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Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
Job Description
The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers and Real Time Administrators (RTA). The responsibility of this role is to optimize the manner in which our workforce is utilized in order to drive efficiency and reduce resource costs.
This role will also be required to provide input as well as advice into all RFP, RFI and Solution Presentations for future clients
People Management
Team Structure & Placements
Qualifications
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