Operations Manager at DSV

Qualification(s):

• Supply Chain & Logistics Diploma/Degree or Industrial Engineering Diploma/Degree - Advantage

Computer Skills:

• Warehouse Management Systems experience – Essential
• Experience as a CMMS Key User will be an advantage
• EWM - system experience e.g. SAP

Job-related Requirements:

• Minimum of 2 years’ experience in logistics environment
• 40 Hours (Shifts & Overtime)
• Operations: Min (2 – 3) experience in Inbound & Outbound logistics, Warehouse Processes, Part supply through Sequencing. Abilities to investigate and close out inventory stock variances, caused through incorrect system transactions, Bill of Material, etc
• Supervisory Management: Minimum of 3-5 years’ experience in supervising or leading a team in a warehouse operations environment including performance management, absence management, identifying development requirements, ensuring accountability and DSV values are upheld.
• Compliance: 1-2 years’ experience in compliance management - Advantageous 
• Commercial: 1-2 years’ experience in managing service delivery to client as per SLA, understanding of KPI’s, as well as standards and compliance thereof - Advantageous 
• Problem Solving: Knowledge of effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures.
• Communication: Must be able to communicate effectively (written and verbal) to manage and meet both internal and external customer expectations.
• Stress and Conflict Management: Candidate must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
• Must be able to work extended hours and weekend.
• Must have reliable transport.
• Must be able to work independently.
• Must have a high attention to detail.
• Must be an organized individual who is results orientated.

ADDED ADVANTAGES FOR THIS ROLE:

•    Knowledge of various continuous improvement methodologies (Lean, Six Sigma, Theory of Constraints)
•   CMMS, Movis, SKS, SAP
•    Project Management skills

MAIN PURPOSE OF THE ROLE :

• This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives.
• This role will be managing a team of between 50 -100 employees.
• The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures. Ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation.
• Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry.

DUTIES & RESPONSIBILITIES:

Operations:

•     Accountability and leadership on all aspects of the operations in Gauteng. 
•     Meeting of all customer SLAs.
•     Compliance of sites to DSV standards:
•       o    SHERQ – achieve minimum requirements
•       o    Implement and maintain Quality Management System at all sites
•     Assist in unlocking synergies within operations to improve competitiveness of solution
•     Assist in driving synergies with other DSV business units, where possible, to improve operational performance
•     Ensure implementation and daily adherence of full site compliance for Safety, Quality and Delivery, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Safety Authority requirements