IT Site Support Technician at Murray & Roberts

Introduction

• Murray & Roberts Power, Industrial & Water invites a suitable qualified candidate to apply for the position of IT Support Technician. The successful candidate will be reporting to the IT Business System Coordinator.

Job description
Responsibilities:

• IT hardware and network site support
• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site .
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

Minimum requirements
Qualification:

• IT Diploma / MCSE, MCITP & CCNA.
• Driver License - able to travel to site

Experience:

• 3-5 years work experience as a IT Support Technician
• Cisco switches & network patching experience
• Computer hardware and networking systems Knowledge
• Web services, API, and IP-based protocols Knowledge