Sales Administrator at RCL Foods

Job Description    
Minimum Requirements    
Education:

• Matric with exemption. Min 60% Maths.

Skills required:

• Good written and oral communication skills
• sound computer skills especially Microsoft Office and JDE,
• Thorough understanding of sales administration process

Experience:

• Minimum 2 years administration experience in a sales environment. An
• understanding of manufacturing and exposure tlogistics desirable.

Duties & Responsibilities    

Admin relating tgeneral management and disciplinary issues relating tdrivers/VA’s (supplying information tRoute Controllers for action tbe taken):

• Monitoring and overseeing absenteeism and advising (with input from HR) corrective disciplinary action tbe taken; Consult daily register for Drivers/VA’s.
• Ensure accuracy of data on Trac Tech
• Monitor working hours of Sales employees, tensure reasonable working hours and where unreasonable, inform the route controller and Sales Manager.
• Present monthly hours tRoute Controllers and Sales Manager.
• Supply information necessary for disciplinary hearings relating tabsenteeism, cash shortages, etc.
• Monitor that disciplinary action is taking place timeously and escalate tSales Manager when it isn’t
• Cash Shortages: On a daily basis, monitoring and dealing with cash shortages by drivers. With the exception of Robbery shortages, ensure shortages are cleared and follow up with route controllers tensure corrective action taken within one week of the shortage arising, including for: BOT, short payment, etc. Input from HR tdetermine what corrective action should be taken.
• Weekly Reporting: Absenteeism and discipline related tthis.
• Weekly Reporting: Cash shortages per week and corrective actions taken by route controllers.

Crates and Crates Management:

• Monitor base-line of crates per route and report on variances tSales Manager.
• Monitoring crates movement per route and within Sunshine sales area – will require liaison with Dispatch (daily, weekly, monthly)
• Monitoring and reporting on the crates pool
• Identify key routes that have issues and communicate this troute controllers tensure corrective action plans are put in place
• Identify key customers that are problematic for crates. Monitor corrective action plans for such customers put in place by Route Controllers and give regular feedback regarding crates returned/loss
• Liaise with Sunshine Crate Controllers within customers stores (e.g. Phoenix) and feedback
• concerns tSales Manager
• Escalate crate loss problems tSales Manager and jointly institute action plans tstop and prevent
• crate losses
• Reporting: Daily via WhatsApp Crates group indicating where losses have occurred, weekly (Sales
• Meeting), monthly sales meeting. Report outputs: sheet showing crate losses for the day, for the
• week and the position for the month. May alsbe done in graphical format.

JDE:

• Use JDE where applicable

Driver Debriefs and input intRoutes Analysis:

• Conduct regular de-briefs with drivers. Aspects tbe discussed are listed in the next point
• Data analysis of routes. By working with the Sales Admin Clerk, record and monitor per route:
• Number of customers for that route
• Customers lost on that route during the last month and why
• Customers gained on that route during the last month and why
• Tracking and monitoring of COD customers with the drivers
• Suggestions from drivers on how sales for that route can be increased

From the above:

• Make recommendations tSales Manager on actions that need tbe taken on the routes or with customers
• Follow up on corrective measures tbe taken through Driver de-briefs and record outcomes
• Give input intthe route rides and surveys done by the Route Controllers and Sales Office.
• Make sure the team is aware of the findings
• General/Day-to-Day:
• Daily communication and reporting tthe Sales Manager and Route Controllers