Sr PM Customer Fulfillment Experience, Sub-Saharan Africa at Amazon

Key job responsibilities

• Define and deliver customer-focused product and programs with broad cross-functional business impact
• Bring strong, data-driven business and strategic judgment to decisions
• Develop business requirements, manage milestones, prioritization, and overall roadmap
• Drive automation and standardization cross-functionally
• Drive reverse logistics/recommerce PnL
• Lead cross-functional programs across Operations, Supply Chain, Customer Support, Vendor Management, and Finance
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

BASIC QUALIFICATIONS

• Bachelor's degree
• Program, project, or product management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Senior experience managing stakeholders in cross-functional project

PREFERRED QUALIFICATIONS

• Experience working cross functionally with tech and non-tech teams