Senior Manager: Learning and Development at Liberty Group South Africa

Purpose

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adaption i.t.o. learning and development methodology, governance and delivery objectives.

Minimum Experience

• 5 - 8 years experience in a similar environment, of which 2 - 3 years at management level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Human Resources

Additional Minimum Qualifications

Outputs

Process

• Provide a sound administrative service and recommendations based on customer and client needs, current information and administrative trends.
• Communicate a meaningful tactical context that guides and directs best practice integration and process alignment with service delivery objectives.
• Optimise the line services and HR business partnership value chain, through the alignment and implementation of associated practice/s and processes.
• Ensure the effective coordination, development and delivery of purpose driven learning programmes to internal clients, end users and stakeholders.
• Manage interaction between training specialists, line managers and business stakeholders, to identify and action learning solutions, content and platforms.
• Manage, quality assure, monitor and evaluate the effectiveness of internal learning and development resources and make improvement adjustment.
• Manage to ensure the effective design and implementation of learning and development material that leads to enhanced knowledge and skills.
• Accountable for strategy implementation through the integration and optimisation of operational activities to practices and systems across an internal value chain.
• Proactively identify interconnected tactical problems, determine the impact, patterns and trends to identify alternatives and best practice solutions, anticipating future challenges.
• Plan for delivering work outputs , manages independent practices, processes or systems and addresses and balances the demands of different priorities to optimise efficiency.

Customer

• Build and maintain stakeholder relationships for the purposes of expectation management, knowledge sharing and integration.
• Build strong customer-centric relationships and develop service level agreements that promote the organisation with stakeholders aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Compile an operational or business area budget aligned with the delivery plans, and ensure the implementation and monitoring of financial controls, management of costs and corporate governance to optimise cost savings and/or profit margins.

Learning and Growth

• Balance, optimise and manage human resources across disciplines through executed human capability plans.

Governance

• Implement the governance management model, framework and policy in own practice and/or tactical area to identify and manage governance and risk exposure liability pro-actively.

Competencies

Liberty Values

Technical Competencies

• Conflict Resolution (Proficient)
• Human Resource Development (Proficient)
• Human Resource Operations (Proficient)
• Learning and Development Implementation (Advanced)
• Talent Management (Proficient)
• Legal Compliance (HR) (Proficient)
• Strategic HR Business Partnering (Intermediate)
• Learning and Development Strategy (Proficient)
• Efficiency improvement (Proficient)
• Policy implementation (Proficient)
• Business Interaction (Proficient)

Behavioural Competencies

• Relationship Management and Networking (Proficient)
• Problem Solving and Analysis (Proficient)
• Judgment and decision making (Proficient)