Regional Process Specialist/Analyst at Epiroc

Main Duties and Responsibilities:

The key responsibilities and activity areas:

• Drive continuous improvements and focus on efficiency gains within the region.
• Translate the global processes into a regional context, define problems and give structured feedback to the global organization.
• Accountable for documenting and driving process efficiencies in the region including regular follow-up on cost out.
• Work with the requirements on template development and improvements: analyze, solution and document according to program requirements.
• Validate business benefit of the change/ improvement.
• Work with BKUs (Business key users) to align requirements between the sites, if applicable and work cross functionally (with other streams) to secure cross functional fit.
• Work with global team to support development, testing and deployment.
• Support BKU community: FAQs, development of the training material.
• Within roll-out:
• Mapping roll out side and identify existing process fit towards template.
• Identify, document and solution GAPs.
• Configure template according to site requirements.
• Work with global teams: cutover, integrations, extensibility.
• Support BKUs with training, execution of SIT (system integration test) and UAT (user acceptance test).
• Support change management.
• Play active role during go live and hyper care period.

Skill, Competence and Experience:

• In-depth experience of Supply Chain ERP Systems.
• Good understanding of the Supply Chain life cycle.
• Experience in data analytics and modelling to inform business decision making.
• Knowledge of Power-BI would be an advantage.
• Understanding of a matrix environment and global organisation.
• Business acumen.
• Result-oriented with a sense of urgency.
• Ability to build relationships and customer responsiveness.
• Continuous improvement mindset.

Educational Qualification:

• Degree/diploma in Supply Chain, Engineering, IT or equivalent is essential.

Behaviours:

• What matters to us is someone who demonstrates
• Self-directed and can work independently.
• Places emphasis on the quality of their work.
• Holds themselves accountable for delivery and can work to deadlines.
• A team-player who collaborates to get things done.
• Ability to engage stakeholder, build credibility and maintain relationships.