Senior Manager - Contract and Efficiency Technology Information at MTN

Strategic Input​

• Provide input into the Technology Operations department​
• Develop the operational strategy to ensure vendor/suppliers contracts are efficiently manage​

Solutions delivery​

• Track the fulfilment of MNS/Tower vendors contractual commitments and deliverables​
• Discuss any Commercial impact change request​
• Resolve escalated contractual issues​
• Recommend any changes to be made in the operational agreement​
• Evaluate the appropriateness of the SLAs and KPI’s​
• Evaluate the risk impacts, based on the monthly Risk Report produced by MSP Risk Management Team​
• Manage all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory Accounting Coordinate and direct the preparation of the budget and financial forecasts and report variances ​
• Prepare and publish timely monthly financial statements and report vs budget. ​
• Research technical accounting issues for compliance ​
• Support month-end and year-end close process ​
• Ensure quality control over financial transactions and financial reporting ​
• Develop and document business processes and accounting policies to maintain and strengthen internal controls ​
• Additional controller duties as necessary​
• Report on departmental contract renewals, expiry and performance through relevant reporting ​

Operational Delivery​

• Ensure appropriate resources are in place to manage these areas and aspects of MNS financials.​
• Ensure the Technology Operations department provides expert input and feedback to support projects relating to financial efficiencies (e.g. Ignite)​
• Identify new opportunities for operational efficiency and eliminate processes or activities that are not adding value​
• Ensure co-design of all processes relating to financial controls and contract adherences.​
• Ensure administration of all areas of responsibility including stock ​
• Ensure vendor acceptance documents and proper invoicing.​
• Manage the budgets.​
• Communicate problems and any issues relating to contracts or financial reporting.​
• Ensure vendors are meeting their SLA with MTN ​
• Ensure any penalties relating to contracts are monitored and reported​
• Attending required governance meetings and activities ​
• Keep a contracts register and update register as required ​

Governance and Control​

• Strictly follow and ensure team and vendor compliance of relevant policies and procedures ​
• Ensure effective SLA strategies are in place to support the business and vendor compliance ​
• Implement proper controls and processes to minimise revenue leakage ​
• Ensure proper project controls are in place to manage financial and operational risks across the business ​
• Appropriate implementation of DoA ​
• Ensure the governance and the fulfilment of managed service deliverables across South Africa by all vendors on a national level.​

Communication and co-ordination​

• Develop and continually improve effective monitoring of financial reporting and best practices.​
• Provide guidance to the Technology Operations to ensure efficient financial and contractual. ​
• Assist and coordinate with financial and contracts departments. ​
• Provide smooth workflow between departments by ensuring deadlines are met.​
• Use financial ability to advise and provide input when required​
• Manage interfaces within Technology Business and the 3rd party contractors/vendors​
• Develop and produce month OPEX reports for the TEchnology Operations Department with the required analysis and action to be taken in ensuring effective cost controls and management ​

Financial Management​

• Forecast, plan, develop and review transport network operations budgets in line with MTN SA financial requirements​
• Ensure transport network operations budgets are optimised ​
• Manage transport network operations expenditure in line with agreed budgets​
• Identify and eliminate non-contributory expenditure​
• Manage budgeting and preparing of tenders ​

People Leadership and Organisational Capability Building​

• Lead, develop and coach the Managed Network Services Operations team ​
• Act as an ambassador and role model for the Technology team by living the brand values and vital behaviors ​
• Make environment the best place to work ​
• Improve the employee engagement through the GCA/sentimeter ​
• Ensure the attraction, development and retention of Planning and Engineering talent ​
• Build a professional and differentiated Planning and Engineering team ​
• Ensure a culture of continuous evaluation and improvement ​
• Drive a culture of high performance, accountability and consequence management ​

QUALIFICATIONS

Education

• 4-year tertiary degree in Engineering or related field of study​
• MBA or Masters advantageous​

Experience

• inimum 10 years’ telecoms experience including:​
• Senior Management level track record of 5 years or more​
• 5-7 years experience in supporting Technology Infrastructure and clients’ networks and network assurance​
• Dealing with vendors/3rd party contractors​
• Project management​
• Experience working in a global/multinational enterprise​
• Worked across diverse cultures and geographies​

Skills

• Project and Programme management​
• Products and services​
• Presentation skills​
• Communication ​
• Negotiation​
• Leaderships​