Operations Manager Hospitality - KZN at Tsebo Solution

The main purpose of this role is managing clients contract and execute cleaning functions as per the agreed SLA by maximizing financial and operational performance and minimizing risk.

Duties & Responsibilities

• Budgeted profit and growth
• Business growth/contract retention
• Client/Customer relationships
• Quality Standards
• Effective Strategic Leadership

Skills and Competencies

• Broad exposure to the service industry – minimum of 5 years at operational/ project management level in the hospitality industry
• Practical business application
• Exposure to sales and marketing
• Retention of Business and experience in large scale contracts (risk environment)
• Strong interpersonal skills
• Business Development
• Strong Negotiation skills

Entrepreneurial and proven financial skills

Qualifications

• Matric/grade 12
• Business degree / related tertiary qualification beneficial