Job Opportunities at TFG (The Foschini Group)

Job Description
Key Responsibilities

• Management and coordination of the Stock Administration and Process teams.
• Engagement with Operations, Merchandising, Logistics and IT Management on stock-related policies,
• support requirements and SLAs.
• Oversight and reporting of service performance to SLAs
• Operational reporting on queries, issue types and trends.
• Oversight of stock process management including stock take application, burglary and loss handling, and claims handling.
• Oversight of stock-related administrative support, including stock process monitoring, query handling and issue resolution.
• Identification of process improvement opportunities.
• Engagement with Operations, Logistics, Business and IT on implementing process improvements.
• Involvement and monitoring as a key stakeholder in any process projects affecting stock.

Qualification and Experience 

• Bachelor's Degree (Internal Audit / Finance / Finance Systems) [Mandatory]
• 5+ Years’ experience Post Qualification
• Exposure to stock systems and stock tracking (Advantageous) 

Skills

• Personal attributes
• Finance Systems 
• Deadline driven
• Team player
• Motivated
• Attention to detail
• Ability to problem solve
• Ability to influence
• Flexible to adapt to changes

Behaviours 

• Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
   

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Job Description
Key Responsibilities:

• Working with Planners and Buyers to fully implement the Merchandise Strategy 
• Dual role, working as an Allocator and Merchandise assistant 
• Store and merchandise-related (style and sizing) analysis 
• Liaising with suppliers, stores and the Distribution Centre regarding stock levels, deliveries and general queries 
• Monitoring the delivery of stock and take appropriate action 
• Replenishment management 
• Effective communication with stores & Operations. 
• Monitoring product performance to take appropriate action 
• Regular store visits where appropriate 

Qualifications and Experience:

• A relevant tertiary qualification 
• Proven working experience as an allocator (3+ years)  
• A high degree of numeracy and an analytical, detailed and strategic approach to work 
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable). 
• Excels at data analysis and the ability to draw inferences 
• Strong business acumen and merchant thinking 

Skills: 

• Analytical Processes 
• Commercial Acumen 
• Customer Service Delivery 
• Planning & Organising 
• Policy & Procedures 
• Market Research and Analysis 
• Supplier Management 
• Requirements Analysis 
• Strategic eCommerce 

Behaviours: 

• Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication   
• Comfortable and effective influencer.   
• You need to be flexible as the environment is very dynamic and priorities can change.   
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results  
• Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information  
• Interprets and simplifies complex and contradictory information when resolving organisational problems  
• Assesses and improves the efficiency, effectiveness, and quality of various work processes  
• Develops plans and prioritises initiatives that align to the organisational goals and objectives  
• Effectively adjusts their behaviour, approach, and decision-making based on the situation  
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation