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DENTON HARVEY is a recruitment agency, whose expertise and knowledge are applied to a variety of different fields namely: IT, Finance, Legal, HR and Engineering sectors. We focus on being adaptable to filling any role and strive to supply only the highest standard of candidates. We specialise in a full cycle retained search for senior or strategic hires by i...
The Shift Manager is responsible for overseeing business operations and is considered commander of
the business when an emergency should arise or when higher management is not available. All control
room Staff reports directly to the Shift Manager and the Shift Manager reports to the Call Centre
Manager. This post requires a well-disciplined person with vast knowledge in Call Centres and Alarm
Management Procedures, takes pride in Team achievements and improves call centre staff customer
satisfaction rate.
Qualifications and Experience
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