Technical Team Lead- Cobol at FNB South Africa

Role Purpose

• To provide expert advice and support in practice formulation and associated best practice improvements. Responsible for leading and developing a team of technical resources that provide operational project and technical support.

Responsibilities

• Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.
• Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration.
• Translate business IT requirements into implementable solutions & continuously monitor to ensure operational continuity and effectiveness.
• Ensure adequate unit, system integration and post implementation unit tests are performed for all configuration and development tasks. Ensure testing yields an acceptable level of performance for the changes being delivered.
• Assess, identify and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Design relevant IT Solution and produce specification and architecture in accordance to agreed standards against the requirements and approved by the appropriate governance forums.
• Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives and best practice solutions. Determine the estimated resources and timelines required to deliver the required functionality.
• Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement.
• Implements functional IT strategy in support of business objectives with particular focus on operational and service excellence.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
• Support effective teamwork within the function. Participate and collaborate across teams.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

Additional Requirements

• Candidate must have exposure to programming on a Mainframe system
• Solid experience as a developer (Senior level)
• COBOL – not negotiable
• Operating System : IBM Mainframe – not negotiable

Transaction Processing :

• IMS (Preferable)
•  HOGAN (Preferable)

Application :

• Loans Processing (Preferable)
• Exposure to AGILE (Preferable)
• Tools (Atlassian – JIRA/Confluence) : Preferable

Oversee a team of personnel focused on technical issues, including software development, product releases.

• Input into hiring and training staff and delegating work assignments
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and guiding business regarding architecture principles.
• Translate the design into IT solutions and actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Unpack system requirements, break down project deliverables and allocate to resources based on technical expertise. Manage the quality of project deliverables and ensure milestones & delivery dates are met. Liaise with all stakeholders like BA’s/SA’s/Architects
• Collaborate with colleagues to identify and repair technical issues.
• Evaluate their team's work processes and best practices and implement changes to streamline operations.
• Drive strategic initiatives and future architecture of the system.
• Supervising and quality checking of changes
• Create and implement risk mitigation processes and conduct security audits to determine weaknesses in applications
• Comply to governance in terms of legislative and audit requirements during programming execution
• Assess, identify and mitigate potential risks within IT development by complying with technology, business, policy and process requirements (SDLC and change / release management process definition) to ensure operational performance
• Design software artefacts and produce specification and architecture in accordance to agreed standards for programs
• Create reports or articles for publication follow new technologies which they are able to present and provide guidance.
• Ensure timely and effective response to all IT related incidents and problems associated with Service Support. Incidents and problems on service desk are resolved within SLA.
• Using tools available to aid and assist in delivering quality products

Qualifications and Experience

• IT related Degree or Diploma
• 5 years plus related technical experience  
• 2 years plus experience managing complex technical specialist teams