation Phase)
- A PGCE would be necessary if the degree is deemed suitable viz Psychology
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
Attributes & Competencies
- A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
- Demonstrated planning and organisation skills with superior detail orientation
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- Professional time management is a minimum requirement of the role
- Demonstrated evidence of the ability to think critically and problem solve appropriately
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
The call centre team leader is an integral part of ensuring successful student acquisition for all campuses by leading and managing the call centre operators. The team leader is required to actively practice and promote the total marketing concept for Capsicum Culinary studio and IIE School of Hospitality and Service Management under the supervision of the Head: Student Recruitment.
KEY RESULT AREAS:
Sales Management
- Management of the sales process for the full sales calendar.
- Leading and managing a team of 2 call centre operators.
- Performance Management, coaching and developing team.
- Drive staff to achieve required targets and is accountable for team’s overall sales targets.
- Assessment of consultants calls – Quality Assurance.
- Dealing with elevated queries/problems.
Management of the call centre team
- Oversee and manage all the day to day operational issues pertaining to the performance of the call centre agents.
- The team leader is required to fill a supervisory role for approximately 70% of their time whilst the other 30% is still focused on sales activities such as prospective student consultations.
Administration
- Report accurately and timeously on sales activities.
Qualification Requirements:
- Matric Certificate
- Sales & Marketing Diploma (Ideal)
Skills Requirements:
- Telephone Etiquette
- Advanced Oral & Written Communication
- Valid drivers license & own vehicle
- Time Management & Planning
- Willingness to Learn
- Customer Service Focused
- Target driven with an ability to handle pressure
Experience Requirements:
- 2-3 in a target driven sales environment with presentation to all levels
- 2 years of supervisory experience strongly preferred
go to method of application »
PRIMARY PURPOSE OF THIS JOB:
Responsible for growing and maintain the Capsicum Culinary Studio Brand and achieving targeted growth
KEY RESULT AREAS:
Output
- To build the Capsicum brand and achieve target growth for the company
- Ensure all administrative duties is done timeously and Head Office and the Campus Principal is up to date with what happens on daily, weekly & monthly basis and reports sent to Management as requested
- Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and Capsicum Culinary Studio
- To contribute back to the local community, project the values of Capsicum and implement the CCS plan to decrease carbon footprint
QUALIFICATION REQUIREMENTS:
- 3 Year Diploma / Bachelor’s Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
- Sales & Marketing Diploma (Ideal)
SKILLS REQUIREMENTS:
- Telephone Etiquette
- Advanced Oral & Written Communication
- Valid drivers license & own vehicle
- Time Management & Planning
- Willingness to Learn
- Customer Service Focused
- Target driven with an ability to handle pressure
EXPERIENCE REQUIREMENTS:
- 2 years in a target driven sales environment with presentation to all levels.
- 1 year sales experience
go to method of application »
Job Description
The Accounts Receivable Team Lead is responsible for planning, leading, organizing and coordinating subordinate staff in their daily operations of various credit control activities including, but not limited to, collections/investigations/review of journals and customer
queries. The Team Lead is also responsible for building a positive relationship with both internal and external customers, to receive payments timeously and to reduce bad debt.
Responsibilities:
Collections:
Output 1:
- Plan, organise, coordinate, and direct AR Controllers in the daily operations of various credit control activities including, but not limited to customer queries and /AR reconciliations.
- Assist in building the capabilities, tools, and skills within the team, driving high levels of individual accountability, engagement, empowerment, and development. This includes responsibility for providing support for controllers to be successful in their roles.
- Set work priorities; create work schedules and assist with monthly Debtors Trackers.
- Actively Manage team performance by allocating priorities and workloads to enable controllers to achieve and exceed individual and team goals and objectives.
- Develop positive, high performing and collaborative teams to ensure that services and requirements are being met or exceeded.
- Actively managing the talent and career paths of individuals within the team, including conducting performance and development reviews and succession planning with all direct reports.
- Proactively challenges current processes to identify opportunities to simplify and therefore enhance the current credit control framework.
- Proactively manage leave schedules for APS (Sick/Annual/Study leave).
Output 2:
- Analysis of all assigned aged debtors and actively works to reduce delinquency.
- Ensures prompt action is taken for non-payment or continued late payment.
- Approvals of Debtors refunds in line with current levels of authority.
- Attend collections meetings to ensure that SOPs are being followed and adhered to.
- Ensure that all terminated students have been handed over to prelegal for collections.
- Preparation of the consolidated Debtors Tracker.
- Quality Control check on Calls, Debtors Manager notes and Fresh Desk calls.
- Attend to legal queries escalated from the pre-legal teams.
- Ensure that monthly SMS and Email campaigns are timeously deployed.
Output 3:
- Build sustainable relationships and trust with all stakeholders including but not
- limited to Brand Finance and Principals through open and interactive communication.
- Handle account payer’s complaints, provide appropriate solutions and alternatives.
- Communicate with internal departments as required to maintain an accurate position on student’s accounts.
- Ensure all queries are resolved in line with the collections SOP.
Output 4:
- Ensure all internal and brand reporting is prepared and submitted timeously.
- Participation in ad-hoc system development and projects
Education Requirements:
- Grade 12.
- B-Tech Credit management / B.Com Accounting
Experience Required:
- 5 years as an Accounts Receivable Team Lead / Debtor’s Manager
Skills Required:
- Knowledge of accounting software.
- Advanced Excel
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail