Manager Trainer at Pedros Flame Grilled Chicken

DUTIES AND RESPONSIBILITIES:

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance and training records and registers
• Monitor employee performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant/take-away forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOP’s
• Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for a full week or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business

REQUIREMENTS:

•  Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
•  Good verbal and written communication skills
•  Organisational and time management skills
•  Attention to detail
•  Be prepared to go the extra mile
•  Must be computer literate and must be able to write professional reports from time to time
•  Must have own reliable vehicle & mobile phone