Operational Risk Manager at Nedbank

Job Purpose

• To implement and maintain the Groups operational risk management framework through partnering with business to manage operational risk and ensure compliance to regulatory requirements; as per Nedbank business strategy.

Job Responsibilities

• Build sound professional relationships with clients through collaboration; client focus; innovative growth; excellent execution; value based leadership and taking ownership.
• Build trust with clients through professional conduct and providing advice and guidance.
• Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration; liaising with various stakeholders to improve the framework.
• Manage relationships with team through teamwork; knowledge sharing; positive attitude and providing support to colleagues.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribute to making the department a great place to work through teambuilding activities; communication; improving how we do things to become more efficient / profitable.
• Improve the risk culture through on-going active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
• Ensure time is well managed to manage costs through prioritisation; accuracy; planning and timeous delivery.
• Deliver efficiency initiatives by adhering to time and budget requirements.
• Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment by using approved operational risk management tools.
• Ensure that risks are well managed and anticipated by monitoring and analysing risk and risk trends.
• Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
• Monitor adherence and compliance to the operational risk management framework.
• Estimate capital allocation and stress test risk by facilitating scenario analysis.
• Ensure that the operational risk reporting to the various structures is accurate; relevant and comparable by reporting timeously and being proactive.
• Prevent recurrence of incidents by undertaking investigations; classifying and reporting operational risk incidents.
• Ensure effective risk governance by Assisting and providing support to the Chairman of the Enterprise Risk Committee (ERCO) in risk and compliance relate matters.
• Ensure appropriate evidence of risk management by adhering to internal governance standards.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Uplift the skills of the team by mentoring and training othersEnsure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team during formal and informal interaction.

Minimum Experience Level

• 3-5 years experience in banking risk

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• MBA/CA

Technical / Professional Knowledge

• Change management
• Communication Strategies
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Technical/Professional Knowledge and Skills
• Building Partnerships
• Adaptability
• Stress Tolerance
• Decision Making