Salesforce DevOps Engineer at PricewaterhouseCoopers (PwC)

Qualifications /Certifications required: 

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• MuleSoft Certified Developer - Level 1
• MuleSoft Certified Developer - Level 2 (desirable)
• Relevant industry certifications (optional)

Experience required:

• Minimum of 3-5 years of experience in DevOps engineering
• Proven experience with Salesforce development and administration
• Extensive experience with CI/CD tools such as Jenkins, Git, GitHub, Bitbucket, or similar
• Strong background in scripting and automation using tools like Ansible, Terraform, or similar
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Familiarity with containerization technologies like Docker and Kubernetes
• Strong problem-solving skills and attention to detail

Responsibilities of role:

DevOps and CI/CD:

• Design, implement, and maintain CI/CD pipelines for Salesforce and other applications.
• Automate deployment processes to improve efficiency and reduce errors.
• Monitor, troubleshoot, and optimize CI/CD pipelines to ensure smooth and reliable operation.
• Collaborate with development and operations teams to integrate DevOps practices into the development lifecycle.
• Manage and maintain infrastructure as code using tools like Terraform and Ansible.

Salesforce Development and Administration:

• Develop and customize Salesforce applications using Apex, Visualforce, Lightning Components, and declarative tools.
• Manage Salesforce configurations, including custom objects, fields, workflows, and validation rules.
• Perform Salesforce data migration and data quality initiatives.
• Integrate Salesforce with external systems using APIs and middleware tools.
• Monitor and optimize Salesforce performance and scalability.

Technical Support and Collaboration:

• Provide technical support for Salesforce and DevOps-related issues.
• Work closely with development teams to ensure seamless integration of DevOps practices.
• Collaborate with business analysts to understand requirements and deliver solutions that meet business needs.
• Participate in Agile ceremonies, including sprint planning, backlog grooming, daily stand-ups, and retrospectives.

Documentation and Reporting:

• Document DevOps processes, CI/CD pipelines, and Salesforce configurations.
• Create and maintain technical documentation and user guides.
• Report on DevOps and Salesforce performance, issues, and improvements to stakeholders.

Quality Assurance and Testing:

• Conduct code reviews and ensure adherence to best practices and coding standards.
• Implement automated testing for Salesforce and other applications.
• Perform integration and system testing to ensure the quality and reliability of deployments.

Desirable skill sets include:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Strong organizational and project management skills
• Familiarity with data governance and data management best practices
• Experience with containerization technologies like Docker and Kubernetes