Operations Administrator - Team Leader - Johannesburg at Tsebo Solution

Duties & Responsibilities    

• Placing monthly, weekly and daily orders on D365 / manual for stock required at office. Information supplied by Warehouse Administrator.
• Follow up on all orders placed with suppliers – report back to management on short stock and or back orders.
• Monitoring of Pragma portal and uploading adhoc and monthly quotes on the system.
• Placing direct orders with suppliers for larger client orders and following up with deliveries and getting POD back for invoicing.
• Processing paperwork for all orders – monthly contractual orders, ad hoc orders, installations – daily basis
• Completion of all quote requests to clients.
• Manage all delivery schedules, paperwork and make sure all orders are delivered in FULL.
• Collate all paperwork and send off to Bookkeeper for invoicing immediately – DAN, PO/Order Number and quote.
• Maintain complete filing – contracts, service slips, delivery notes.
• Checking of service slips against service schedule for the day and report any services that need to be caught up to the relevant operations manager.
• Assist with mid month and month end stock take count.
• Coordinate all queries received from clients to the supervisors and communication to be sent to client.
• Complete weekly meetings with Operations Managers and DM.
• Technicians are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations.
• Technicians are to comply with the Company Vehicle and Fuel Policies at all times.
• Technicians are to be in possession of a valid driver’s license and PDP at all times.
• Technicians are to complete vehicle checks every 2 weeks.
• Technicians are to report accidents, bumps, scratches or any defects on the vehicles to Management as and when it happens.
• Deliver a quality inspection and treatment service to exceed customer expectations.
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions Upsell. Tsebo Hygiene/Pest Control products and services and/or refer sales inquiries for leads to Sales Executives.
• Plan work routes efficiently and productively and achieves 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals. 
• Design and carry out pest management plans.

Skills and Competencies   

• Business management principles, including proven financial skills.
• Strong supervisory skills.
• Strong people skills and knowledge .
• Strong on client relationships and strong communication skills.
• 3 years experience in a similar position is essential.
• Computer skills – especially Microsoft Excel.
• Data capturing (accurate).
• AX and D365 experience an advantage.
• Pragma OnKey an advantage.
• Finance, accounting and administration experience or knowledge essential.
• Organisational and administrative skills, honesty and integrity.

Qualifications    

• Minimum Matric/Grade 12.
• Bookkeeping and Admin certificate an advantage.

Closing Date    
2023/07/25