Senior Official Tech Energy Protection X4 (Distribution) Bloemfontein, Bethlehem at Eskom Communications

Minimum Requirements

Qualification(s):

• Grade 12/NCV4/NSC3/N3 and languages at NQF4 with 120 credits

Experience:

• 2 years related minimum experience in Customer services, metering experience.

Skills and Competencies

Behavioral:

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing teams

Knowledge:

• Eskom policies, standards, and procedures
• Maintenance, operating and outage value chains.

Skills:

• Negotiating
• Contract management, financial, human resource
• Conflict management
• Facilitation
• Authorisation for local control
• Appropriate valid driver's licence
• Interpersonal

Key Responsibilities

• Perform meter audits and investigations.
• Replace faulty meters.
• Capture and validate data.
• Advise and educate customers.