IR Officer - Midrand at Fidelity Services Group

Overall Purpose of the Job:

• Guide and advise business leaders’ management and staff in labour relations matters within the organisation whilst ensuring compliance tlabour legislation

Minimum Requirements

• Relevant Qualification - Relevant Degree and extensive IR Experience
• 5 years relevant work experience, 2 of which should at least be in a unionized environment
• Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
• Understanding of the Labour Court process and appearances
• Handling of union issues and wage negotiations at various levels
• Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail
• Must be willing ttravel - own reliable transport

Duties & Responsibilities
Reporting

• Manage disciplinary statistics — Department of Labour submission purposes - monthly for final report tbe submitted
• Monthly reporting of National Employee Relations statistics
• Weekly reporting of Employee Relations activities and action plans
• Management of the reports submitted by Investigators and Ombudsman-tracking of open cases on a weekly basis and reports tbe submitted in this regard and adhering to timelines.
• Reports submitted tand by investigators - tensure full compliance and adherence to basic fundamentals in relation tthe concern raised- as and when reports are received

Project Management

• Advise and management of all retrenchment and structural changes within the region as and when occurs
• Consultation processes tbe completed within the relevant time periods
• Manage grievances received within region tensure compliance with code of good practice and other related polices
• Provide advice tmanagement on ER related matters and disciplinary procedures
• Manage appeals procedure
• Industry benchmarking in relation tconditions of employment and union activity of industry competitors per function of the business
• Conducting of IR Training as per National Training Schedule and regional requirements
• Manage Labour Court matters as a liaison with external attorneys
• Management of strikes and labour unrest interventions
• Analysis of the nature and trends in respect of ER Related Matter/s and drive intervention/s of corrective measures
• Support the management of Department of Labour visits and execution of activities
• Management of internal and external stakeholders
• Provide advice with relation tContracts of Employment, Terms and Conditions of
• Employment and restructuring workforce planning
• Interaction with line managers in order timprove diversity within the workplace
• Drafting of recommendations
• Having a tracking mechanism of those concerns being addressed by line management
• Liaise with HR field and Learning and Development regarding EAP alignment within the company and the plan of action thereof.
• Union activity
• Form sound relationships with union representatives and drive climate within the

Operations Business.

• Having measures in place tensure proactive notification of staff concerns and action points.
• Management of Union Membership within the company on a monthly basis
• Conduct/Coordinate Employee Engagement sessions in order tbe aware of the climate within the business and promote a healthy working culture
• Negotiation and attendance of union meetings
• Establish and co-ordinate management/employee/union communication to promote ahealthy working culture
• Address and respond tunion correspondence
• Establish employee concerns tpotentially reduce union membership and activities

Customer focus

• Directing others
• Address all union issues and grievances
• Enter intand manage union negotiations regarding issues that may arise.
• Attend tmeetings and consultations with unions on all issues within FADT Coastal
• Manage union correspondence and issues on a daily basis within FADT Coastal
• Internal customer services
• Handling of "walk in” complaints and service requirement from internal departments.

Suspensions

• BCEA advice tHR Managers and or Line Managers
• LRA and EE advice
• Disciplinary hearings for administration departments
• All "walk in" should be dealt with as a priority
• Tracking of "walk in" customers and consultations tbe reported on weekly CCMA
• Management of all CCMA cases for FADT and the Group where required including legal drafting and appearances in conciliations and arbitrations.
• Ad-hoc
• Assisting with other ad-hoc tasks, analysis and projects as and when required
• Monitor internal labour relations trends and submit relevant reports
• Advisory capacity related tall employee concerns and management tHR personnel
• Keep up tdate with current ER legislation and ensure this is aligned with company's
• Employee Relations policy
• Ensure that all ad-hoc duties are completed within the specified time period

Time Management

• Attend tretrenchment consultations
• Attend tchair disciplinary hearings
• Attend tchair grievance hearings
• BCEA and Labour advice tHR, Line Managers and employees
• LRA and EE advice

Skills and Attributes:

• Exceptional administrative skills
• Expert knowledge of labour legislation, policies and procedures
• Goal orientated
• Good communication and Interpersonal skills
• Highly organized
• High accuracy and attention tdetail
• Excellent time management
• Problem Solving and analytical capability

Closing Date 01 August 2023