Sales Consultant (post level 13) (Contract appointment: 1 year) at University of the Free State

Duties and responsibilities:

• Perform various front-desk duties in the merchandise shop: answer phones and address customer queries in a professional manner.
• Process customer payments using the POS (point of sales) system on the Pastel Point of Sale program.
• Unpack and count new stock delivered by suppliers.
• Label merchandise and display items on shop shelves.
• Assist clients to find specific merchandise in the shop.
• Assist to keep the sales floor area clean and organised.
• Assist with stocktake procedures.
• Assist to dispatch merchandise items to other shops.
• Assist permanent staff members to follow up on KovsieGear quotations.
• Assist to deliver merchandise on campus if necessary.
• Assist to organise storerooms.
• Perform ad hoc duties within the department when needed.
• Work at any other marketing exhibitions, such as pop-up shops.
• Travel to other campuses when needed.
   

Inherent requirements:

• Grade 12 or National Vocational Certificate on NQF level 4.
• One (1) to two (2) years’ relevant working experience related to the duties and responsibilities (retail environment).
   

Recommendations:

• Experience in a similar retail environment, e.g., clothing and gift shop.
• A valid Driver's licence.

Competencies
Required competencies:

• Results Orientated:
  • The ability to be reliable, responsible, dependable and to fulfil obligations.
  • The ability to maintain composure and self-control.
• Strategic Thinking:
  • The ability to deal with several activities at a time.
  • The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
• Business Acumen:
  • The ability to adhere to rules and strictly follow work regulations.
  • Proficient in using MS Office.
• Leading:
  • The ability to maintain high levels of personal motivation, energy and enthusiasm.
  • The ability to be cooperative with others, display a good-natured attitude, and encourage people to work together.
• Building Coalitions:
  • The ability to negotiate, sell, influence and to persuade others.
  • The ability to interact with others and establish personal connections with people.