Warehouse Manager at Epiroc

Main Duties & Responsibilities:

Strategic

• Ensure extensive warehouse support to Epiroc as a whole.
• Participate in overall strategy plan and development of the department. Understand the business strategy, the customers and our products to communicate and deploy the vision in a meaningful way into the department.
• Constantly seek opportunities for improvement encompassing the areas of process, people and technology to drive service, in line with the strategy of the business.
• Creating an environment, which drives ideas, personal development, product leadership, while demonstrating the behaviors associated with a role model and a leader. Responsible for coaching and developing staff to achieve high levels of performance individually and as a team.
• Identify failing processes. Develop and implement new processes to eliminate non-conforming processes.
• Determines the customer requirements by maintaining contact and building relationships with customers.
• Develop and recommend appropriate instructions and procedures for the administration of the warehouse.
• Implement, Monitor and continually improve the warehouse performance against set objectives.

Supervisory functions

• Manage site administrator and store assistants.
• Ensure security in the warehouse area.
• Ensure that the inventory in the warehouse is always secure.
• Ensure that no unauthorized entry to warehouse.
• Report all anomalies or suspicions to the Bathopele Contracts Manager and Operation Manager.

Stock responsibility

• Sign off monthly stock take/ annual stock takes and investigate any variances.
• Manage staff in terms of receiving, storage and stock issuing.
• Do stock counts in the form of daily cycle counts.
• Assist with the national distribution of spares and equipment.
• Assist with OSMI distribution/ return to Central Warehouse/ RDC Jet Park.
• Control WIP.

Reporting

• Performance reporting in assigned KPI’s.
• Monthly management reports.
• Monitor cost and warehouse performance.

People management

• Manage staff performance and conduct annual performance appraisals and training needs analysis of warehouse employees.
• Manage leave approvals, overtime, and standby for all warehouse personnel.
• Contribute to a positive working environment where employees feel motivated.
• Evaluate the performance and proficiency of personnel in the department and recommend staff for necessary training to improve skill levels.
• Discipline staff when required.
• Recruitment

SHEQ Compliance

• Manage Information Management System in terms of procedures, process reviews, updates and quality of packaging.
• Ensure 6S/ housekeeping standards maintained.
• Report incidents.
• Comply with International Standards Organisation (ISO) certifications.
• Corrective action requests.
• Preventative action requests.
• Prepare for audits.

General

• Maintain, implement and enforce departmental policies, procedures and processes to ensure compliance to corporate governance requirements and Group Internal Controls. Ensure departmental compliance to Company Policies & Procedures.
• Carry out additional duties as may become necessary to ensure the successful operation of the company.
• Will carry out any other function or duty as may be required in terms of the Epiroc Code of Conduct.

Educational Qualifications and Experience:

• Grade 12
• Relevant Degree in Logistics, Supply Chain or Warehousing.
• If no tertiary qualification, previous 10 years of experience in warehousing environment with at least 5 years managerial experience.
• Valid Driver’s License.

Required Skills and Capabilities:

• Problem-solving skills.
• Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations.
• Motivational skills and an ability to supervise and lead a team of store assistants and site administrator.
• An ability to work well under pressure.
• Organizational and planning skills.
• Good personal presentation, especially when working with customers face-to-face.
• Knowledge of warehouse principles and practices.
• Knowledge of warehouse management software, databases and CRM tools.
• Computer literacy with thorough knowledge of Microsoft package (Word, Excel and PPT).
• ERP knowledge.
• Have a good understanding of how the Supply Chain is functioning i.t.o different functions, KPI’s, processes and flows.