Operations Tech at Amazon

The Data Center Engineering Operations Technician Intern (EOT) will assist with operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT Intern serves as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT Interns are also tasked with driving innovation while reducing operational costs in the facilities. They are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operations. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Responsibilities

• Maintain mechanical and electrical equipment
• Assist root cause analysis of equipment failures
• Assist in troubleshooting of facility and rack-level events within internal SLA
• Ensure all safety procedures are adhered to while performing work
• Take daily operational readings of all mechanical and electrical equipment
• Take daily operational readings of all mechanical and electrical equipment
• Able to work a 12 hour shift (rotating 3 to 4 day work weeks)
• Utilize internal CMMS to manage building workflows

Physical Requirements
All physical requirements are expected with reasonable accommodations

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 49 pounds unassisted and participate in group lifts for 50 pounds or more.
• Coordinate body movements when using tools or equipment.
• Reach and stretch to position equipment and fixtures while maintaining balance.
• Bend or twist the body into unusual positions while working.
• Perform physical tasks all day without becoming overly tired.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
• Use hands to manipulate small wires and objects.
• Push or pull heavy objects into position.
• Work in a noisy environment.
• Works shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
• Work at depths, such as under raised floors.
• Work support could include travel to more than one site location (travel less than 25% of time).

Basic Qualifications

• In pursuit of obtaining a Technical or Associates Degree within a relevant Technical Field.
• Have and maintain a GPA above a 3.0.
• Meet the physical requirements with reasonable accommodations.

Preferred Qualifications

• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity
• 1+ years of data center operations/facilities experience
• Associates or Bachelors in applicable engineering field or mechanical or electrical trades