Print Depot Controller - Department of Information Technology Services - 24934 at University of Pretoria/Universiteit van Pretoria

JOB PURPOSE:

• To complete customer requests for printing by receiving and processing requests for printing.

RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but are not limited to:

Job costing:

• Receive requests for printing (either as electronic or hard copies) and record
• Calculate the cost for printing and inform client
• Complete paperwork for every print job received
• Ensure cost for printing is kept up to date according to UP policies
• Machine operation and coordinate dispatch
• Process the printing to specification using the appropriate material
• Inform client when printing is done and ready for collection
• Complete the dispatch documents
• Oversee the dispatch of the printed documents

Planning:

• Keep track of stock, and order new stock timeously
• Keep register of tasks to be performed on a regular basis
• Keep statistics and calculate totals

Maintenance:

• Ensuring that machine is in good condition
• Cleaning the machines
• Ordering of chemicals, paper and stationery

General:

• Maintain quality service by dealing with enquiries regarding completion
• Provide prompt and efficient reaction to client requests
• Contribute to team effort by accomplishing related results as needed

Substitution:

• Assist in other sections of UP Print when need
• Complete work tasks relevant to work, and as requested by manager
• Carry out additional duties or responsibilities, which fall reasonably within the scope of the job description, or in accordance with operational requirements.

MINIMUM REQUIREMENTS:

• Grade 12 certificate;
• Two years’ experience in operation of printing and copier machines;
• Two years’ experience of office routine and organisation.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL  ATTRIBUTES):

Knowledge:

• Paper and cardboard
• Ink impositions
• Print cost estimation
• Impositioning
• Basic administration

Technical competencies:

• Computer literacy
• Troubleshooting and problem solving
• Operation of digital printing equipment, including the ancillary equipment
• General technical competency

Behavioural competencies:

• Interpersonal skills
• Self-control and motivation
• Observant
• Good communication and negotiation skills;
• Conflict handling skills
• Ability to work alone
• Well-developed organisational skills
• Accuracy in administration and quality control
• Physical mobility

ADDED ADVANTAGES AND PREFERENCES:

• Grade 12 and supervisory course/CRM (Customer Relationship Management)
• Five years’ experience in printing industry, i.e. book layout and composition
• Completion of machine operators and/or copier operator’s course
• Administration course