Job Vacancies at The South African College of Applied Psychology (SACAP)

• The Administrator will be responsible for managing bookings, day-to-day operations, handling office tasks, and providing administrative support to the staff and clients. Please note, this position is NOT suitable for relocation. Only suitable applicants will be contacted.

Qualifications and Experience

• Strong administrative and organizational skills
• Experience with office management tasks such as scheduling, billing, and electronic record-keeping
• Proficient in Microsoft Office and Google Suite including Excel
• Ability to use technology with ease including content management systems
• Excellent written and verbal communication skills
• Attention to detail and problem-solving skills
• Experience in the healthcare industry is a plus
• Associate's or Bachelor's degree is preferred
• Xhosa speaker is an advantage 

Skills

• Ability to work independently and as part of a team
• Has customer care as a value
• Can be calm and efficient under pressure
• Adheres to an ethical code of conduct
• Shows a willingness to assist

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The candidate will be required to perform various functions that would include:

• Front line of communication, coordination and support to Online Educators
• Ongoing coordination of quality assurance processes
• Online Educator wellness and engagement
• Timetable scheduling, recruitment and onboarding
• Acting as the general liaison for Online Educators around administrative and academic challenges

Qualifications and Experience:

• A minimum of a 3-year undergraduate degree, preferably in Human Resource Management or Business Administration
• At least 3 years of academic administration / coordination experience, preferably within Higher Education in South Africa
• Technologically savvy / strong digital literacy skills, with a special interest in Online Education
• Excellent communication skills (both verbal and written)
• Highly developed relationship-building / interpersonal skills
• Excellent time-management and organisational skills
• Strong attention to detail
• Proactive with the ability to anticipate and plan ahead of time

Personal Attributes:

• Enthusiasm for Higher Education in South Africa, particularly in the Private Higher Education (PHEI) sector
• A passion for online education
• Responsible, reliable and purpose-driven in their approach
• Self-motivated and holds themselves to a standard of excellence when completing tasks
• Is flexible and adaptable where needed to achieve results
• Displays high integrity in all situations
• Creative and forward thinking in problem solving and finding ways to create efficiencies